Rolls: some children missing on mobile app but show on web application

[jrwollen]

Primary rolls: all children show on the class rolls just fine when using the intranet version of clerk resources, however a few are missing on the rolls using the mobile app “LlDS Tools”. Any ideas on what can cause this and how to resolve it? Ps: I have already synced lds tools so it doesn’t appear to be a sync issue. Thank u. John

[russellhltn]

Are you logged in with the same account on both?

My guess is that the parents have set privacy to "leaders only" and Tools is not recognizing leadership status.