Double Postings and Feedback Errors

Any discussions around the Gospel Living App on various mobile devices.
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monica.phillips
New Member
Posts: 2
Joined: Fri Sep 20, 2024 7:58 am

Double Postings and Feedback Errors

#1

Post by monica.phillips »

Hoping this will get to someone on the software development team. The feedback function in Circles/Gospel Living App is not working. It continually throws an error, even after reinstalling.

For some reason some people's posts in the youth circles are showing up double, even when they just post once (it has been doing this to me as well). In my other circles (like my presidency), it behaves normally. Can someone take a look? Maybe the bug is in people having multiple roles (e.g. parent of a youth and youth leader)? It is incredibly annoying. I've deleted data and reinstalled, and the problem continues. I don't want people to be getting any additional noise on the app.

Thanks!
russellhltn
Community Administrator
Posts: 35505
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Double Postings and Feedback Errors

#2

Post by russellhltn »

If in-app feedback isn't working, I'd use the feedback function on the church's main page.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Jo.low.bro
New Member
Posts: 2
Joined: Mon Feb 07, 2022 9:19 pm

Re: Double Postings and Feedback Errors

#3

Post by Jo.low.bro »

I frequently get double and triple posts. Had a triple post tonight and I know it has happened to others in our ward. Not the worst thing in the world but be great when that doesn’t happen anymore. Thank you for the great app and the work behind the scenes.
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