Trouble with Missionary Portal Access

Discuss ideas and suggestions around the Church website.
ToscaSaccone
New Member
Posts: 2
Joined: Tue Jun 27, 2023 6:51 am

Re: Trouble with Missionary Portal Access

Post by ToscaSaccone »

Hi, did you solve the problem? I have the same problem, I tried to clear the cache and delete relevant cookies but it's still the same
argelambadang
New Member
Posts: 1
Joined: Wed Nov 22, 2023 2:24 am

Re: Trouble with Missionary Portal Access

Post by argelambadang »

Permission denied
rmrichesjr
Community Moderators
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Trouble with Missionary Portal Access

Post by rmrichesjr »

argelambadang wrote: Wed Nov 22, 2023 2:24 am Permission denied
Can you provide a little more detail?
russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Trouble with Missionary Portal Access

Post by russellhltn »

argelambadang wrote: Wed Nov 22, 2023 2:24 am Permission denied
1. Your bishop has to start the process.
2. Your Church Account must have your MRN attached to it and it matches the MRN of the member being considered.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Sseremba123
New Member
Posts: 1
Joined: Thu Sep 18, 2025 7:19 am

Re: Trouble with Missionary Portal Access

Post by Sseremba123 »

kslavik wrote:
> I had an interview with my YSA Bishop today to open my mission papers. I
> tried logging into the missionary portal afterwards, but the tab just says
> "non-missionary" and I can't access any of the missionary
> portal's features, even though my Bishop has all of my information correct
> and I am officially in his records as someone's who has opened their mission
> papers. Any ideas what could be wrong?
Also my account for missionary I can not access
BrianEdwards
Senior Member
Posts: 1549
Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: Trouble with Missionary Portal Access

Post by BrianEdwards »

Sseremba123 wrote: Thu Sep 18, 2025 7:26 amAny ideas what could be wrong?
See point #2 from @russellhltn's post immediately before yours. Many times people who have access issues, are using an account that does not have their MRN (membership record number) attached, which could cause what you're seeing.

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