Problem syncing Types in FIR app

[jmclegg]

I am our stake's building representative. Lately, often (not every time) when I try to submit a FIR using the app, when I hit the "Issue Type" dropdown, I get the following error screen. I have updated the app to the most current version. This is on an iphone 11 running iOS 26.2.1. When this happens, I have to submit the FIR via the web interface instead of the app.

Thanks for any help.

[jdlessley]

Have you submitted feedback from within the app?. Send Feedback is in the Settings menu.

[garystroble]

Log out of the FIR app. Then log back into it with your church user name and password. That should fix the problem.

[jmclegg]

Thanks. I’ll give that a try.