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User:Paulscherbel/IT Support at GSC
The IT Support portion of the Global Service Center (GSC) provides technical support for Church employees, service missionaries, stake technology specialists, and stake or district presidencies when they are not able to find answers and solutions themselves at places like the LDSTech wiki or forum.
Items that they may be able to assist with include Church-related
- network or Internet connection issues including meetinghouse firewalls and Church-managed wireless access points
- satellite broadcasts or webcasting
- video conferencing
Contacting IT Support
Authorized individuals may contact the IT Support portion of the Global Service Center in the following ways:
- by phone from the Salt Lake City area at 1-801-240-4357 (HELP)
- by phone in the US and Canada at 1-866-678-2763 (toll free)
- by phone in Europe and Africa at +800-2950-2950 (toll free)
- by e-mail at globalservicecenter@ldschurch.org
Note: IT Support (ITS) is one of 3 groups at the Global Service Center. Other groups include Distribution Services Division (DSD) and Member Leader Unit (MLU) or (MLS) support.