Beta Directory Issues

nutterb · #141

I submitted this through the feedback link, but am reposting here. Just wondering if anyone else out there has noticed similar behavior.
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I'm noticing some very peculiar behavior in the beta directory. It is with respect to part member families and the display of their spouse's name. I can't seem to sort out why these are behaving differently. I'll give you the four examples I'm seeing in my directory.

Scenario A
The member is a male with a non-member wife. The spouse is not a member and is not listed on the membership record. Yet, somehow, the beta directory lists the household as
Last Name, Husband & Wife

I'm not sure where the wife's name is coming from

Scenario B
The member is a woman with a deceased husband. The death of the husband has been recorded in MLS, and the woman's record indicates that there is no current spouse. However, the beta directory lists the household as
Last Name, Husband & Wife

This may be the same problem as Scenario B, but the directory shouldn't be showing deceased spouses.

Scenario C
The member is a woman with a deceased non-member husband. The record has not been updated to reflect the death of the husband. But the beta directory shows
Last Name, Wife

This is the one where I would have expected the husband to appear in the directory.

Scenario D
The member is a woman with a non-member husband. Her marriage is not recorded on her membership record, but the directory shows
Last Name, Husband & Wife

This is actually the same as scenario A, now that I think about it.

In any case, I'm curious where the information for the non-member spouses is coming from. It clearly isn't coming from membership records, as the members who have a spouse on their record aren't showing a spouse, and the ones who don't have a spouse recorded have a spouse in the directory.

russellhltn · #142

nutterb wrote:Scenario D
The member is a woman with a non-member husband. Her marriage is not recorded on her membership record, but the directory shows
Last Name, Husband & Wife

I checked a "Scenario D" in my ward. I just see Last Name, Member. Just like in the current LUWS.

How are these couples recorded in MLS? Has a non-member record been created in MLS? Likewise, what information is recorded in the member's marriage information? That's two places in MLS to check.

nutterb · #143

RussellHltn wrote:I checked a "Scenario D" in my ward. I just see Last Name, Member. Just like in the current LUWS.

How are these couples recorded in MLS? Has a non-member record been created in MLS? Likewise, what information is recorded in the member's marriage information? That's two places in MLS to check.

According to the printed membership record (I'm pulling it from the Leader and Clerk Resources), Sister X is the head of the household. Under Current Spouse, it says "(No Spouse)." So, according to her membership record, she isn't married.

I can't recall having ever seen a non-member record for her spouse in MLS, although I suppose it's possible I may have missed it. I don't spend much time looking at records of non-members that aren't explicitly tied to a member's record. I guess that's something I'd have to look at next time I'm at the Church.

But here's a some-what related question that will display my ignorance of non-member records. Sister X moved into my ward in 2005. If the previous ward had created a non-member record for Brother X, would that record have transferred with Sister X's, or would it stay in the previous ward?

zaneclark · #144

Can ANYONE report if any progress is being made to bring the directory back online to those of us still watching the spinning wheel?

#145

zaneclark wrote:Can ANYONE report if any progress is being made to bring the directory back online to those of us still watching the spinning wheel?

The directory continues to work fine here in California.
However, just on a whim - what URL are you going to when you login?

A recent post made mention of a problem with the login process and I'm wondering if that might be related to your "spinning wheel" issue.

When you login try going to http://beta.lds.org/directory

Aside from this, perhaps someone in the know in CHQ can provide some additional suggestions.

danpass · #146

techgy wrote:The directory continues to work fine here in California.
However, just on a whim - what URL are you going to when you login?

A recent post made mention of a problem with the login process and I'm wondering if that might be related to your "spinning wheel" issue.

When you login try going to http://beta.lds.org/directory

Aside from this, perhaps someone in the know in CHQ can provide some additional suggestions.

I get the spinner regardless of whether I go directly to the beta directory (using the URL you mentioned) or first logging in to the beta site and choosing the Directory option from the tools menu. The only difference in behavior between the two methods, is that I'm asked to authenticate only once if I go straight to the directory, but twice if I log in to the main beta site first.

mfmohlma · #147

danpass wrote:I get the spinner regardless of whether I go directly to the beta directory (using the URL you mentioned) or first logging in to the beta site and choosing the Directory option from the tools menu.

danpass, have you IMed your info to jdcr256, as requested in post 135 in this thread? Installing firebug (again as requested) and including the output would probably be very useful feedback for the developers, as it appears that most of us can see the directory again. The more obscure the bug, the harder it is to debug.

danpass · #148

oregonmatt wrote:danpass, have you IMed your info to jdcr256, as requested in post 135 in this thread? Installing firebug (again as requested) and including the output would probably be very useful feedback for the developers, as it appears that most of us can see the directory again. The more obscure the bug, the harder it is to debug.

Seeing that others had already reported that the same symptoms continued for them, I had not bothered. However, I'll take your suggestion and do so. I do use firebug and will look to see if the console provides any useful information. Thanks!

zaneclark · #149

oregonmatt wrote:danpass, have you IMed your info to jdcr256, as requested in post 135 in this thread? Installing firebug (again as requested) and including the output would probably be very useful feedback for the developers, as it appears that most of us can see the directory again. The more obscure the bug, the harder it is to debug.

I did a private message to jdcr256 but in case it didn't get through, here is my situation:
I have tried to open the directory on 3 different machines, 2 in my home and one at the meetinghouse, using Safari, Firefox, and Explorer. In each case I get the spinning wheel. This is in Las Vegas. Hope this helps to find the bug...

russellhltn · #150

Just out of curiosity, are those that are NOT working getting different IPs then the following when doing a "ping" from a command prompt?

beta.lds.org -> 216.49.176.48
secure.lds.org -> 216.49.176.34