Missionary Online Recommendation System: Can't Sign In

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majc_davor
New Member
Posts: 3
Joined: Mon Aug 30, 2010 11:43 am
Location: Slovenia

Re: Missionary Online Recommendation System: Can't Sign In

Post by majc_davor »

Thank you for your suggestions. However the link you provided does not open. And I CAN access all other sites without problem. And yes I can check CDOL and see myself as the branch president. The problem are facing also some of the candidates who were able to access the site before without any problems.
THanks,
User avatar
mfmohlma
Senior Member
Posts: 855
Joined: Thu Feb 28, 2008 5:45 pm
Location: Hillsboro, OR

Re: Missionary Online Recommendation System: Can't Sign In

Post by mfmohlma »

majc_davor wrote:Thank you for your suggestions. However the link you provided does not open. And I CAN access all other sites without problem. And yes I can check CDOL and see myself as the branch president. The problem are facing also some of the candidates who were able to access the site before without any problems.
THanks,
I sent you a private message with the contact information for the Global Service Center for Slovenia. Good luck.
derrickmensah
New Member
Posts: 1
Joined: Fri Jul 10, 2020 10:04 am

Re: Missionary Online Recommendation System: Can't Sign In

Post by derrickmensah »

Good evening, I keep on getting errors when I try to access my own checklist, which means I can't send my checklist to my branch president. Please can you help me out?
davehilliard
New Member
Posts: 9
Joined: Wed Jun 15, 2011 7:15 am

Re: Missionary Online Recommendation System: Can't Sign In

Post by davehilliard »

Hi, looking for support. I am a stake presy counselor trying to help a bishop. He has a YM that is trying to do his mission papers. The bishop did the first steps and he in the Miss. Online System... show's it's at the "Candidates completing forms" stage. The YM logs in and gets an error: Access Denied, you must have a valid account...and role... but he does have a valid account and role???

Please help,

thanks,

Dave
russellhltn
Community Administrator
Posts: 35636
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Missionary Online Recommendation System: Can't Sign In

Post by russellhltn »

Make sure the youth has a MRN on the account he is using. Otherwise the system will consider him a non-member.

Make sure that MRN matches what you have for his membership record, or else the system will think he's someone else.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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