Ministering section not showing up at all for me.

Discussions around the Android version of the Member Tools application
derekclawson
New Member
Posts: 4
Joined: Wed Aug 15, 2012 3:26 pm

Ministering section not showing up at all for me.

Post by derekclawson »

My device (Galaxy s10+) will not show my ministering assignments at all. My wife's phone (Galaxy s8+) shows hers, mine, and everyone elses ministering assignments.

Is this a permissions issue?

I should be able to view my own ministering assignments regardless of callings.
KipPearce
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Posts: 5
Joined: Sun Jan 22, 2017 2:00 pm

Re: Ministering section not showing up at all for me.

Post by KipPearce »

I think it's not showing up due to an error. Your wife may be able to view her assignments due to either and older app, or she may have not recently synced.

I'm the ward clerk in my Ward and am experiencing the same issue and am not able to view any assignments. Also the tab under reports for ministering is gone for me as well.
jdlessley
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Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Ministering section not showing up at all for me.

Post by jdlessley »

There seems to be a recurring issue with church servers on Sundays. I and other local members who sync Member Tools on Sunday have noted the Ministering information disappears. However, when synchronized again on a weekday we see the ministering data return. It appears to me to be a server timeout due to access load when linking to a server with ministering data.

Try syncing again on Monday and see if the ministering data returns. Mine always returns when synced at lower server demand times.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
derekclawson
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Posts: 4
Joined: Wed Aug 15, 2012 3:26 pm

Re: Ministering section not showing up at all for me.

Post by derekclawson »

I think you are right @jdlessley
I re-synced just now and it is back.
I think the church need to invest in more server capacity so they don't get DDOS'd every sunday...
jdlessley
Community Moderators
Posts: 10788
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Ministering section not showing up at all for me.

Post by jdlessley »

derekclawson wrote:I think the church need to invest in more server capacity so they don't get DDOS'd every sunday...
A church employee has stated in another thread that the server load issues are not the number of servers or the capacity of the servers but another issue they have been aware of for some time and have been working on the issue.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?

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