Two weeks - unable to send message via "Send a Message"

Discussions about the Leader and Clerk Resources on lds.org.
MDJackson
New Member
Posts: 6
Joined: Thu Nov 30, 2017 12:43 pm

Two weeks - unable to send message via "Send a Message"

Post by MDJackson »

Last week, despite numberous tries, I was never able to send out our weekly ward newsletter using "Send a Message." Today, I am again trying to send out the newsletter and continue to get the error message: "There was an error sending your message. Please try again later." As we all know, it's a pain to keep trying to re-send as each time you have to re-format the entire message. What's going on? Is there any way for me to send out the message? I'm located in the U.S. (Virginia) and it is Feb 23, 2024[/b]. The app is so problematic. We have dozens of ward members who never receive any messages sent out from the "Send a Message" function. Will this ever be fixed
russellhltn
Community Administrator
Posts: 36369
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Two weeks - unable to send message via "Send a Message"

Post by russellhltn »

On a off-chance it's our old friend "cookie buildup", try using private/incognito mode in your browser.

Bad cookies can cause all kinds of strange things.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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