Liahona Schedule not working

Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
tian.hsi
New Member
Posts: 6
Joined: Wed Jan 27, 2021 6:08 am
Location: Taoyuan, Taiwan

Liahona Schedule not working

Post by tian.hsi »

Hi All,

I met a challenge to set up Liahona SSID schedule. It is strange that Liahona SSID will be disabled when I enable Liahona schedule function.
I did contact GSC through Servicenow, and they tried to resovle the issue. After I got the reply, issue resovled, Liahona SSID can be kept enable about few minutes while the schedule function turns on now.
After that, the SSID is disabled automatically.
What can I do to figure it out?
russellhltn
Community Administrator
Posts: 36473
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Leave Wi-Fi on during broadcasts?

Post by russellhltn »

What is the schedule set to and what time/date was this happening?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
tian.hsi
New Member
Posts: 6
Joined: Wed Jan 27, 2021 6:08 am
Location: Taoyuan, Taiwan

Liahona Schedule not working

Post by tian.hsi »

This is the schedule I set up
You do not have the required permissions to view the files attached to this post.
Best Regards,
Albert
russellhltn
Community Administrator
Posts: 36473
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Leave Wi-Fi on during broadcasts?

Post by russellhltn »

What time did you try and switch this on?

I'm wondering if they're miscalculating your time zone.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
tian.hsi
New Member
Posts: 6
Joined: Wed Jan 27, 2021 6:08 am
Location: Taoyuan, Taiwan

Re: Leave Wi-Fi on during broadcasts?

Post by tian.hsi »

russellhltn wrote:What is the schedule set to and what time/date was this happening?
The enclosed is the change log and the schedule. Interesting is that, now, it will be off-line on the schedule; however, it cannot be enabled automatically,
You do not have the required permissions to view the files attached to this post.
Best Regards,
Albert
russellhltn
Community Administrator
Posts: 36473
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Leave Wi-Fi on during broadcasts?

Post by russellhltn »

The turn off at 6PM looks right, but not sure why it turned off at 7AM

I notice that you're in Taipei Standard Time (UTC+8), while much programing is done in Utah time (UTC-7 for standard time). Add them together, that's 15 hours. 7AM Taipei time is 10PM MDT which coincides with the turn-off time set for Sunday (as well as Tuesday).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
tian.hsi
New Member
Posts: 6
Joined: Wed Jan 27, 2021 6:08 am
Location: Taoyuan, Taiwan

Re: Leave Wi-Fi on during broadcasts?

Post by tian.hsi »

russellhltn wrote:The turn off at 6PM looks right, but not sure why it turned off at 7AM

I notice that you're in Taipei Standard Time (UTC+8), while much programing is done in Utah time (UTC-7 for standard time). Add them together, that's 15 hours. 7AM Taipei time is 10PM MDT which coincides with the turn-off time set for Sunday (as well as Tuesday).
I guess the time zone might be the key for the issue, but I cannot make sense for the correct time for the SSID off-line on Monday schedule.
It seems it won't be enabled on the schedule enabling time slot automatically.

I am keeping the schedule function on to check if it will be enabled on the Mountain time zone. ;)

Thanks for the help, Russellhltn.
Best Regards,
Albert
tian.hsi
New Member
Posts: 6
Joined: Wed Jan 27, 2021 6:08 am
Location: Taoyuan, Taiwan

Re: Liahona Schedule not working

Post by tian.hsi »

AHA, got it. The SSID is enabled at 2:00PM in Taipei time zone.
I will report this to GSC.
You do not have the required permissions to view the files attached to this post.
Best Regards,
Albert
roperjl
New Member
Posts: 1
Joined: Mon Feb 01, 2021 10:05 am

Re: Liahona Schedule not working

Post by roperjl »

We've made an adjustment to how the Scheduler calculates time zones. Please try it again and let me know if it doesn't behave as expected. Thanks!
Wattsuk
Member
Posts: 170
Joined: Sun Apr 04, 2021 3:53 am

Re: Liahona Schedule not working

Post by Wattsuk »

It would be great if functionality was added to the scheduler so I could have more than one block of time per day where the Liahona SSID is on.

For example I would like to have wifi on up until 10am, disable automatically at 10am to preserve bandwidth for the broadcast and then wifi automatically re-enabled at 11am.

Return to “Meetinghouse Internet”