Library is Completely Messed up

Any discussions around the Gospel Library App on various mobile and electronic devices.
kelosh
New Member
Posts: 33
Joined: Sun Mar 09, 2014 1:41 pm

Library is Completely Messed up

Post by kelosh »

The Youth section only has info on baptism. The Children section is empty. The Books and Lessons section is 1977 Ensign issues. Is anyone else having this problem?
07D2421A-41A0-4230-851B-D05B4C317A8A.png
7F0B873A-787F-4A2F-8660-BDE3B55BA119.png
20149DCF-E9BB-41E0-8F46-25A22FB0D967.png
You do not have the required permissions to view the files attached to this post.
kelosh
New Member
Posts: 33
Joined: Sun Mar 09, 2014 1:41 pm

Re: Library is Completely Messed up

Post by kelosh »

My wife’s device shows the exact same thing.
jdlessley
Community Moderators
Posts: 10704
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Library is Completely Messed up

Post by jdlessley »

Be sure to report this using the in-app feedback.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
jimra
New Member
Posts: 5
Joined: Wed Feb 20, 2008 7:28 pm

Re: Library is Completely Messed up

Post by jimra »

The same thing is happening on my devices. I just checked my wife's phone, and the same thing has occurred there.
russellhltn
Community Administrator
Posts: 36428
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Library is Completely Messed up

Post by russellhltn »

I saw the same thing on my Android. But I logged out and back in and it looks right.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
adamhardy
New Member
Posts: 1
Joined: Sun Dec 11, 2022 11:59 am

Re: Library is Completely Messed up

Post by adamhardy »

Same here. Signing out and back in fixed it.
valandsilvia
New Member
Posts: 1
Joined: Sun Dec 11, 2022 7:45 pm

Re: Library is Completely Messed up

Post by valandsilvia »

Magazines were missing in mine. Thanks for the suggestion to log out and back in. That also fixed my problem.
jimra
New Member
Posts: 5
Joined: Wed Feb 20, 2008 7:28 pm

Re: Library is Completely Messed up

Post by jimra »

I tried logging out and logging back in and that did solve my problem.
BrianEdwards
Senior Member
Posts: 1570
Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: Library is Completely Messed up

Post by BrianEdwards »

I see this behavior randomly in Gospel Library and also Tools, where despite my best efforts to sync, things remain missing. Logging off and back on is the solution. The challenge is that unless it's something majorly obvious like in this case, I usually don't have any clue things are missing. I expect this is happening to me more often than what I realize.

Return to “Gospel Library”