TechWiki - User contributions [en]

Attendance Reports

2022-03-04T17:42:32Z

Michaelvanpeters: creation of page

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

== How to retrieve the attendance list for a Zoom meeting? ==
the hosts may want to know who have joined the session and how long they stayed in the session and what time they leave the session. To this end, Zoom offers usage reports 30 minutes after a session is concluded.

To retrieve attendance list

# On the Zoom portal, click Reports on the left panel and click Usage
## [[File:Usage Report.png|300x300px]]
# Choose the time range and click Search and it will bring up a list of past meetings.
# From the meeting you look for, click on the number of participants.
## [[File:Number of Participants.png|736x736px]]
# A pop-up screen with the list and details of participants will be shown. If you need to have a unique name list, tick the option "Show unique users"
## [[File:Meeting Participants.png|755x755px]]
# You can generate an CVS file of the list by clicking the Export button

File:Meeting Participants.png

2022-03-04T17:40:33Z

Michaelvanpeters:

Show unique Users

File:Number of Participants.png

2022-03-04T17:39:44Z

Michaelvanpeters:

The usage dashboard will show you how many participants were in your meeting

File:Usage Report.png

2022-03-04T17:38:45Z

Michaelvanpeters:

How to navigate to the usage report

Changing Cisco D9865 Satellite Receiver Settings

2022-03-04T17:15:47Z

Michaelvanpeters:

>> [[Meetinghouse Technology]]

Changes have been made to the Church’s satellite network to improve the video quality in meetinghouses. You may get a better viewing experience if you adjust the video settings for the satellite receiver and projectors or monitors using the composite or RF outputs on the receiver. Because video distribution equipment in meetinghouses varies from site to site, it is not possible to provide a single set of programming instructions to optimize picture quality for all meetinghouses. Below is the recommended configuration for sites that have standard Church display hardware.

=='''TASK: CHANGING CISCO D9865 SATELLITE RECEIVER SETTINGS'''==
''*The following settings do not apply to the Africa West and Africa Southeast Areas. Receiver settings in these areas have been optimized and require no additional changes.''
<nowiki>*</nowiki>Cisco has the rights to this image
[[File:Cisco-Satellite-Receiver.png|714x714px]]

#Press the '''Menu''' button on the front panel of receiver.

*[[File:Setup Menu.png|755x755px]]

2. Press the down arrow button, highlight '''Setup Menu''', and press the '''Select''' button.

3. Select '''Video Setup.'''

[[File:Video Setup.png|755x755px]]

4. Make the following changes to the Video Setup menu:

*HD Video Output = Auto
*SD Video Output = NTSC
*TV Channel = No change required (will be either 3 or 4)
*TV Aspect Ratio = 4:3
*Aspect Ratio Convert = 16:9 L/B
*Closed Caption = Auto

[[File:Video Setup Menu.png|755x755px]]

'''''*'''Use the arrow buttons on the front panel of the receiver to highlight a selection, then press the'' '''''OK''''' ''button to edit the setting displayed. Using the left and right arrow keys,'' ''change to the appropriate setting and then press the'' '''''OK''''' ''button again to save the change. Repeat this procedure for each field that requires a change.''

5. The Video Setup screen should now look like this. If it does, press the '''Menu''' button on the front of the receiver until you completely exit the menu.  

[[File:Aspect ratio convert.png|755x755px]]

If you have questions about this process, please contact the Global Services Department at 1-801-240-4357.
[[Category:Meetinghouse Technology]]
[[Category:Satellites]]

Changing Cisco D9865 Satellite Receiver Settings

2022-03-04T17:14:50Z

Michaelvanpeters:

>> [[Meetinghouse Technology]]

Changes have been made to the Church’s satellite network to improve the video quality in meetinghouses. You may get a better viewing experience if you adjust the video settings for the satellite receiver and projectors or monitors using the composite or RF outputs on the receiver. Because video distribution equipment in meetinghouses varies from site to site, it is not possible to provide a single set of programming instructions to optimize picture quality for all meetinghouses. Below is the recommended configuration for sites that have standard Church display hardware.

=='''TASK: CHANGING CISCO D9865 SATELLITE RECEIVER SETTINGS'''[edit | edit source]==
''*The following settings do not apply to the Africa West and Africa Southeast Areas. Receiver settings in these areas have been optimized and require no additional changes.''
<nowiki>*</nowiki>Cisco has the rights to this image
[[File:Cisco-Satellite-Receiver.png|714x714px]]

#Press the '''Menu''' button on the front panel of receiver.

*[[File:Setup Menu.png|755x755px]]

2. Press the down arrow button, highlight '''Setup Menu''', and press the '''Select''' button.

3. Select '''Video Setup.'''

[[File:Video Setup.png|755x755px]]

4. Make the following changes to the Video Setup menu:

*HD Video Output = Auto
*SD Video Output = NTSC
*TV Channel = No change required (will be either 3 or 4)
*TV Aspect Ratio = 4:3
*Aspect Ratio Convert = 16:9 L/B
*Closed Caption = Auto

[[File:Video Setup Menu.png|755x755px]]

'''''*'''Use the arrow buttons on the front panel of the receiver to highlight a selection, then press the'' '''''OK''''' ''button to edit the setting displayed. Using the left and right arrow keys,'' ''change to the appropriate setting and then press the'' '''''OK''''' ''button again to save the change. Repeat this procedure for each field that requires a change.''

5. The Video Setup screen should now look like this. If it does, press the '''Menu''' button on the front of the receiver until you completely exit the menu.  

[[File:Aspect ratio convert.png|755x755px]]

If you have questions about this process, please contact the Global Services Department at 1-801-240-4357.
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]

Changing Cisco D9865 Satellite Receiver Settings

2022-03-04T17:11:18Z

Michaelvanpeters: Created page with "Changes have been made to the Church’s satellite network to improve the video quality in meetinghouses. You may get a better viewing experience if you adjust the video setti..."

Changes have been made to the Church’s satellite network to improve the video quality in meetinghouses. You may get a better viewing experience if you adjust the video settings for the satellite receiver and projectors or monitors using the composite or RF outputs on the receiver. Because video distribution equipment in meetinghouses varies from site to site, it is not possible to provide a single set of programming instructions to optimize picture quality for all meetinghouses. Below is the recommended configuration for sites that have standard Church display hardware.

== '''TASK: CHANGING CISCO D9865 SATELLITE RECEIVER SETTINGS'''[edit | edit source] ==
''*The following settings do not apply to the Africa West and Africa Southeast Areas. Receiver settings in these areas have been optimized and require no additional changes.''
<nowiki>*</nowiki>Cisco has the rights to this image
[[File:Cisco-Satellite-Receiver.png|714x714px]]

# Press the '''Menu''' button on the front panel of receiver.

* [[File:Setup Menu.png|755x755px]]

2. Press the down arrow button, highlight '''Setup Menu''', and press the '''Select''' button.

3. Select '''Video Setup.'''

[[File:Video Setup.png|755x755px]]

4. Make the following changes to the Video Setup menu:

* HD Video Output = Auto
* SD Video Output = NTSC
* TV Channel = No change required (will be either 3 or 4)
* TV Aspect Ratio = 4:3
* Aspect Ratio Convert = 16:9 L/B
* Closed Caption = Auto

[[File:Video Setup Menu.png|755x755px]]

'''''*'''Use the arrow buttons on the front panel of the receiver to highlight a selection, then press the'' '''''OK''''' ''button to edit the setting displayed. Using the left and right arrow keys,'' ''change to the appropriate setting and then press the'' '''''OK''''' ''button again to save the change. Repeat this procedure for each field that requires a change.''

5. The Video Setup screen should now look like this. If it does, press the '''Menu''' button on the front of the receiver until you completely exit the menu.  

[[File:Aspect ratio convert.png|755x755px]]

If you have questions about this process, please contact the Global Services Department at 1-801-240-4357.

Using Mobile Phone to Broadcast with Zoom

2022-03-04T16:18:49Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or a microphone boom near the podium directly connected to the building’s audio system. This has been evaluated and will result in a high-quality viewing experience.

=== Magic arm with super clamp & smart phone mount ===
[[File:Phone Mount on Pulpit.png|197x197px]]

=== Microphone stand & smart phone mount ===
[[File:Microphone Stand & smart phone mount.png|202x202px]]

=== iPhone with Peak Design Mobile Creator Mount ===
[[File:Phone mount for center mounting.png|248x248px]]

* Dual Tripod bracket
* Zoom H3 360° microphone

* USB to lightning cable
* Tripod

=== Pros to using Mobile Phones with Zoom: ===

# It is flexible and portable
# It is inexpensive and familiar
# It is very easy to use and setup (if they are using zoom)
# It is the least distracting option
# It allows the person streaming to participate in sacrament meeting

[[File:Iphone stand with apple watch screen.png|229x229px]]

== Connecting your device to building audio ==

If your phone has a 3.5 mm headset jack, you plug the 4-segment plug of the adapter into your phone and plug the mic input (blue end if using the above cable) into the line out jack of your building using a standard aux cable (TRS).

[[File:Phone to building audio.png|626x626px]]

If your phone doesn’t have a 3.5 mm headset jack you will need to use its charging port. To use it, get an adapter for your phone that converts its charging port to a headset jack. You may already have this adapter – often it come with your phone. If you buy one be sure it works with a headset (with microphone) and not just headphones.

[[File:Phone dongle to Building audio.png|565x565px]]
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]

Zoom Webinar Features

2022-03-04T16:18:11Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

= Zoom Webinar Features to consider for Sacrament Meetings =
Zoom webinar is a noninteractive meeting solution included in the Church-provided local unit Zoom license. Each license supports up to 500 connections per webinar. This document will provide general information about using Zoom webinar to broadcast sacrament meetings.

== Scheduling ==
Things to consider when scheduling a Zoom Webinar:

- '''Unregistered Webinar''' To simplify the connection experience for remote attendees, it is recommended local units create webinars that do not require registration. [https://support.zoom.us/hc/en-us/articles/204619235-Scheduling-a-webinar-without-registration Click here for information on scheduling a webinar without registration.]

- '''Recurring Webinar''' – Scheduling a recurring webinar will provide a static viewing URL for remote attendees. Zoom allows a maximum of 50 recurrences of an event. A “No Fixed Time” recurring event can be selected to remove the limit on occurrences.

- '''Webinar Passcode''' – Generally a passcode is not needed for sacrament meetings using webinar since it is noninteractive for attendees and should be available to anyone who wants to join.

However, if there is sensitive information that will be discussed a passcode is strongly recommended.

- '''Audio''' – Allowing “Both” telephone and computer audio will provide members the ability to dial- in and listen if necessary. If “Both” is selected, make sure the available dial-in information is provided with the viewing URL. Currently toll-free calling using an 800 number is not supported on the Church Zoom account.

- '''Practice Session''' – [https://support.zoom.us/hc/en-us/articles/206316975-Webinar-practice-session Enabling practice session] provides the ability for local units to test audio and video prior to going live.

- '''HD Screen Sharing/Attendee Video''' – Enabling HD can improve the overall experience for attendees but also requires additional bandwidth. Only enable HD options if local bandwidth can support it. See note on bandwidth considerations under Additional Considerations in this document.

''Note: You will have to [https://support.zoom.us/hc/en-us/articles/207347086-Group-HD enable Group HD video] in your main account settings in order to be given the individual meeting HD options.''

== Hardware ==
[[Meetinghouse Hardware Guidelines|Click here for the basic elements of streaming a sacrament meeting.]] The elements outlined in this document apply to streaming a meeting using Zoom webinar as well as the other streaming services noted. [https://support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux Additional Zoom specific hardware information can be found here]. Any device that supports the Zoom mobile or desktop app can be used for Zoom webinars.

Buildings with integrated hardware (camera and Teradek) can transition to Zoom webinar by taking the HDMI cable going into the Teradek into a USB video capture card that is then connected to a laptop/desktop. HDMI to USB video capture devices can be purchased for $50.00 or less.

Buildings without integrated hardware have several non-permanent hardware options including a cell phone or other mobile device (iPod Touch or tablet) mounted to a tripod or rostrum mount. Local units using cell phones should consider putting the device in Do Not Disturb mode to limit possible interruptions during the event from incoming calls and device notifications or alerts.

Unused clerk computers can be used if they are available and meet the minimum Zoom hardware requirements.

Under the direction of area leadership, members may volunteer the use of personal technology in order to avoid purchasing laptops, high-end cameras, and other expensive technology.

== Event Start ==
The Zoom webinar broadcast can be started from the main sacrament streaming device (cell phone, laptop, etc.) or a secondary “management” device. The device used to stream the sacrament service can be logged in using the local unit’s Zoom license or can join by entering the event ID in the Zoom app. If the streaming device is not logged in to the local unit’s Zoom license, the event manager will need to invite as a panelist or promote it from an attendee to a panelist. Depending on the Zoom account settings, making the streaming device a co-host may also be required for it to share audio and video in the meeting. Click here for information on managing webinar panelists and attendees.

= Additional Considerations =

== Audio ==
Getting audio to the streaming device may be one of the biggest challenges faced by event managers. Detailed information on bringing the chapel audio directly into the streaming device can be found here.

Additionally, Zoom webinars and meetings have an audio-enhancement feature that blocks background noise including pianos and organs. Enabling “Original Sound” may improve the remote viewing experience during sacrament musical numbers.

=== Zoom Webinar Chat ===
It is recommended local units disable chat functionality when using webinar for sacrament or other similar meetings. Chat can be disabled after the webinar has started or for all future webinars and meetings in the account user settings. Click here for more information.

== Raise Hand & View Participant Count ==
It is recommended local units disable the ability for attendees to “Raise Hand” and “View Participant Count” when using webinar for sacrament or other similar meetings. To disable this feature, start the webinar and click “Participants” in the Zoom meeting app toolbar. In the participants window, click more (three dots) and uncheck “Raise Hand” and “View the Participant Count” under the “Allow Attendees To” section.

=== Live Transcript ===
Live transcript (closed captioning) is available in Zoom webinars. This option can be beneficial to those attendees who are hearing impaired. To turn on live transcript, click “Live Transcript” on the Zoom toolbar after the meeting has started and then select one of the options provided. If captioning is enabled by the host, the font size can be adjusted by clicking the up-arrow on the “Live Transcript”

button and selecting “Subtitle Settings” either by the host or participant if joining from the Zoom desktop app. Meeting attendees who do not want closed captioning can disable it in the Zoom desktop or mobile app if desired.

=== Multi Language Meetings ===
Local units needing multiple languages in their sacrament can us Zoom’s language interpretation capabilities. Interpreters must be logged into Zoom and have at least a basic (free) account. Click here for more information.

== Rename Participant ==
Local units may want to rename a webinar participant who is contributing audio/video for the sacrament service since the name associated to them will be displayed to all attendees. To do this, start the webinar and click “Participants” in the Zoom meeting app toolbar. In the participants list hover over a participant, click “More”, and then “Rename”.

== Attendance ==
Attendance information including Zoom username, account first and last name, email address, and total time connected to the meeting can be pulled after the meeting has ended. Click here for information on generating reports.

== Bandwidth considerations ==
In meetinghouses where bandwidth is low, you can turn off Liahona SSID so that members don’t use the bandwidth during the broadcast. If WIFI is required for the broadcast, then ask members to turn off their phones so that their phones will not auto update using meetinghouse bandwidth. In many meetinghouses, the rostrum has a hardwired network connection which will enable you to bipass the need for WiFi and you can disable Liahona SSID during the broadcast. Also, note that if other leaders in the building require the use of WIFI and yet you desire to turn off WIFI for the chapel, they can use the new Lehi SSID while you disable Liahona SSID.
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]

Zoom Webinar Features

2022-03-04T16:15:54Z

Michaelvanpeters:

Using Mobile Phone to Broadcast with Zoom

2022-03-03T21:20:14Z

Michaelvanpeters: /* Connecting your device to building audio */

The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or a microphone boom near the podium directly connected to the building’s audio system. This has been evaluated and will result in a high-quality viewing experience.

=== Magic arm with super clamp & smart phone mount ===
[[File:Phone Mount on Pulpit.png|197x197px]]

=== Microphone stand & smart phone mount ===
[[File:Microphone Stand & smart phone mount.png|202x202px]]

=== iPhone with Peak Design Mobile Creator Mount ===
[[File:Phone mount for center mounting.png|248x248px]]

* Dual Tripod bracket
* Zoom H3 360° microphone

* USB to lightning cable
* Tripod

=== Pros to using Mobile Phones with Zoom: ===

# It is flexible and portable
# It is inexpensive and familiar
# It is very easy to use and setup (if they are using zoom)
# It is the least distracting option
# It allows the person streaming to participate in sacrament meeting

[[File:Iphone stand with apple watch screen.png|229x229px]]

== Connecting your device to building audio ==

If your phone has a 3.5 mm headset jack, you plug the 4-segment plug of the adapter into your phone and plug the mic input (blue end if using the above cable) into the line out jack of your building using a standard aux cable (TRS).

[[File:Phone to building audio.png|626x626px]]

If your phone doesn’t have a 3.5 mm headset jack you will need to use its charging port. To use it, get an adapter for your phone that converts its charging port to a headset jack. You may already have this adapter – often it come with your phone. If you buy one be sure it works with a headset (with microphone) and not just headphones.

[[File:Phone dongle to Building audio.png|565x565px]]
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]

Using Mobile Phone to Broadcast with Zoom

2022-03-03T21:17:04Z

Michaelvanpeters: Created page with "The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or a microphone boom near the podium directly connected to the building’s audio system. T..."

File:Phone dongle to Building audio.png

2022-03-03T21:16:49Z

Michaelvanpeters:

Using a phone dongle to connect to building line out

File:Phone to building audio.png

2022-03-03T21:15:46Z

Michaelvanpeters:

Using phone aux port and connecting to building line out.

File:Iphone stand with apple watch screen.png

2022-03-03T21:14:19Z

Michaelvanpeters:

How to use iphone and apple watch with zoom

File:Microphone Stand & smart phone mount.png

2022-03-03T21:10:27Z

Michaelvanpeters:

How to use a stand with mobile phone

File:Phone Mount on Pulpit.png

2022-03-03T21:09:17Z

Michaelvanpeters:

Magic Arm with super clamp & smart phone mount

File:Phone mount for center mounting.png

2022-03-03T21:03:04Z

Michaelvanpeters:

Iphone with Peak Design Mobile Creator Mount

Meetinghouse Hardware Guidelines

2022-03-03T20:48:14Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

MEETINGHOUSE HARDWARE GUIDELINES

== OVERVIEW ==

# In August of 2021, the Information and Communication Services department (ICS) sent notice to local units that the current meetinghouse webcast (MHW) system would be decommissioned in January 2022, and completely shut down in July 2022. Units have until July 2022 to transition from Meetinghouse Webcast to Zoom but have been encouraged to make the change as early as possible. These guidelines should help you answer questions about and respond to requests for new and updated technologies related to this change.

== HANDBOOK REFERENCES ==
The Church’s Handbook of Instruction has three sections pertaining to streaming in the meetinghouse. Below are excerpts from each of these sections. Refer to the handbook for a complete reference.

[https://www.churchofjesuschrist.org/study/manual/general-handbook/29-meetings-in-the-church?lang=eng&para=title_number57-p229 29.2.1.5] <blockquote>“In some cases, the bishop may authorize streaming sacrament meeting for those who cannot attend. For information, see 29.7.” </blockquote>29.7 p15 <blockquote>“For the benefit of these members and others, the Bishop may, as an exception, authorize a livestream of sacrament meetings and of funerals and weddings held in the meetinghouse. Streams allow others to see and hear a meeting remotely but not participate directly.” </blockquote>38.2.3 p4 <blockquote>“The bishop may authorize the streaming of baby blessings, baptisms, confirmations, and Aaronic Priesthood ordinations. The stake president may authorize the streaming of Melchizedek Priesthood ordinations and the setting apart of missionaries.” </blockquote>

== DESIGN PRINCIPALS ==
The following design considerations have been derived from the above excerpts and sections of the handbook:

# For streams that originate in chapels and are broadcast to remote locations, buildings shouldn't be modified.
#* There may be an occasional need for remote presentations at stake conferences. For most systems, no modification to the building or its existing systems is necessary to accommodate such needs.
# Policies affecting streaming of stake conference meetings have not changed. Updates which are required for the Zoom platform to replace Webcast can be made.

=== Design Recommendations ===
Area leadership may allow stakes and districts to use member-owned technology to avoid purchasing laptops, high-end cameras, and other expensive technology. For events, including sacrament meetings, a member’s mobile device can originate the broadcast. The Zoom & YouTube Live platforms support a mobile phone as the video source of the event.

1. Local units approved to use technology for virtual meetings should ensure selected technology and virtual meetings are:

a. Not a distraction.

b. Easy for remote participants to join.

c. Flexible and adaptable as needs, policies, conditions, and technology evolve.

d. Not inclusive of the administration of the sacrament.

e. Deleted within one day after the meeting (if recorded)

2, Counsel with your ecclesiastical leader to determine the following:

a. Unit Needs

b. Preferred Technology

c .Budget

(Choose hardware devices that meet the needs of your area and budget)

== STREAMING IN MEETINGHOUSE CHAPELS (NON-STAKE CENTERS) ==
Meetinghouse buildings should not be modified, and new equipment should not be installed in meetinghouses to enable streaming of sacrament and other meetings. Instead, local units should use portable, temporary devices, such as standalone webcams, phones or laptops with cameras, and a zoom license. See “Camera & Audio Recommendations” for a partial list of options.

Zoom licenses can be requested by stake technology specialists at meet.churchofjesuschrist.org. One license per unit is available (A stake and ward are separate units). License fees are automatically paid by church headquarters.

== STREAMING IN STAKE CENTER CHAPELS ==
Units attending stake centers have 2 options for broadcasting via zoom. First, they may use the same types of portable systems outlined above for meetinghouse units. Alternatively, with the approval of the stake presidency, they may use the integrated video system included in stake centers which is primarily intended for distribution of meetings within the stake center facility (see “Camera & Audio Recommendations” for a partial list of options).

Regardless of which option is chosen, some modifications to the integrated video system should be made to accommodate streaming of stake conference broadcasts via zoom.

=== USING INTEGRATED VIDEO SYSTEM ===
Stake centers in North America are equipped with video distribution systems. These systems allow stakes to distribute audio and video from the chapel to other areas of the building and stream to other buildings. They are primarily used for stake conferences and other stake-level events. These systems are currently equipped with a Teradek device. Following the transition from MHW to Zoom, the Teradek will become obsolete as it is not compatible with Zoom.

To stream video content from the video system, both a computer and capture card will be required. The computer should be provided on an as-needed basis by the local unit or a member of the unit. It can be any type or brand which can run a Zoom session. The capture card can be any of several “cards” which are compatible with the computer being used. See “Capture Cards” for a partial list of options. The card is permanently installed in the video system.

FM Groups may provide one capture card per stake center, as a replacement for the existing Teradek device.

To install the capture card, remove the current Teradek, and attach the capture card in its place. When needed, members may connect their laptop or similar device to the capture card. Zoom will then show the capture card as a video source that they may select.

== ZOOM IN CLASSROOMS ==
Local units may opt to use Zoom or similar technologies to enable members to remotely participate in other meetings. Units should utilize portable solutions to meet these requests (see “Camera & Audio Recommendations” for a partial list of options).

=== PRIESTHOOD, RELIEF SOCIETY, AND CHILDREN’S MEETING ROOMS ===
Many Priesthood, Relief Society, and Children’s meeting rooms have existing sound reinforcement systems. Members may connect the audio output from laptops and other devices running Zoom to one of the sound system inputs. These systems may include XLR (Microphone) and or 3.5mm (headphone jack)-style inputs.

If the system includes a 3.5mm Input, members can connect a 3.5mm cable between the laptop and the sound system. If the system includes an XLR input, members will need to retrieve the crab box or similar device from the library. The 3.5mm device is connected to the crab box; the XLR output is connected from the crab box to the sound system.

As requested by local units, FM groups may replace one XLR jack with a combination XLR/3.5mm Input jack to simplify these types of connections. These rooms do not include a way to input the classroom sound into the Zoom session. Modifications to enable this functionality are not authorized.

== CAMERA & AUDIO RECOMMENDATIONS ==

=== SACRAMENT MEETING BROADCASTS ===

==== '''Video''' ====
The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or a microphone boom near the podium directly connected to the building’s audio system. This has been evaluated and will result in a high-quality viewing experience. If local units feel they need additional functionality, the following options are supported:

[https://www.amazon.com/dp/B0915WSZZ1/ref=cm_sw_r_oth_api_glt_i_4NJ9K7ATE57GPFMMQRQA?_encoding=UTF8&psc=1 NEXIGO 2K Zoomable Webcam]: Zoom Certified Camera. Remote with 3x Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angle.

[https://www.amazon.com/dp/B097BQS4H2/ref=cm_sw_r_oth_api_glt_i_71GSQ9N5MYNJJ80EX7GY?_encoding=UTF8&psc=1 NEXIGO 4K Zoomable Webcam]: Zoom Certified Camera. Remote with 5X Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angle.

[https://www.amazon.com/dp/B092LYFYJP/ref=cm_sw_r_oth_api_glt_i_KXEN2Q1X592W74JK95BJ?_encoding=UTF8&th=1 TONGVEO USB Video Conference Camera]: PTZ camera w/ 10X Optical Zoom, USB 2.0 Plug & Play with Multiple Application compatibility including the Zoom platform.

[https://www.amazon.com/dp/B09K51N8GX/ref=cm_sw_r_oth_api_glt_i_GMBDFJWDQGA6AXQNG1F4?_encoding=UTF8&psc=1 NexiGo N990 4K PTZ Zoomable Webcam]: Zoom certified camera. Remote with 5X Digital Zoom. Built-in dual stereo mics with noise cancellation. Provides clear audio capture from most angles.

[https://www.mylumens.com/en/Products_detail/23/VC-B30U-Video-Conference-Camera Lumens VC-B30U]: This device is a bit more expensive but will provide better image quality and Zoom capabilities (15x optical Zoom) in the broadcast. Zoom certified camera.

'''Audio'''

[https://www.tinyosshop.com/tsa6017 Tinysine TSA6017] This is a very inexpensive device that can offer Bluetooth (BT) audio delivery to a mobile device for the event. It works well with voice and speech but struggles with the music portion of the broadcast. Purchase of 1 device is $18.50 and is needed to broadcast. In the Zoom Application, there is a little speaker button at the top, and when it is tapped, the meeting would switch from using the Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

[https://www.1mii.com/m301/ 1Mii ML301] This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. A physical connection is required to the encoding device and may require an audio adapter and TRRS cable (Headset Buddy). Purchase of 2 devices is needed to broadcast. They cost $34.99 each. In the Zoom Application, there is a little speaker button at the top. When the speaker button is tapped, the meeting switches from using the headphone audio to the phone audio. The phone audio (speaker + mic) might be good for music.

[https://www.taotronics.com/collections/bluetooth-adapter Taotronics] This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. Each device costs $21.99. A physical connection to the device is required and may also require an audio adapter.

=== INTERACTIVE MEETING (BI-DIRECTIONAL) ===
'''Video'''

The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or microphone boom near the podium and directly connected to the building’s audio system. This has been evaluated and will result in a high-quality viewing experience. If local units feel they need additional functionality, the following options are supported:

[https://www.amazon.com/dp/B0915WSZZ1/ref=cm_sw_r_oth_api_glt_i_4NJ9K7ATE57GPFMMQRQA?_encoding=UTF8&psc=1 NEXIGO 2K Zoomable Webcam]: Zoom Certified Camera. Remote with 3x Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angles.

[https://www.amazon.com/dp/B097BQS4H2/ref=cm_sw_r_oth_api_glt_i_71GSQ9N5MYNJJ80EX7GY?_encoding=UTF8&psc=1 NEXIGO 4K Zoomable Webcam]: Zoom Certified Camera. Remote with 5X Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation. Provides clear audio capture from most angles.

'''Audio'''

[https://www.amazon.com/beyerdynamic-PHONUM-Wireless-Bluetooth-Speakerphone/dp/B07N7QBGGW/ref=sr_1_1?crid=TGRRLJMAP0TE&keywords=Phonum+beyerdynamic&qid=1642611357&sprefix=phonum+beyerdynamic+%2Caps%2C106&sr=8-1 Phonum Beyerdynamic] This is a device used for meetings with two-way interactions needed inside the meeting. This device has voice tracking which will help with the external noise. There are similar devices in this space that may be considered as well. Purchase of 1 device is needed to broadcast. The cost is $99.00 each.

[https://www.amazon.com/Jabra-Wireless-Bluetooth-Softphone-Packaging/dp/B00AQUO5RI/ref=sr_1_4?crid=3OHKB6GYB0ZK1&keywords=bt%2Bspeakerphone&qid=1642611467&sprefix=bt%2Bspeaker%2Bphone%2Caps%2C109&sr=8-4&th=1 Jabra] This is a device used for meeting with two-way interaction needed inside the meeting. This device has voice tracking which will help with the external noise. There are similar devices in this space that may be considered as well. Purchase of 1 device is needed to broadcast. The price is $149.00.

[https://www.amazon.com/Poly-USB-Speakerphone-Plantronics-Smartphones/dp/B08M5H1HWR/ref=sr_1_3?crid=23VKASRJN94MN&keywords=bt%2Bspeakerphone%2Bpoly&qid=1642611552&sprefix=bt%2Bspeakerphone%2Bpoly%2Caps%2C95&sr=8-3&th=1 Poly] This is a device used for meetings that require two-way interaction. Purchase of 1 device is needed to broadcast. The price of the device is $120.00.

=== STAKE CENTER BROADCASTS ===
'''Video'''

''NOTE: If there is a PTZ camera already in place, continue to use the existing camera. In stake centers where a camera is not in place, stakes may request the FM group to install one of the following options:''

[https://office365lds-my.sharepoint.com/:b:/g/personal/mmatute_churchofjesuschrist_org/EWSZLxQ09_9BgbRRzsTYJUYBHFDg4iB0iodZ9nRXFR8HNQ?e=SZXW3I RL500 - PTZ Camera]: This is the new PTZ camera offering available on E-Market: The RL500 - PTZ Camera from Clear-Touch is the current E-Market offering. According to our product tests, this camera performed better than other PTZ cameras available on the market. There is no PTZ camera on the market at this price point that offers the features that the RL500 provides.

''NOTE: The current E-Market offering is the RL400 from Clear-Touch at $879 until the end of February. Although the look of the RL400 slightly varies from the RL500, Clear-Touch has agreed to include all software and feature upgrades of the RL500 and apply them to the RL400 before shipping them to us.''

'''Audio'''

Within the US and Canada, there are four preferred methods of connecting to the A/V distribution system (see [[Audio input|Understanding Audio Connections in Meetinghouses]] article for additional information).

''NOTE: The following are Bluetooth audio options if you are not tying into the building video distribution system.''

[https://www.1mii.com/m301/ 1Mii ML301] This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. A physical connection is required to the encoding device and may require an audio adapter and an TRRS cable. Purchase of 2 devices is needed to broadcast. Devices cost $34.99 each. In the Zoom Application, there is a little speaker button at the top which, when tapped, switches the meeting from using Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

[https://www.taotronics.com/collections/bluetooth-adapter Taotronics] This device provides higher quality audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. Devices cost $21.99 each. A physical connection is required to the device and may require an audio adapter.

[https://www.tinyosshop.com/tsa6017 Tinysine TSA6017] This is a very inexpensive device that can offer Bluetooth (BT) audio delivery to a mobile device for the event. It works well with voice and speech but struggles with the music portion of the broadcast. Purchase of 1 device is needed to broadcast. Each device costs $18.50. In the Zoom Application, there is a little speaker button at the top which, when tapped, switches the meeting from using the Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

== CAPTURE CARDS ==
Capture cards vary drastically in price depending on quality and features. For our purposes, superior-quality cards can be found for about $150 USD. Due to variation in member-provided computers used to host the Zoom sessions, there is no single card that will work with all devices. However, USB-C-compatible capture cards offer the broadest compatibility. Before purchasing a capture card for local units, ensure one is needed and that USB-C style will be compatible with their device. Meetinghouse-Shared Services recommends [https://www.amazon.com/Razer-Ripsaw-Game-Streaming-Capture/dp/B07Q2X651Z?th=1&linkCode=sl1&tag=u0a4-20&linkId=59d80a9b744e7003505c7f0b9f8012a1&language=en_US&ref_=as_li_ss_tl Razer Ripsaw.]

== FAQ ==

=== Q. What do I do with the old Teradek devices? ===
'''A'''. The Teradek device does not have any sensitive or private Church data stored on it and requires no special handling. Please follow Church and local guidelines for proper disposal or recycling of electronic devices when disposing of these devices.

=== Q. What about units with special needs, such as ASL (American Sign Language) or language units? ===
'''A'''. Special Needs units will have unique requirements which merit the granting of approval. For example, ASL units have already been granted approvals for mounted cameras, regardless of whether the unit meets in a meetinghouse or stake center. STS’s please contact your local FM, and they will work with Steve Poulsen, or Kurt Dallinga in MFD Shared Services to discuss options to meet these needs.

=== Q. Is more than one camera permitted in the chapel? ===
'''A.''' The standard stake center system includes one permanently fixed camera and one input for a portable camera. Additional camera inputs are not approved. When properly set up, these two cameras should be sufficient to produce a stake conference video feed which is simple, yet able to convey the spirit of the meeting to those members attending in other parts of the stake center or other buildings.

=== Q. What is the current guidance about stakes purchasing their own Camera? ===
'''A.''' Source: (MFD Manager)

Currently, when a stake requests an extra camera to be mounted (in addition to the one standard camera), our instruction from MFD is to provide them with the guideline and recommend that it be followed (in the spirit of the PB Vision/Temporal Affairs Guiding Principles of “Simplicity”, etc.). 

If the stake persists and purchases an additional camera and then asks the FM Group to mount the camera, MFD is instructed to do so to ensure it is done properly (safety, etc.), and to inform the RAM about the mounting (not to seek permission to install, but to notify RAM what was requested of us).

=== Q. Who do I talk to about installing a mounted PTZ camera? ===
'''A.''' The decision to permanently mount a camera should involve both the unit and the facilities management group. They should also consider the need for cameras at events held outside the chapel.  Local units who have a desire to obtain PTZ camera should make the request through the proper channels. For reference, the request process is listed below:

The STS talks to the PFR. The PFR then talks to the Stake President for confirmation. Then the PFR discusses this with the FM Manager.

=== Q. Where should the fixed PTZ camera and portable camera jack be installed? ===
''NOTE: Fixed PTZ cameras and portable camera jacks are only installed in stake center buildings''.

'''A'''. When determining the placement of the fixed camera, a suitable location should be found where:

• The camera lens is placed at or near the eye level of an average speaker at the pulpit.

• The camera has a clear view of the seats where the presiding authorities are typically seated.

Users often wish to center the camera in the chapel, placing it just above the folding partition wall header in the rear of the chapel. Unless the header is near eye level, this placement should be avoided. A camera placed above the header is more likely to:

• Present an unnatural viewing angle for remote participants,

• Experience a glare from lights reflecting off surfaces on the rostrum.

The portable camera jack should be placed on the chapel wall opposite from the fixed camera location. It can then be moved anywhere throughout the chapel if the video cable is long enough.

=== Q. Who pays for streaming/broadcasting services? ===
'''A.''' The Church covers the costs of one Zoom license per unit. The facilities management group has funds to provide and maintain audio and video hardware included on the standard plan at the request of the stake or district leaders. All additional broadcasting equipment (e.g., cameras, cables, and adapters) are purchased and maintained by the stake or district leaders using local unit funds.

ICS’s Technology Standards for the Funding of Meetinghouse Technology is quoted below:

3.2 Funding of  Meetinghouse  Technology 

3.2.1 The facilities management group (FMG) within the Meetinghouse Facilities Department (MFD) provides meetinghouse technology equipment as directed by the Office of the Presiding Bishop (PBO) and Area Presidencies. Standard meetinghouse technology equipment is included in new building construction. Maintaining, upgrading, and replacing equipment is the responsibility of the FMG which adheres to MFD and Information and Communications Services (ICS) guidelines and standards. 

3.2.1.1 Equipment which was provided with new building construction or was provided later by the FMG is replaced when the product reaches end of life. 

3.2.1.2 Equipment under warranty should be replaced or repaired according to warranty instructions.  This is managed by the FMG. 

3.2.1.3 MFD has established quantity and quality standards for each type of equipment. Standards vary based on building size, number of units in the building and local adaptation needs.  

3.2.2 Local unit budgets should not be used to purchase meetinghouse technology (see General Handbook: Serving in the Church of Jesus Christ of Latter-day Saints,  34.7.2).  

3.2.3 Local leaders should not seek donations to pay for meetinghouse technology equipment or donations of equipment. If local leaders approve the use of donated equipment, then security, inventory, maintenance, and replacement costs are the responsibility of the local unit.   

3.2.4 Equipment not provided by the FMG is the responsibility of local units to secure, inventory, maintain and replace. 

[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/my-calling-as-a-technology-specialist/technology-standards?lang=eng Reference: Technology Standards]

````

=== Q. Where can I go if I have technical issues? ===
'''A'''. For additional help, visit the “[[Virtual Meetings|Virtual Meeting Wiki Page]]” Or contact the Global Service Department.

[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]

Zoom Webinar Features

2022-03-03T19:20:36Z

Michaelvanpeters: Created page with " = Zoom Webinar Features to consider for Sacrament Meetings = Zoom webinar is a noninteractive meeting solution included in the Church-provided local unit Zoom license. Each l..."

= Zoom Webinar Features to consider for Sacrament Meetings =
Zoom webinar is a noninteractive meeting solution included in the Church-provided local unit Zoom license. Each license supports up to 500 connections per webinar. This document will provide general information about using Zoom webinar to broadcast sacrament meetings.

== Scheduling ==
Things to consider when scheduling a Zoom Webinar:

- '''Unregistered Webinar''' To simplify the connection experience for remote attendees, it is recommended local units create webinars that do not require registration. [https://support.zoom.us/hc/en-us/articles/204619235-Scheduling-a-webinar-without-registration Click here for information on scheduling a webinar without registration.]

- '''Recurring Webinar''' – Scheduling a recurring webinar will provide a static viewing URL for remote attendees. Zoom allows a maximum of 50 recurrences of an event. A “No Fixed Time” recurring event can be selected to remove the limit on occurrences.

- '''Webinar Passcode''' – Generally a passcode is not needed for sacrament meetings using webinar since it is noninteractive for attendees and should be available to anyone who wants to join.

However, if there is sensitive information that will be discussed a passcode is strongly recommended.

- '''Audio''' – Allowing “Both” telephone and computer audio will provide members the ability to dial- in and listen if necessary. If “Both” is selected, make sure the available dial-in information is provided with the viewing URL. Currently toll-free calling using an 800 number is not supported on the Church Zoom account.

- '''Practice Session''' – [https://support.zoom.us/hc/en-us/articles/206316975-Webinar-practice-session Enabling practice session] provides the ability for local units to test audio and video prior to going live.

- '''HD Screen Sharing/Attendee Video''' – Enabling HD can improve the overall experience for attendees but also requires additional bandwidth. Only enable HD options if local bandwidth can support it. See note on bandwidth considerations under Additional Considerations in this document.

''Note: You will have to [https://support.zoom.us/hc/en-us/articles/207347086-Group-HD enable Group HD video] in your main account settings in order to be given the individual meeting HD options.''

== Hardware ==
[[Meetinghouse Hardware Guidelines|Click here for the basic elements of streaming a sacrament meeting.]] The elements outlined in this document apply to streaming a meeting using Zoom webinar as well as the other streaming services noted. [https://support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux Additional Zoom specific hardware information can be found here]. Any device that supports the Zoom mobile or desktop app can be used for Zoom webinars.

Buildings with integrated hardware (camera and Teradek) can transition to Zoom webinar by taking the HDMI cable going into the Teradek into a USB video capture card that is then connected to a laptop/desktop. HDMI to USB video capture devices can be purchased for $50.00 or less.

Buildings without integrated hardware have several non-permanent hardware options including a cell phone or other mobile device (iPod Touch or tablet) mounted to a tripod or rostrum mount. Local units using cell phones should consider putting the device in Do Not Disturb mode to limit possible interruptions during the event from incoming calls and device notifications or alerts.

Unused clerk computers can be used if they are available and meet the minimum Zoom hardware requirements.

Under the direction of area leadership, members may volunteer the use of personal technology in order to avoid purchasing laptops, high-end cameras, and other expensive technology.

== Event Start ==
The Zoom webinar broadcast can be started from the main sacrament streaming device (cell phone, laptop, etc.) or a secondary “management” device. The device used to stream the sacrament service can be logged in using the local unit’s Zoom license or can join by entering the event ID in the Zoom app. If the streaming device is not logged in to the local unit’s Zoom license, the event manager will need to invite as a panelist or promote it from an attendee to a panelist. Depending on the Zoom account settings, making the streaming device a co-host may also be required for it to share audio and video in the meeting. Click here for information on managing webinar panelists and attendees.

= Additional Considerations =

== Audio ==
Getting audio to the streaming device may be one of the biggest challenges faced by event managers. Detailed information on bringing the chapel audio directly into the streaming device can be found here.

Additionally, Zoom webinars and meetings have an audio-enhancement feature that blocks background noise including pianos and organs. Enabling “Original Sound” may improve the remote viewing experience during sacrament musical numbers.

=== Zoom Webinar Chat ===
It is recommended local units disable chat functionality when using webinar for sacrament or other similar meetings. Chat can be disabled after the webinar has started or for all future webinars and meetings in the account user settings. Click here for more information.

== Raise Hand & View Participant Count ==
It is recommended local units disable the ability for attendees to “Raise Hand” and “View Participant Count” when using webinar for sacrament or other similar meetings. To disable this feature, start the webinar and click “Participants” in the Zoom meeting app toolbar. In the participants window, click more (three dots) and uncheck “Raise Hand” and “View the Participant Count” under the “Allow Attendees To” section.

=== Live Transcript ===
Live transcript (closed captioning) is available in Zoom webinars. This option can be beneficial to those attendees who are hearing impaired. To turn on live transcript, click “Live Transcript” on the Zoom toolbar after the meeting has started and then select one of the options provided. If captioning is enabled by the host, the font size can be adjusted by clicking the up-arrow on the “Live Transcript”

button and selecting “Subtitle Settings” either by the host or participant if joining from the Zoom desktop app. Meeting attendees who do not want closed captioning can disable it in the Zoom desktop or mobile app if desired.

=== Multi Language Meetings ===
Local units needing multiple languages in their sacrament can us Zoom’s language interpretation capabilities. Interpreters must be logged into Zoom and have at least a basic (free) account. Click here for more information.

== Rename Participant ==
Local units may want to rename a webinar participant who is contributing audio/video for the sacrament service since the name associated to them will be displayed to all attendees. To do this, start the webinar and click “Participants” in the Zoom meeting app toolbar. In the participants list hover over a participant, click “More”, and then “Rename”.

== Attendance ==
Attendance information including Zoom username, account first and last name, email address, and total time connected to the meeting can be pulled after the meeting has ended. Click here for information on generating reports.

== Bandwidth considerations ==
In meetinghouses where bandwidth is low, you can turn off Liahona SSID so that members don’t use the bandwidth during the broadcast. If WIFI is required for the broadcast, then ask members to turn off their phones so that their phones will not auto update using meetinghouse bandwidth. In many meetinghouses, the rostrum has a hardwired network connection which will enable you to bipass the need for WiFi and you can disable Liahona SSID during the broadcast. Also, note that if other leaders in the building require the use of WIFI and yet you desire to turn off WIFI for the chapel, they can use the new Lehi SSID while you disable Liahona SSID.

Church Network Manager

2022-03-03T18:49:24Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Networking]]

Church Network Manager (CNM) is the Replacement of Technology Manager ( TM )
# Login
## Website: CNM.ChurchofJesusChrist.org
## The old website TM.ChurchofJesusChrist.org will forward to CNM.ChurchofJesusChrist.org
## Use the same username and password used for TM
## CNM will perform all the same network management functions as TM
# The dashboard page after login will show the buildings in your assigned area or you will be able to search for the property:
## To see the network details of a property, click on the name of the property
## New feature: “Add Temporary Property” will allow you to add a network to a new building that is not yet in the Church Property Management system.
### [[File:CNM Dashboard.png|755x755px]]
# Network details of a property
## Click on the Firewall serial number
### [[File:Network Details.png|755x755px]]
## New Feature: provide a name for the firewall by clicking the page icon below the serial number
### [[File:Firewall Features.png|755x755px]]
# Switch Management
## Click on the three dots next to the Switch serial number
### Rename: Label the switch with a meaningful name
### Ports - configure each port on the switch – see port configuration below
###Reboot - restarts the switch which causes temporarily network outage for connected devices
###Blink - Blinks the status light on the front panel of the switch
###Remove - Removes the switch from this network
####[[File:Switch Management.png|359x359px]]
## Switch Port configuration:
###Assignment - assign the correct configuration. [https://www.churchofjesuschrist.org/help/support/bc/MHTech/2021/02/Meetinghouse-Meraki-Switch-Overview.pdf See Switch Installation / Configuration Guide]
###LLDP - data that Meraki provides for each connected Meraki device
###Enabled - Green check = enabled, Circle = disabled
### POE - informs you if the port is Power Over Ethernet (PoE) enabled
###Connected – informs you that a device is connected to this port
####[[File:Switch port Config.png|755x755px]]
# Wireless Management
##Manage SSID
###Set the password for the Lehi SSID - must be set before Lehi can be enabled
###Set a schedule for the Liahona SSID
##Enable or Disable Lehi and Liahona SSIDs by using the toggle button
##Click on the three dots next to the Wireless Access Point (AP)serial number
### Rename - label the AP with the AP location
###Reboot – restarts the AP
###Blink – blinks the status light on the AP
###Remove – Removes the AP from the network
##[[File:Wireless Mangement.png|477x477px]]
# Menu Functions:
##Add Devices: add a Switch or Access Points to this network using the device serial number
##IP Assignment: assign a fixed IP address to a device that must have the same IP address
##Group Policy: add devices that need to bypass the Liahona Splash Screen
##Zones: Add zones to the network (Workforce and Special Purpose)
## Filter Policy: configure the firewall to be managed, moderate, or strict
##Change Log: records any change on the network
##Blink Firewall – blinks the status light on the firewall
##Reboot Firewall – reboots the firewall, causes temporary outage, no settings lost
##Remove Network - removes the network from CNM and from the property
[[File:Menu Funtions.png|755x755px]]
[[Category:Meetinghouse Technology]]
[[Category:Networking]]

Meetinghouse Hardware Guidelines

2022-03-03T16:25:46Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

MEETINGHOUSE HARDWARE GUIDELINES

== OVERVIEW ==

# In August of 2021, the Information and Communication Services department (ICS) sent notice to local units that the current meetinghouse webcast (MHW) system would be decommissioned in January 2022, and completely shut down in July 2022. Units have until July 2022 to transition from Meetinghouse Webcast to Zoom but have been encouraged to make the change as early as possible. These guidelines should help you answer questions about and respond to requests for new and updated technologies related to this change.

== HANDBOOK REFERENCES ==
The Church’s Handbook of Instruction has three sections pertaining to streaming in the meetinghouse. Below are excerpts from each of these sections. Refer to the handbook for a complete reference.

[https://www.churchofjesuschrist.org/study/manual/general-handbook/29-meetings-in-the-church?lang=eng&para=title_number57-p229 29.2.1.5] <blockquote>“In some cases, the bishop may authorize streaming sacrament meeting for those who cannot attend. For information, see 29.7.” </blockquote>29.7 p15 <blockquote>“For the benefit of these members and others, the Bishop may, as an exception, authorize a livestream of sacrament meetings and of funerals and weddings held in the meetinghouse. Streams allow others to see and hear a meeting remotely but not participate directly.” </blockquote>38.2.3 p4 <blockquote>“The bishop may authorize the streaming of baby blessings, baptisms, confirmations, and Aaronic Priesthood ordinations. The stake president may authorize the streaming of Melchizedek Priesthood ordinations and the setting apart of missionaries.” </blockquote>

== DESIGN PRINCIPALS ==
The following design considerations have been derived from the above excerpts and sections of the handbook:

# For streams that originate in chapels and are broadcast to remote locations, buildings shouldn't be modified.
#* There may be an occasional need for remote presentations at stake conferences. For most systems, no modification to the building or its existing systems is necessary to accommodate such needs.
# Policies affecting streaming of stake conference meetings have not changed. Updates which are required for the Zoom platform to replace Webcast can be made.

=== Design Recommendations ===
Area leadership may allow stakes and districts to use member-owned technology to avoid purchasing laptops, high-end cameras, and other expensive technology. For events, including sacrament meetings, a member’s mobile device can originate the broadcast. The Zoom & YouTube Live platforms support a mobile phone as the video source of the event.

1. Local units approved to use technology for virtual meetings should ensure selected technology and virtual meetings are:

a. Not a distraction.

b. Easy for remote participants to join.

c. Flexible and adaptable as needs, policies, conditions, and technology evolve.

d. Not inclusive of the administration of the sacrament.

e. Deleted within one day after the meeting (if recorded)

2, Counsel with your ecclesiastical leader to determine the following:

a. Unit Needs

b. Preferred Technology

c .Budget

(Choose hardware devices that meet the needs of your area and budget)

== STREAMING IN MEETINGHOUSE CHAPELS (NON-STAKE CENTERS) ==
Meetinghouse buildings should not be modified, and new equipment should not be installed in meetinghouses to enable streaming of sacrament and other meetings. Instead, local units should use portable, temporary devices, such as standalone webcams, phones or laptops with cameras, and a zoom license. See “Camera & Audio Recommendations” for a partial list of options.

Zoom licenses can be requested by stake technology specialists at meet.churchofjesuschrist.org. One license per unit is available (A stake and ward are separate units). License fees are automatically paid by church headquarters.

== STREAMING IN STAKE CENTER CHAPELS ==
Units attending stake centers have 2 options for broadcasting via zoom. First, they may use the same types of portable systems outlined above for meetinghouse units. Alternatively, with the approval of the stake presidency, they may use the integrated video system included in stake centers which is primarily intended for distribution of meetings within the stake center facility (see “Camera & Audio Recommendations” for a partial list of options).

Regardless of which option is chosen, some modifications to the integrated video system should be made to accommodate streaming of stake conference broadcasts via zoom.

=== USING INTEGRATED VIDEO SYSTEM ===
Stake centers in North America are equipped with video distribution systems. These systems allow stakes to distribute audio and video from the chapel to other areas of the building and stream to other buildings. They are primarily used for stake conferences and other stake-level events. These systems are currently equipped with a Teradek device. Following the transition from MHW to Zoom, the Teradek will become obsolete as it is not compatible with Zoom.

To stream video content from the video system, both a computer and capture card will be required. The computer should be provided on an as-needed basis by the local unit or a member of the unit. It can be any type or brand which can run a Zoom session. The capture card can be any of several “cards” which are compatible with the computer being used. See “Capture Cards” for a partial list of options. The card is permanently installed in the video system.

FM Groups may provide one capture card per stake center, as a replacement for the existing Teradek device.

To install the capture card, remove the current Teradek, and attach the capture card in its place. When needed, members may connect their laptop or similar device to the capture card. Zoom will then show the capture card as a video source that they may select.

== ZOOM IN CLASSROOMS ==
Local units may opt to use Zoom or similar technologies to enable members to remotely participate in other meetings. Units should utilize portable solutions to meet these requests (see “Camera & Audio Recommendations” for a partial list of options).

=== PRIESTHOOD, RELIEF SOCIETY, AND CHILDREN’S MEETING ROOMS ===
Many Priesthood, Relief Society, and Children’s meeting rooms have existing sound reinforcement systems. Members may connect the audio output from laptops and other devices running Zoom to one of the sound system inputs. These systems may include XLR (Microphone) and or 3.5mm (headphone jack)-style inputs.

If the system includes a 3.5mm Input, members can connect a 3.5mm cable between the laptop and the sound system. If the system includes an XLR input, members will need to retrieve the crab box or similar device from the library. The 3.5mm device is connected to the crab box; the XLR output is connected from the crab box to the sound system.

As requested by local units, FM groups may replace one XLR jack with a combination XLR/3.5mm Input jack to simplify these types of connections. These rooms do not include a way to input the classroom sound into the Zoom session. Modifications to enable this functionality are not authorized.

== CAMERA & AUDIO RECOMMENDATIONS ==

=== SACRAMENT MEETING BROADCASTS ===
'''Video'''

The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or a microphone boom near the podium directly connected to the building’s audio system. This has been evaluated and will result in a high-quality viewing experience. If local units feel they need additional functionality, the following options are supported:

[https://www.amazon.com/dp/B0915WSZZ1/ref=cm_sw_r_oth_api_glt_i_4NJ9K7ATE57GPFMMQRQA?_encoding=UTF8&psc=1 NEXIGO 2K Zoomable Webcam]: Zoom Certified Camera. Remote with 3x Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angle.

[https://www.amazon.com/dp/B097BQS4H2/ref=cm_sw_r_oth_api_glt_i_71GSQ9N5MYNJJ80EX7GY?_encoding=UTF8&psc=1 NEXIGO 4K Zoomable Webcam]: Zoom Certified Camera. Remote with 5X Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angle.

[https://www.amazon.com/dp/B092LYFYJP/ref=cm_sw_r_oth_api_glt_i_KXEN2Q1X592W74JK95BJ?_encoding=UTF8&th=1 TONGVEO USB Video Conference Camera]: PTZ camera w/ 10X Optical Zoom, USB 2.0 Plug & Play with Multiple Application compatibility including the Zoom platform.

[https://www.amazon.com/dp/B09K51N8GX/ref=cm_sw_r_oth_api_glt_i_GMBDFJWDQGA6AXQNG1F4?_encoding=UTF8&psc=1 NexiGo N990 4K PTZ Zoomable Webcam]: Zoom certified camera. Remote with 5X Digital Zoom. Built-in dual stereo mics with noise cancellation. Provides clear audio capture from most angles.

[https://www.mylumens.com/en/Products_detail/23/VC-B30U-Video-Conference-Camera Lumens VC-B30U]: This device is a bit more expensive but will provide better image quality and Zoom capabilities (15x optical Zoom) in the broadcast. Zoom certified camera.

'''Audio'''

[https://www.tinyosshop.com/tsa6017 Tinysine TSA6017] This is a very inexpensive device that can offer Bluetooth (BT) audio delivery to a mobile device for the event. It works well with voice and speech but struggles with the music portion of the broadcast. Purchase of 1 device is $18.50 and is needed to broadcast. In the Zoom Application, there is a little speaker button at the top, and when it is tapped, the meeting would switch from using the Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

[https://www.1mii.com/m301/ 1Mii ML301] This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. A physical connection is required to the encoding device and may require an audio adapter and TRRS cable (Headset Buddy). Purchase of 2 devices is needed to broadcast. They cost $34.99 each. In the Zoom Application, there is a little speaker button at the top. When the speaker button is tapped, the meeting switches from using the headphone audio to the phone audio. The phone audio (speaker + mic) might be good for music.

[https://www.taotronics.com/collections/bluetooth-adapter Taotronics] This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. Each device costs $21.99. A physical connection to the device is required and may also require an audio adapter.

=== INTERACTIVE MEETING (BI-DIRECTIONAL) ===
'''Video'''

The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or microphone boom near the podium and directly connected to the building’s audio system. This has been evaluated and will result in a high-quality viewing experience. If local units feel they need additional functionality, the following options are supported:

[https://www.amazon.com/dp/B0915WSZZ1/ref=cm_sw_r_oth_api_glt_i_4NJ9K7ATE57GPFMMQRQA?_encoding=UTF8&psc=1 NEXIGO 2K Zoomable Webcam]: Zoom Certified Camera. Remote with 3x Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angles.

[https://www.amazon.com/dp/B097BQS4H2/ref=cm_sw_r_oth_api_glt_i_71GSQ9N5MYNJJ80EX7GY?_encoding=UTF8&psc=1 NEXIGO 4K Zoomable Webcam]: Zoom Certified Camera. Remote with 5X Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation. Provides clear audio capture from most angles.

'''Audio'''

[https://www.amazon.com/beyerdynamic-PHONUM-Wireless-Bluetooth-Speakerphone/dp/B07N7QBGGW/ref=sr_1_1?crid=TGRRLJMAP0TE&keywords=Phonum+beyerdynamic&qid=1642611357&sprefix=phonum+beyerdynamic+%2Caps%2C106&sr=8-1 Phonum Beyerdynamic] This is a device used for meetings with two-way interactions needed inside the meeting. This device has voice tracking which will help with the external noise. There are similar devices in this space that may be considered as well. Purchase of 1 device is needed to broadcast. The cost is $99.00 each.

[https://www.amazon.com/Jabra-Wireless-Bluetooth-Softphone-Packaging/dp/B00AQUO5RI/ref=sr_1_4?crid=3OHKB6GYB0ZK1&keywords=bt%2Bspeakerphone&qid=1642611467&sprefix=bt%2Bspeaker%2Bphone%2Caps%2C109&sr=8-4&th=1 Jabra] This is a device used for meeting with two-way interaction needed inside the meeting. This device has voice tracking which will help with the external noise. There are similar devices in this space that may be considered as well. Purchase of 1 device is needed to broadcast. The price is $149.00.

[https://www.amazon.com/Poly-USB-Speakerphone-Plantronics-Smartphones/dp/B08M5H1HWR/ref=sr_1_3?crid=23VKASRJN94MN&keywords=bt%2Bspeakerphone%2Bpoly&qid=1642611552&sprefix=bt%2Bspeakerphone%2Bpoly%2Caps%2C95&sr=8-3&th=1 Poly] This is a device used for meetings that require two-way interaction. Purchase of 1 device is needed to broadcast. The price of the device is $120.00.

=== STAKE CENTER BROADCASTS ===
'''Video'''

''NOTE: If there is a PTZ camera already in place, continue to use the existing camera. In stake centers where a camera is not in place, stakes may request the FM group to install one of the following options:''

[https://office365lds-my.sharepoint.com/:b:/g/personal/mmatute_churchofjesuschrist_org/EWSZLxQ09_9BgbRRzsTYJUYBHFDg4iB0iodZ9nRXFR8HNQ?e=SZXW3I RL500 - PTZ Camera]: This is the new PTZ camera offering available on E-Market: The RL500 - PTZ Camera from Clear-Touch is the current E-Market offering. According to our product tests, this camera performed better than other PTZ cameras available on the market. There is no PTZ camera on the market at this price point that offers the features that the RL500 provides.

''NOTE: The current E-Market offering is the RL400 from Clear-Touch at $879 until the end of February. Although the look of the RL400 slightly varies from the RL500, Clear-Touch has agreed to include all software and feature upgrades of the RL500 and apply them to the RL400 before shipping them to us.''

'''Audio'''

Within the US and Canada, there are four preferred methods of connecting to the A/V distribution system (see [[Audio input|Understanding Audio Connections in Meetinghouses]] article for additional information).

''NOTE: The following are Bluetooth audio options if you are not tying into the building video distribution system.''

[https://www.1mii.com/m301/ 1Mii ML301] This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. A physical connection is required to the encoding device and may require an audio adapter and an TRRS cable. Purchase of 2 devices is needed to broadcast. Devices cost $34.99 each. In the Zoom Application, there is a little speaker button at the top which, when tapped, switches the meeting from using Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

[https://www.taotronics.com/collections/bluetooth-adapter Taotronics] This device provides higher quality audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. Devices cost $21.99 each. A physical connection is required to the device and may require an audio adapter.

[https://www.tinyosshop.com/tsa6017 Tinysine TSA6017] This is a very inexpensive device that can offer Bluetooth (BT) audio delivery to a mobile device for the event. It works well with voice and speech but struggles with the music portion of the broadcast. Purchase of 1 device is needed to broadcast. Each device costs $18.50. In the Zoom Application, there is a little speaker button at the top which, when tapped, switches the meeting from using the Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

== CAPTURE CARDS ==
Capture cards vary drastically in price depending on quality and features. For our purposes, superior-quality cards can be found for about $150 USD. Due to variation in member-provided computers used to host the Zoom sessions, there is no single card that will work with all devices. However, USB-C-compatible capture cards offer the broadest compatibility. Before purchasing a capture card for local units, ensure one is needed and that USB-C style will be compatible with their device. Meetinghouse-Shared Services recommends [https://www.amazon.com/Razer-Ripsaw-Game-Streaming-Capture/dp/B07Q2X651Z?th=1&linkCode=sl1&tag=u0a4-20&linkId=59d80a9b744e7003505c7f0b9f8012a1&language=en_US&ref_=as_li_ss_tl Razer Ripsaw.]

== FAQ ==

=== Q. What do I do with the old Teradek devices? ===
'''A'''. The Teradek device does not have any sensitive or private Church data stored on it and requires no special handling. Please follow Church and local guidelines for proper disposal or recycling of electronic devices when disposing of these devices.

=== Q. What about units with special needs, such as ASL (American Sign Language) or language units? ===
'''A'''. Special Needs units will have unique requirements which merit the granting of approval. For example, ASL units have already been granted approvals for mounted cameras, regardless of whether the unit meets in a meetinghouse or stake center. STS’s please contact your local FM, and they will work with Steve Poulsen, or Kurt Dallinga in MFD Shared Services to discuss options to meet these needs.

=== Q. Is more than one camera permitted in the chapel? ===
'''A.''' The standard stake center system includes one permanently fixed camera and one input for a portable camera. Additional camera inputs are not approved. When properly set up, these two cameras should be sufficient to produce a stake conference video feed which is simple, yet able to convey the spirit of the meeting to those members attending in other parts of the stake center or other buildings.

=== Q. What is the current guidance about stakes purchasing their own Camera? ===
'''A.''' Source: (MFD Manager)

Currently, when a stake requests an extra camera to be mounted (in addition to the one standard camera), our instruction from MFD is to provide them with the guideline and recommend that it be followed (in the spirit of the PB Vision/Temporal Affairs Guiding Principles of “Simplicity”, etc.). 

If the stake persists and purchases an additional camera and then asks the FM Group to mount the camera, MFD is instructed to do so to ensure it is done properly (safety, etc.), and to inform the RAM about the mounting (not to seek permission to install, but to notify RAM what was requested of us).

=== Q. Who do I talk to about installing a mounted PTZ camera? ===
'''A.''' The decision to permanently mount a camera should involve both the unit and the facilities management group. They should also consider the need for cameras at events held outside the chapel.  Local units who have a desire to obtain PTZ camera should make the request through the proper channels. For reference, the request process is listed below:

The STS talks to the PFR. The PFR then talks to the Stake President for confirmation. Then the PFR discusses this with the FM Manager.

=== Q. Where should the fixed PTZ camera and portable camera jack be installed? ===
''NOTE: Fixed PTZ cameras and portable camera jacks are only installed in stake center buildings''.

'''A'''. When determining the placement of the fixed camera, a suitable location should be found where:

• The camera lens is placed at or near the eye level of an average speaker at the pulpit.

• The camera has a clear view of the seats where the presiding authorities are typically seated.

Users often wish to center the camera in the chapel, placing it just above the folding partition wall header in the rear of the chapel. Unless the header is near eye level, this placement should be avoided. A camera placed above the header is more likely to:

• Present an unnatural viewing angle for remote participants,

• Experience a glare from lights reflecting off surfaces on the rostrum.

The portable camera jack should be placed on the chapel wall opposite from the fixed camera location. It can then be moved anywhere throughout the chapel if the video cable is long enough.

=== Q. Who pays for streaming/broadcasting services? ===
'''A.''' The Church covers the costs of one Zoom license per unit. The facilities management group has funds to provide and maintain audio and video hardware included on the standard plan at the request of the stake or district leaders. All additional broadcasting equipment (e.g., cameras, cables, and adapters) are purchased and maintained by the stake or district leaders using local unit funds.

ICS’s Technology Standards for the Funding of Meetinghouse Technology is quoted below:

3.2 Funding of  Meetinghouse  Technology 

3.2.1 The facilities management group (FMG) within the Meetinghouse Facilities Department (MFD) provides meetinghouse technology equipment as directed by the Office of the Presiding Bishop (PBO) and Area Presidencies. Standard meetinghouse technology equipment is included in new building construction. Maintaining, upgrading, and replacing equipment is the responsibility of the FMG which adheres to MFD and Information and Communications Services (ICS) guidelines and standards. 

3.2.1.1 Equipment which was provided with new building construction or was provided later by the FMG is replaced when the product reaches end of life. 

3.2.1.2 Equipment under warranty should be replaced or repaired according to warranty instructions.  This is managed by the FMG. 

3.2.1.3 MFD has established quantity and quality standards for each type of equipment. Standards vary based on building size, number of units in the building and local adaptation needs.  

3.2.2 Local unit budgets should not be used to purchase meetinghouse technology (see General Handbook: Serving in the Church of Jesus Christ of Latter-day Saints,  34.7.2).  

3.2.3 Local leaders should not seek donations to pay for meetinghouse technology equipment or donations of equipment. If local leaders approve the use of donated equipment, then security, inventory, maintenance, and replacement costs are the responsibility of the local unit.   

3.2.4 Equipment not provided by the FMG is the responsibility of local units to secure, inventory, maintain and replace. 

[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/my-calling-as-a-technology-specialist/technology-standards?lang=eng Reference: Technology Standards]

````

=== Q. Where can I go if I have technical issues? ===
'''A'''. For additional help, visit the “[[Virtual Meetings|Virtual Meeting Wiki Page]]” Or contact the Global Service Department.

[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]

Church Network Manager

2022-03-03T16:15:46Z

Michaelvanpeters:

Church Network Manager

2022-03-03T16:13:52Z

Michaelvanpeters:

Church Network Manager (CNM) is the Replacement of Technology Manager ( TM )
# Login
## Website: CNM.ChurchofJesusChrist.org
## The old website TM.ChurchofJesusChrist.org will forward to CNM.ChurchofJesusChrist.org
## Use the same username and password used for TM
## CNM will perform all the same network management functions as TM
# The dashboard page after login will show the buildings in your assigned area or you will be able to search for the property:
## To see the network details of a property, click on the name of the property
## New feature: “Add Temporary Property” will allow you to add a network to a new building that is not yet in the Church Property Management system.
### [[File:CNM Dashboard.png|755x755px]]
# Network details of a property
## Click on the Firewall serial number
### [[File:Network Details.png|755x755px]]
## New Feature: provide a name for the firewall by clicking the page icon below the serial number
### [[File:Firewall Features.png|755x755px]]
# Switch Management
## Click on the three dots next to the Switch serial number
### Rename: Label the switch with a meaningful name
### Ports - configure each port on the switch – see port configuration below
###Reboot - restarts the switch which causes temporarily network outage for connected devices
###Blink - Blinks the status light on the front panel of the switch
###Remove - Removes the switch from this network
####[[File:Switch Management.png|359x359px]]
## Switch Port configuration:
###Assignment - assign the correct configuration. [https://www.churchofjesuschrist.org/help/support/bc/MHTech/2021/02/Meetinghouse-Meraki-Switch-Overview.pdf See Switch Installation / Configuration Guide]
###LLDP - data that Meraki provides for each connected Meraki device
###Enabled - Green check = enabled, Circle = disabled
### POE - informs you if the port is Power Over Ethernet (PoE) enabled
###Connected – informs you that a device is connected to this port
####[[File:Switch port Config.png|755x755px]]
# Wireless Management
##Manage SSID
###Set the password for the Lehi SSID - must be set before Lehi can be enabled
###Set a schedule for the Liahona SSID
##Enable or Disable Lehi and Liahona SSIDs by using the toggle button
##Click on the three dots next to the Wireless Access Point (AP)serial number
### Rename - label the AP with the AP location
###Reboot – restarts the AP
###Blink – blinks the status light on the AP
###Remove – Removes the AP from the network
##[[File:Wireless Mangement.png|477x477px]]
# Menu Functions:
##Add Devices: add a Switch or Access Points to this network using the device serial number
##IP Assignment: assign a fixed IP address to a device that must have the same IP address
##Group Policy: add devices that need to bypass the Liahona Splash Screen
##Zones: Add zones to the network (Workforce and Special Purpose)
## Filter Policy: configure the firewall to be managed, moderate, or strict
##Change Log: records any change on the network
##Blink Firewall – blinks the status light on the firewall
##Reboot Firewall – reboots the firewall, causes temporary outage, no settings lost
##Remove Network - removes the network from CNM and from the property
[[File:Menu Funtions.png|755x755px]]

File:Menu Funtions.png

2022-03-03T16:12:44Z

Michaelvanpeters:

Menu functions available

File:Wireless Mangement.png

2022-03-03T16:11:13Z

Michaelvanpeters:

Mange SSID, Enable SSID, Manage WAP

File:Switch port Config.png

2022-03-03T16:06:25Z

Michaelvanpeters:

You will see port, assignment, LLDP, Enabled, POE, Connected

File:Switch Management.png

2022-03-03T15:54:48Z

Michaelvanpeters:

Includes Rename, ports, reboot, blink and remove

File:Firewall Features.png

2022-03-03T15:53:32Z

Michaelvanpeters:

New firewall feature by clicking on page icon

File:Network Details.png

2022-03-03T15:52:15Z

Michaelvanpeters:

Network details of a property

File:CNM Dashboard.png

2022-03-03T15:48:19Z

Michaelvanpeters:

When you first login, this will be the page you are taken to

Church Network Manager

2022-03-03T15:47:02Z

Michaelvanpeters: Created page with "Church Network Manager (CNM) is the Replacement of Technology Manager ( TM ) # Login ## Website: CNM.ChurchofJesusChrist.org ## The old website TM.ChurchofJesusChrist.org..."

Church Network Manager (CNM) is the Replacement of Technology Manager ( TM )

# Login
## Website: CNM.ChurchofJesusChrist.org
## The old website TM.ChurchofJesusChrist.org will forward to CNM.ChurchofJesusChrist.org
## Use the same username and password used for TM
## CNM will perform all the same network management functions as TM
# The dashboard page after login will show the buildings in your assigned area or you will be able to search for the property:
## To see the network details of a property, click on the name of the property
## New feature: “Add Temporary Property” will allow you to add a network to a new building that is not yet in the Church Property Management system.
# Network details of a property
## Click on the Firewall serial number
## New Feature: provide a name for the firewall by clicking the page icon below the serial number
# Switch Management
## Click on the three dots next to the Switch serial number
### Rename: Label the switch with a meaningful name
### Ports - configure each port on the switch – see port configuration below
### Reboot - restarts the switch which causes temporarily network outage for connected devices
### Blink - Blinks the status light on the front panel of the switch
### Remove - Removes the switch from this network
## Switch Port configuration:
### Assignment - assign the correct configuration. See Switch Installation / Configuration Guide
### LLDP - data that Meraki provides for each connected Meraki device
### Enabled - Green check = enabled, Circle = disabled
### POE - informs you if the port is Power Over Ethernet (PoE) enabled
### Connected – informs you that a device is connected to this port
# Wireless Management
## Manage SSID
### Set the password for the Lehi SSID - must be set before Lehi can be enabled
### Set a schedule for the Liahona SSID
## Enable or Disable Lehi and Liahona SSIDs by using the toggle button
## Click on the three dots next to the Wireless Access Point (AP)serial number
### Rename - label the AP with the AP location
### Reboot – restarts the AP
### Blink – blinks the status light on the AP
### Remove – Removes the AP from the network
# Menu Functions:
## Add Devices: add a Switch or Access Points to this network using the device serial number
## IP Assignment: assign a fixed IP address to a device that must have the same IP address
## Group Policy: add devices that need to bypass the Liahona Splash Screen
## Zones: Add zones to the network (Workforce and Special Purpose)
## Filter Policy: configure the firewall to be managed, moderate, or strict
## Change Log: records any change on the network
## Blink Firewall – blinks the status light on the firewall
## Reboot Firewall – reboots the firewall, causes temporary outage, no settings lost
## Remove Network - removes the network from CNM and from the property

Meetinghouse Hardware Guidelines

2022-03-01T18:58:38Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

MEETINGHOUSE HARDWARE GUIDELINES

== OVERVIEW ==

# In August of 2021, the Information and Communication Services department (ICS) sent notice to local units that the current meetinghouse webcast (MHW) system would be decommissioned in January 2022, and completely shut down in July 2022. Units have until July 2022 to transition from Meetinghouse Webcast to Zoom but have been encouraged to make the change as early as possible. These guidelines should help you answer questions about and respond to requests for new and updated technologies related to this change.

== HANDBOOK REFERENCES ==
The Church’s Handbook of Instruction has three sections pertaining to streaming in the meetinghouse. Below are excerpts from each of these sections. Refer to the handbook for a complete reference.

29.2.1.15 <blockquote>“In some cases, the bishop may authorize streaming sacrament meeting for those who cannot attend. For information, see 29.7.” </blockquote>29.7 p15 <blockquote>“For the benefit of these members and others, the bishop may, as an exception, authorize a livestream of sacrament meetings and of funerals and weddings held in the meetinghouse. Streams allow others to see and hear a meeting remotely but not participate directly.” </blockquote>38.2.3 p4 <blockquote>“The bishop may authorize the streaming of baby blessings, baptisms, confirmations, and Aaronic Priesthood ordinations. The stake president may authorize the streaming of Melchizedek Priesthood ordinations and the setting apart of missionaries.” </blockquote>

== DESIGN PRINCIPALS ==
The following design considerations have been derived from the above excerpts and sections of the handbook:

# For streams that originate in chapels and are broadcast to remote locations, buildings shouldn't be modified.
#* There may be an occasional need for remote presentations at stake conferences. For most systems, no modification to the building or its existing systems is necessary to accommodate such needs.
# Policies affecting streaming of stake conference meetings have not changed. Updates which are required for the Zoom platform to replace Webcast can be made.

=== Design Recommendations ===
Area leadership may allow stakes and districts to use member-owned technology to avoid purchasing laptops, high-end cameras, and other expensive technology. For events, including sacrament meetings, a member’s mobile device can originate the broadcast. The Zoom & YouTube Live platforms support a mobile phone as the video source of the event.

# Local units approved to use technology for virtual meetings should ensure selected technology and virtual meetings are:

# Not a distraction.

# Easy for remote participants to join.

# Flexible and adaptable as needs, policies, conditions, and technology evolve.

# Not inclusive of the administration of the sacrament.

# Deleted within one day after the meeting (if recorded).

# Counsel with your ecclesiastical leader to determine the following:

* Unit needs
* Preferred technology
* Budget

(Choose hardware devices that meet the needs of your area and budget)

== STREAMING IN MEETINGHOUSE CHAPELS (NON-STAKE CENTERS) ==
Meetinghouse buildings should not be modified, and new equipment should not be installed in meetinghouses to enable streaming of sacrament and other meetings. Instead, local units should use portable, temporary devices, such as standalone webcams, phones or laptops with cameras, and a zoom license. See “Camera & Audio Recommendations” for a partial list of options.

Zoom licenses can be requested by stake technology specialists at meet.churchofjesuschrist.org. One license per unit is available (A stake and ward are separate units). License fees are automatically paid by church headquarters.

== STREAMING IN STAKE CENTER CHAPELS ==
Units attending stake centers have 2 options for broadcasting via zoom. First, they may use the same types of portable systems outlined above for meetinghouse units. Alternatively, with the approval of the stake presidency, they may use the integrated video system included in stake centers which is primarily intended for distribution of meetings within the stake center facility (see “Camera & Audio Recommendations” for a partial list of options).

Regardless of which option is chosen, some modifications to the integrated video system should be made to accommodate streaming of stake conference broadcasts via zoom.

=== USING INTEGRATED VIDEO SYSTEM ===
Stake centers in North America are equipped with video distribution systems. These systems allow stakes to distribute audio and video from the chapel to other areas of the building and stream to other buildings. They are primarily used for stake conferences and other stake-level events. These systems are currently equipped with a Teradek device. Following the transition from MHW to Zoom, the Teradek will become obsolete as it is not compatible with Zoom.

To stream video content from the video system, both a computer and capture card will be required. The computer should be provided on an as-needed basis by the local unit or a member of the unit. It can be any type or brand which can run a Zoom session. The capture card can be any of several “cards” which are compatible with the computer being used. See “Capture Cards” for a partial list of options. The card is permanently installed in the video system.

FM Groups may provide one capture card per stake center, as a replacement for the existing Teradek device.

To install the capture card, remove the current Teradek, and attach the capture card in its place. When needed, members may connect their laptop or similar device to the capture card. Zoom will then show the capture card as a video source that they may select.

== ZOOM IN CLASSROOMS ==
Local units may opt to use Zoom or similar technologies to enable members to remotely participate in other meetings. Units should utilize portable solutions to meet these requests (see “Camera & Audio Recommendations” for a partial list of options).

=== PRIESTHOOD, RELIEF SOCIETY, AND CHILDREN’S MEETING ROOMS ===
Many Priesthood, Relief Society, and Children’s meeting rooms have existing sound reinforcement systems. Members may connect the audio output from laptops and other devices running Zoom to one of the sound system inputs. These systems may include XLR (Microphone) and or 3.5mm (headphone jack)-style inputs.

If the system includes a 3.5mm Input, members can connect a 3.5mm cable between the laptop and the sound system. If the system includes an XLR input, members will need to retrieve the crab box or similar device from the library. The 3.5mm device is connected to the crab box; the XLR output is connected from the crab box to the sound system.

As requested by local units, FM groups may replace one XLR jack with a combination XLR/3.5mm Input jack to simplify these types of connections. These rooms do not include a way to input the classroom sound into the Zoom session. Modifications to enable this functionality are not authorized.

== CAMERA & AUDIO RECOMMENDATIONS ==

=== SACRAMENT MEETING BROADCASTS ===

==== Video ====
The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or a microphone boom near the podium directly connected to the building’s audio system. This has been evaluated and will result in a high-quality viewing experience. If local units feel they need additional functionality, the following options are supported:

NEXIGO 2K Zoomable Webcam: Zoom Certified Camera. Remote with 3x Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angle.

NEXIGO 4K Zoomable Webcam: Zoom Certified Camera. Remote with 5X Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angle.

TONGVEO USB Video Conference Camera: PTZ camera w/ 10X Optical Zoom, USB 2.0 Plug & Play with Multiple Application compatibility including the Zoom platform.

NexiGo N990 4K PTZ Zoomable Webcam: Zoom certified camera. Remote with 5X Digital Zoom. Built-in dual stereo mics with noise cancellation. Provides clear audio capture from most angles.

Lumens VC-B30U: This device is a bit more expensive but will provide better image quality and Zoom capabilities (15x optical Zoom) in the broadcast. Zoom certified camera.

Click here for additional recommended Zoom Certified cameras.

==== Audio ====
See Understanding Audio Connections in Meetinghouses article for additional information.

Tinysine TSA6017

This is a very inexpensive device that can offer Bluetooth (BT) audio delivery to a mobile device for the event. It works well with voice and speech but struggles with the music portion of the broadcast. Purchase of 1 device is $18.50 and is needed to broadcast. In the Zoom Application, there is a little speaker button at the top, and when it is tapped, the meeting would switch from using the Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

1Mii ML301

This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. A physical connection is required to the encoding device and may require an audio adapter and TRRS cable (Headset Buddy). Purchase of 2 devices is needed to broadcast. They cost $34.99 each. In the Zoom Application, there is a little speaker button at the top. When the speaker button is tapped, the meeting switches from using the headphone audio to the phone audio. The phone audio (speaker + mic) might be good for music.

Taotronics

This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. Each device costs $21.99. A physical connection to the device is required and may also require an audio adapter.

=== INTERACTIVE MEETING (BI-DIRECTIONAL) ===
'''Video'''

The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or microphone boom near the podium and directly connected to the building’s audio system. This has been evaluated and will result in a high-quality viewing experience. If local units feel they need additional functionality, the following options are supported:

NEXIGO 2K Zoomable Webcam: Zoom Certified Camera. Remote with 3x Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angles.

NEXIGO 4K Zoomable Webcam: Zoom Certified Camera. Remote with 5X Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation. Provides clear audio capture from most angles.

Audio

Phonum Beyerdynamic

This is a device used for meetings with two-way interactions needed inside the meeting. This device has voice tracking which will help with the external noise. There are similar devices in this space that may be considered as well. Purchase of 1 device is needed to broadcast. The cost is $99.00 each.

Jabra

This is a device used for meeting with two-way interaction needed inside the meeting. This device has voice tracking which will help with the external noise. There are similar devices in this space that may be considered as well. Purchase of 1 device is needed to broadcast. The price is $149.00.

Poly

This is a device used for meetings that require two-way interaction. Purchase of 1 device is needed to broadcast. The price of the device is $120.00.

=== STAKE CENTER BROADCASTS ===
Video

NOTE: If there is a PTZ camera already in place, continue to use the existing camera. In stake centers where a camera is not in place, stakes may request the FM group to install one of the following options:

RL500 - PTZ Camera: This is the new PTZ camera offering available on E-Market: The RL500 - PTZ Camera from Clear-Touch is the current E-Market offering. According to our product tests, this camera performed better than other PTZ cameras available on the market. There is no PTZ camera on the market at this price point that offers the features that the RL500 provides.

NOTE: The current E-Market offering is the RL400 from Clear-Touch at $879 until the end of February. Although the look of the RL400 slightly varies from the RL500, Clear-Touch has agreed to include all software and feature upgrades of the RL500 and apply them to the RL400 before shipping them to us.

Audio

Within the US and Canada, there are four preferred methods of connecting to the A/V distribution system (see [[Audio input|Understanding Audio Connections in Meetinghouses]] article for additional information).

NOTE: The following are Bluetooth audio options if you are not tying into the building video distribution system.

1Mii ML301

This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. A physical connection is required to the encoding device and may require an audio adapter and an TRRS cable. Purchase of 2 devices is needed to broadcast. Devices cost $34.99 each. In the Zoom Application, there is a little speaker button at the top which, when tapped, switches the meeting from using Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

Taotronics

This device provides higher quality audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. Devices cost $21.99 each. A physical connection is required to the device and may require an audio adapter.

Tinysine TSA6017

This is a very inexpensive device that can offer Bluetooth (BT) audio delivery to a mobile device for the event. It works well with voice and speech but struggles with the music portion of the broadcast. Purchase of 1 device is needed to broadcast. Each device costs $18.50. In the Zoom Application, there is a little speaker button at the top which, when tapped, switches the meeting from using the Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

== CAPTURE CARDS ==
Capture cards vary drastically in price depending on quality and features. For our purposes, superior-quality cards can be found for about $150 USD. Due to variation in member-provided computers used to host the Zoom sessions, there is no single card that will work with all devices. However, USB-C-compatible capture cards offer the broadest compatibility. Before purchasing a capture card for local units, ensure one is needed and that USB-C style will be compatible with their device. Meetinghouse-Shared Services recommends Razer Ripsaw.

== FAQ ==

=== Q. What do I do with the old Teradek devices? ===
'''A'''. The Teradek device does not have any sensitive or private Church data stored on it and requires no special handling. Please follow Church and local guidelines for proper disposal or recycling of electronic devices when disposing of these devices.

=== Q. What about units with special needs, such as ASL (American Sign Language) or language units? ===
'''A'''. Special Needs units will have unique requirements which merit the granting of approval. For example, ASL units have already been granted approvals for mounted cameras, regardless of whether the unit meets in a meetinghouse or stake center. STS’s please contact your local FM, and they will work with Steve Poulsen, or Kurt Dallinga in MFD Shared Services to discuss options to meet these needs.

=== Q. Is more than one camera permitted in the chapel? ===
'''A.''' The standard stake center system includes one permanently fixed camera and one input for a portable camera. Additional camera inputs are not approved. When properly set up, these two cameras should be sufficient to produce a stake conference video feed which is simple, yet able to convey the spirit of the meeting to those members attending in other parts of the stake center or other buildings.

=== Q. What is the current guidance about stakes purchasing their own Camera? ===
'''A.''' Source: (MFD Manager)

Currently, when a stake requests an extra camera to be mounted (in addition to the one standard camera), our instruction from MFD is to provide them with the guideline and recommend that it be followed (in the spirit of the PB Vision/Temporal Affairs Guiding Principles of “Simplicity”, etc.). 

If the stake persists and purchases an additional camera and then asks the FM Group to mount the camera, MFD is instructed to do so to ensure it is done properly (safety, etc.), and to inform the RAM about the mounting (not to seek permission to install, but to notify RAM what was requested of us).

=== Q. Who do I talk to about installing a mounted PTZ camera? ===
'''A.''' The decision to permanently mount a camera should involve both the unit and the facilities management group. They should also consider the need for cameras at events held outside the chapel.  Local units who have a desire to obtain PTZ camera should make the request through the proper channels. For reference, the request process is listed below:

The STS talks to the PFR. The PFR then talks to the Stake President for confirmation. Then the PFR discusses this with the FM Manager.

=== Q. Where should the fixed PTZ camera and portable camera jack be installed? ===
''NOTE: Fixed PTZ cameras and portable camera jacks are only installed in stake center buildings''.

'''A'''. When determining the placement of the fixed camera, a suitable location should be found where:

• The camera lens is placed at or near the eye level of an average speaker at the pulpit.

• The camera has a clear view of the seats where the presiding authorities are typically seated.

Users often wish to center the camera in the chapel, placing it just above the folding partition wall header in the rear of the chapel. Unless the header is near eye level, this placement should be avoided. A camera placed above the header is more likely to:

• Present an unnatural viewing angle for remote participants,

• Experience a glare from lights reflecting off surfaces on the rostrum.

The portable camera jack should be placed on the chapel wall opposite from the fixed camera location. It can then be moved anywhere throughout the chapel if the video cable is long enough.

=== Q. Who pays for streaming/broadcasting services? ===
'''A.''' The Church covers the costs of one Zoom license per unit. The facilities management group has funds to provide and maintain audio and video hardware included on the standard plan at the request of the stake or district leaders. All additional broadcasting equipment (e.g., cameras, cables, and adapters) are purchased and maintained by the stake or district leaders using local unit funds.

ICS’s Technology Standards for the Funding of Meetinghouse Technology is quoted below:

3.2 Funding of  Meetinghouse  Technology 

3.2.1 The facilities management group (FMG) within the Meetinghouse Facilities Department (MFD) provides meetinghouse technology equipment as directed by the Office of the Presiding Bishop (PBO) and Area Presidencies. Standard meetinghouse technology equipment is included in new building construction. Maintaining, upgrading, and replacing equipment is the responsibility of the FMG which adheres to MFD and Information and Communications Services (ICS) guidelines and standards. 

3.2.1.1 Equipment which was provided with new building construction or was provided later by the FMG is replaced when the product reaches end of life. 

3.2.1.2 Equipment under warranty should be replaced or repaired according to warranty instructions.  This is managed by the FMG. 

3.2.1.3 MFD has established quantity and quality standards for each type of equipment. Standards vary based on building size, number of units in the building and local adaptation needs.  

3.2.2 Local unit budgets should not be used to purchase meetinghouse technology (see General Handbook: Serving in the Church of Jesus Christ of Latter-day Saints,  34.7.2).  

3.2.3 Local leaders should not seek donations to pay for meetinghouse technology equipment or donations of equipment. If local leaders approve the use of donated equipment, then security, inventory, maintenance, and replacement costs are the responsibility of the local unit.   

3.2.4 Equipment not provided by the FMG is the responsibility of local units to secure, inventory, maintain and replace. 

Reference: Technology Standards

````

=== Q. Where can I go if I have technical issues? ===
'''A'''. For additional help, visit the “[[Virtual Meetings|Virtual Meeting Wiki Page]]” Or contact the Global Service Department.

[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]

Meetinghouse Hardware Guidelines

2022-03-01T18:43:59Z

Michaelvanpeters: Michaelvanpeters moved page Zoom Hardware Guidelines to Meetinghouse Hardware Guidelines

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

MEETINGHOUSE HARDWARE GUIDELINES

== OVERVIEW ==
In August of 2021, the Information and Communication Services department (ICS) sent notice to local units that the current meetinghouse webcast (MHW) system would be decommissioned in January 2022, and completely shut down in July 2022. Units have until July 2022 to transition from Meetinghouse Webcast to Zoom but have been encouraged to make the change as early as possible. These guidelines should help you answer questions about and respond to requests for new and updated technologies related to this change.

== HANDBOOK REFERENCES ==
The Church’s Handbook of Instruction has three sections pertaining to streaming in the meetinghouse. Below are excerpts from each of these sections. Refer to the handbook for a complete reference.

29.2.1.15

“In some cases, the bishop may authorize streaming sacrament meeting for those who cannot attend. For information, see 29.7.”

29.7 p15

“For the benefit of these members and others, the bishop may, as an exception, authorize a livestream of sacrament meetings and of funerals and weddings held in the meetinghouse. Streams allow others to see and hear a meeting remotely but not participate directly.”

38.2.3 p4

“The bishop may authorize the streaming of baby blessings, baptisms, confirmations, and Aaronic Priesthood ordinations. The stake president may authorize the streaming of Melchizedek Priesthood ordinations and the setting apart of missionaries.”

== DESIGN PRINCIPALS ==
The following design considerations have been derived from the above excerpts and sections of the handbook:

# For streams that originate in chapels and are broadcast to remote locations, buildings shouldn't be modified.

# There may be an occasional need for remote presentations at stake conferences. For most systems, no modification to the building or its existing systems is necessary to accommodate such needs.

# Policies affecting streaming of stake conference meetings have not changed. Updates which are required for the Zoom platform to replace Webcast can be made.

=== Design Recommendations ===
Area leadership may allow stakes and districts to use member-owned technology to avoid purchasing laptops, high-end cameras, and other expensive technology. For events, including sacrament meetings, a member’s mobile device can originate the broadcast. The Zoom & YouTube Live platforms support a mobile phone as the video source of the event.

# Local units approved to use technology for virtual meetings should ensure selected technology and virtual meetings are:

# Not a distraction.

# Easy for remote participants to join.

# Flexible and adaptable as needs, policies, conditions, and technology evolve.

# Not inclusive of the administration of the sacrament.

# Deleted within one day after the meeting (if recorded).

# Counsel with your ecclesiastical leader to determine the following:

* Unit needs
* Preferred technology
* Budget

(Choose hardware devices that meet the needs of your area and budget)

== STREAMING IN MEETINGHOUSE CHAPELS (NON-STAKE CENTERS) ==
Meetinghouse buildings should not be modified, and new equipment should not be installed in meetinghouses to enable streaming of sacrament and other meetings. Instead, local units should use portable, temporary devices, such as standalone webcams, phones or laptops with cameras, and a zoom license. See “Camera & Audio Recommendations” for a partial list of options.

Zoom licenses can be requested by stake technology specialists at meet.churchofjesuschrist.org. One license per unit is available (A stake and ward are separate units). License fees are automatically paid by church headquarters.

== STREAMING IN STAKE CENTER CHAPELS ==
Units attending stake centers have 2 options for broadcasting via zoom. First, they may use the same types of portable systems outlined above for meetinghouse units. Alternatively, with the approval of the stake presidency, they may use the integrated video system included in stake centers which is primarily intended for distribution of meetings within the stake center facility (see “Camera & Audio Recommendations” for a partial list of options).

Regardless of which option is chosen, some modifications to the integrated video system should be made to accommodate streaming of stake conference broadcasts via zoom.

=== USING INTEGRATED VIDEO SYSTEM ===
Stake centers in North America are equipped with video distribution systems. These systems allow stakes to distribute audio and video from the chapel to other areas of the building and stream to other buildings. They are primarily used for stake conferences and other stake-level events. These systems are currently equipped with a Teradek device. Following the transition from MHW to Zoom, the Teradek will become obsolete as it is not compatible with Zoom.

To stream video content from the video system, both a computer and capture card will be required. The computer should be provided on an as-needed basis by the local unit or a member of the unit. It can be any type or brand which can run a Zoom session. The capture card can be any of several “cards” which are compatible with the computer being used. See “Capture Cards” for a partial list of options. The card is permanently installed in the video system.

FM Groups may provide one capture card per stake center, as a replacement for the existing Teradek device.

To install the capture card, remove the current Teradek, and attach the capture card in its place. When needed, members may connect their laptop or similar device to the capture card. Zoom will then show the capture card as a video source that they may select.

== ZOOM IN CLASSROOMS ==
Local units may opt to use Zoom or similar technologies to enable members to remotely participate in other meetings. Units should utilize portable solutions to meet these requests (see “Camera & Audio Recommendations” for a partial list of options).

=== PRIESTHOOD, RELIEF SOCIETY, AND CHILDREN’S MEETING ROOMS ===
Many Priesthood, Relief Society, and Children’s meeting rooms have existing sound reinforcement systems. Members may connect the audio output from laptops and other devices running Zoom to one of the sound system inputs. These systems may include XLR (Microphone) and or 3.5mm (headphone jack)-style inputs.

If the system includes a 3.5mm Input, members can connect a 3.5mm cable between the laptop and the sound system. If the system includes an XLR input, members will need to retrieve the crab box or similar device from the library. The 3.5mm device is connected to the crab box; the XLR output is connected from the crab box to the sound system.

As requested by local units, FM groups may replace one XLR jack with a combination XLR/3.5mm Input jack to simplify these types of connections. These rooms do not include a way to input the classroom sound into the Zoom session. Modifications to enable this functionality are not authorized.

== CAMERA & AUDIO RECOMMENDATIONS ==

=== SACRAMENT MEETING BROADCASTS ===

==== Video ====
The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or a microphone boom near the podium directly connected to the building’s audio system. This has been evaluated and will result in a high-quality viewing experience. If local units feel they need additional functionality, the following options are supported:

NEXIGO 2K Zoomable Webcam: Zoom Certified Camera. Remote with 3x Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angle.

NEXIGO 4K Zoomable Webcam: Zoom Certified Camera. Remote with 5X Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angle.

TONGVEO USB Video Conference Camera: PTZ camera w/ 10X Optical Zoom, USB 2.0 Plug & Play with Multiple Application compatibility including the Zoom platform.

NexiGo N990 4K PTZ Zoomable Webcam: Zoom certified camera. Remote with 5X Digital Zoom. Built-in dual stereo mics with noise cancellation. Provides clear audio capture from most angles.

Lumens VC-B30U: This device is a bit more expensive but will provide better image quality and Zoom capabilities (15x optical Zoom) in the broadcast. Zoom certified camera.

Click here for additional recommended Zoom Certified cameras.

==== Audio ====
See Understanding Audio Connections in Meetinghouses article for additional information.

Tinysine TSA6017

This is a very inexpensive device that can offer Bluetooth (BT) audio delivery to a mobile device for the event. It works well with voice and speech but struggles with the music portion of the broadcast. Purchase of 1 device is $18.50 and is needed to broadcast. In the Zoom Application, there is a little speaker button at the top, and when it is tapped, the meeting would switch from using the Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

1Mii ML301

This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. A physical connection is required to the encoding device and may require an audio adapter and TRRS cable (Headset Buddy). Purchase of 2 devices is needed to broadcast. They cost $34.99 each. In the Zoom Application, there is a little speaker button at the top. When the speaker button is tapped, the meeting switches from using the headphone audio to the phone audio. The phone audio (speaker + mic) might be good for music.

Taotronics

This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. Each device costs $21.99. A physical connection to the device is required and may also require an audio adapter.

=== INTERACTIVE MEETING (BI-DIRECTIONAL) ===
'''Video'''

The recommended setup using the Zoom platform is a mobile phone mounted on a tripod or microphone boom near the podium and directly connected to the building’s audio system. This has been evaluated and will result in a high-quality viewing experience. If local units feel they need additional functionality, the following options are supported:

NEXIGO 2K Zoomable Webcam: Zoom Certified Camera. Remote with 3x Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation provides clear audio capture from most angles.

NEXIGO 4K Zoomable Webcam: Zoom Certified Camera. Remote with 5X Digital Zoom, USB Type A or C & Privacy Cover, Built-in dual stereo mics with noise cancellation. Provides clear audio capture from most angles.

Audio

Phonum Beyerdynamic

This is a device used for meetings with two-way interactions needed inside the meeting. This device has voice tracking which will help with the external noise. There are similar devices in this space that may be considered as well. Purchase of 1 device is needed to broadcast. The cost is $99.00 each.

Jabra

This is a device used for meeting with two-way interaction needed inside the meeting. This device has voice tracking which will help with the external noise. There are similar devices in this space that may be considered as well. Purchase of 1 device is needed to broadcast. The price is $149.00.

Poly

This is a device used for meetings that require two-way interaction. Purchase of 1 device is needed to broadcast. The price of the device is $120.00.

=== STAKE CENTER BROADCASTS ===
Video

NOTE: If there is a PTZ camera already in place, continue to use the existing camera. In stake centers where a camera is not in place, stakes may request the FM group to install one of the following options:

RL500 - PTZ Camera: This is the new PTZ camera offering available on E-Market: The RL500 - PTZ Camera from Clear-Touch is the current E-Market offering. According to our product tests, this camera performed better than other PTZ cameras available on the market. There is no PTZ camera on the market at this price point that offers the features that the RL500 provides.

NOTE: The current E-Market offering is the RL400 from Clear-Touch at $879 until the end of February. Although the look of the RL400 slightly varies from the RL500, Clear-Touch has agreed to include all software and feature upgrades of the RL500 and apply them to the RL400 before shipping them to us.

Audio

Within the US and Canada, there are four preferred methods of connecting to the A/V distribution system (see [[Audio input|Understanding Audio Connections in Meetinghouses]] article for additional information).

NOTE: The following are Bluetooth audio options if you are not tying into the building video distribution system.

1Mii ML301

This device is a bit more expensive but will provide better audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. A physical connection is required to the encoding device and may require an audio adapter and an TRRS cable. Purchase of 2 devices is needed to broadcast. Devices cost $34.99 each. In the Zoom Application, there is a little speaker button at the top which, when tapped, switches the meeting from using Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

Taotronics

This device provides higher quality audio for both speech and music in the broadcast. This device has an RX/TX setting and will require 2 devices for a broadcast. Devices cost $21.99 each. A physical connection is required to the device and may require an audio adapter.

Tinysine TSA6017

This is a very inexpensive device that can offer Bluetooth (BT) audio delivery to a mobile device for the event. It works well with voice and speech but struggles with the music portion of the broadcast. Purchase of 1 device is needed to broadcast. Each device costs $18.50. In the Zoom Application, there is a little speaker button at the top which, when tapped, switches the meeting from using the Bluetooth audio to the phone audio. The phone audio (speaker + mic) might be good for music.

== CAPTURE CARDS ==
Capture cards vary drastically in price depending on quality and features. For our purposes, superior-quality cards can be found for about $150 USD. Due to variation in member-provided computers used to host the Zoom sessions, there is no single card that will work with all devices. However, USB-C-compatible capture cards offer the broadest compatibility. Before purchasing a capture card for local units, ensure one is needed and that USB-C style will be compatible with their device. Meetinghouse-Shared Services recommends Razer Ripsaw.

== FAQ ==

=== Q. What do I do with the old Teradek devices? ===
'''A'''. The Teradek device does not have any sensitive or private Church data stored on it and requires no special handling. Please follow Church and local guidelines for proper disposal or recycling of electronic devices when disposing of these devices.

=== Q. What about units with special needs, such as ASL (American Sign Language) or language units? ===
'''A'''. Special Needs units will have unique requirements which merit the granting of approval. For example, ASL units have already been granted approvals for mounted cameras, regardless of whether the unit meets in a meetinghouse or stake center. STS’s please contact your local FM, and they will work with Steve Poulsen, or Kurt Dallinga in MFD Shared Services to discuss options to meet these needs.

=== Q. Is more than one camera permitted in the chapel? ===
'''A.''' The standard stake center system includes one permanently fixed camera and one input for a portable camera. Additional camera inputs are not approved. When properly set up, these two cameras should be sufficient to produce a stake conference video feed which is simple, yet able to convey the spirit of the meeting to those members attending in other parts of the stake center or other buildings.

=== Q. What is the current guidance about stakes purchasing their own Camera? ===
'''A.''' Source: (MFD Manager)

Currently, when a stake requests an extra camera to be mounted (in addition to the one standard camera), our instruction from MFD is to provide them with the guideline and recommend that it be followed (in the spirit of the PB Vision/Temporal Affairs Guiding Principles of “Simplicity”, etc.). 

If the stake persists and purchases an additional camera and then asks the FM Group to mount the camera, MFD is instructed to do so to ensure it is done properly (safety, etc.), and to inform the RAM about the mounting (not to seek permission to install, but to notify RAM what was requested of us).

=== Q. Who do I talk to about installing a mounted PTZ camera? ===
'''A.''' The decision to permanently mount a camera should involve both the unit and the facilities management group. They should also consider the need for cameras at events held outside the chapel.  Local units who have a desire to obtain PTZ camera should make the request through the proper channels. For reference, the request process is listed below:

The STS talks to the PFR. The PFR then talks to the Stake President for confirmation. Then the PFR discusses this with the FM Manager.

=== Q. Where should the fixed PTZ camera and portable camera jack be installed? ===
''NOTE: Fixed PTZ cameras and portable camera jacks are only installed in stake center buildings''.

'''A'''. When determining the placement of the fixed camera, a suitable location should be found where:

• The camera lens is placed at or near the eye level of an average speaker at the pulpit.

• The camera has a clear view of the seats where the presiding authorities are typically seated.

Users often wish to center the camera in the chapel, placing it just above the folding partition wall header in the rear of the chapel. Unless the header is near eye level, this placement should be avoided. A camera placed above the header is more likely to:

• Present an unnatural viewing angle for remote participants,

• Experience a glare from lights reflecting off surfaces on the rostrum.

The portable camera jack should be placed on the chapel wall opposite from the fixed camera location. It can then be moved anywhere throughout the chapel if the video cable is long enough.

=== Q. Who pays for streaming/broadcasting services? ===
'''A.''' The Church covers the costs of one Zoom license per unit. The facilities management group has funds to provide and maintain audio and video hardware included on the standard plan at the request of the stake or district leaders. All additional broadcasting equipment (e.g., cameras, cables, and adapters) are purchased and maintained by the stake or district leaders using local unit funds.

ICS’s Technology Standards for the Funding of Meetinghouse Technology is quoted below:

3.2 Funding of  Meetinghouse  Technology 

3.2.1 The facilities management group (FMG) within the Meetinghouse Facilities Department (MFD) provides meetinghouse technology equipment as directed by the Office of the Presiding Bishop (PBO) and Area Presidencies. Standard meetinghouse technology equipment is included in new building construction. Maintaining, upgrading, and replacing equipment is the responsibility of the FMG which adheres to MFD and Information and Communications Services (ICS) guidelines and standards. 

3.2.1.1 Equipment which was provided with new building construction or was provided later by the FMG is replaced when the product reaches end of life. 

3.2.1.2 Equipment under warranty should be replaced or repaired according to warranty instructions.  This is managed by the FMG. 

3.2.1.3 MFD has established quantity and quality standards for each type of equipment. Standards vary based on building size, number of units in the building and local adaptation needs.  

3.2.2 Local unit budgets should not be used to purchase meetinghouse technology (see General Handbook: Serving in the Church of Jesus Christ of Latter-day Saints,  34.7.2).  

3.2.3 Local leaders should not seek donations to pay for meetinghouse technology equipment or donations of equipment. If local leaders approve the use of donated equipment, then security, inventory, maintenance, and replacement costs are the responsibility of the local unit.   

3.2.4 Equipment not provided by the FMG is the responsibility of local units to secure, inventory, maintain and replace. 

Reference: Technology Standards

````

=== Q. Where can I go if I have technical issues? ===
'''A'''. For additional help, visit the “[[Virtual Meetings|Virtual Meeting Wiki Page]]” Or contact the Global Service Department.

[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

Meetinghouse Hardware Guidelines

2022-03-01T18:40:26Z

Michaelvanpeters:

Zoom Webinar Use for Stake Conference

2022-02-28T16:54:17Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

= How to host a Stake Conference using a Zoom Webinar =
Stake conferences, multi-stake devotionals and other large non-interactive meetings can be held effectively using Zoom’s webinar feature. This article discusses how to setup and conduct a Stake Conference (or other large W

=== Terms ===
:Webinar – a one way broadcast with one or more speakers (panelists) and many viewers (attendees)
:Webinar host – the person who is controlling the meeting
:Panelist – someone whose video and audio can be seen and heard during a webinar. This can be controlled by them as they mute and unmute their video and audio or controlled remotely by the host through spotlighting.
:Attendee – someone who is viewing the webinar at home. They can interact with chat or raise their hand to ask a question. If they raise their hand the host can ignore them, turn on their audio, or make them a panelist, which would also show their video.
:Spotlight – the host can select which video feeds show up on attendees’ screens by spotlighting those video feeds. One or more can be on screen at the same time. All panelists’ mics are inserted into the meeting unless muted, regardless of whose video is showing.

===Scheduling a stake conference Webinar===

# Hit Host a meeting, Webinars, and Schedule a Webinar on the main Zoom portal.
#* [[File:Zoom Host.png|755x755px]]
# Set panelist videos to be on. This can’t be changed while the meeting is running.
#* [[File:Zoom Video.png|755x755px]]
#Add the email addresses of the panelists (this can be done later) and hit the blue Schedule button.
#*[[File:Webinar Options.png|755x755px]]
#If you are going to use a Custom Live Streaming Service for overflow you can set it up now – it will be at the bottom of your screen after hitting schedule. If you are using Facebook or YouTube, you will set this up after your event starts (instructions at the bottom of this document.)[[File:Zoom More options.png|755x755px]]

=== Setting up devices to be used as content sources (cameras, PowerPoint, overlays, etc.)===

#Set up one device in your stake center which will be connected to the overhead projector. This device needs to be able to join a Zoom Webinar, but it will join as an attendee and not as a panelist. It will always show what the remote viewers will see. This is how the people in the stake center will see a remote speaker, any pre-recorded music video, and any slides that might be shown. For my event, we use an iPad connected to the projector via HDMI and plugged into power to keep it from dying mid-event.
#*Here is a picture of an iPad driving the overhead in my building.[[File:Ipad connect to projector.png|504x504px]]
#Set up a device in your stake center which will be your main camera. This can be a phone mounted 5-6 feet in front of the podium with its rear-facing camera pointed at the podium and positioned at about eye level for the average speaker. It can also be a PC with a webcam or a PC with a mounted PTZ camera connected to it via a video converter. This device should join the Webinar as a panelist. The meeting host can promote this device to be a panelist after it joins, if needed (the device will display a prompt screen which will need to be acknowledged prior to becoming a panelist.) This device will not need much interaction, if any, during the meeting, but you should probably have an assistant STS sitting where they can see the device’s screen and deal with any unexpected prompts that might show up.
#* The picture below shows my center camera which captures the speaker at the podium during talks. It is positioned behind the first row of seats. I’ve also included a picture of the phone holder we attach to the boom mic stands that were already in our building. This seems to take up less visual space than a tripod and can easily fit between rows.[[File:Hardware Setup options.png|755x755px]]
#Set up one device that has its output connected to the building audio input and its mic connected to the building’s audio output. This can be device mentioned in the previous step or a device dedicated to the purpose. An easy option is to wirelessly connect via Bluetooth audio device, if you are using one normally for sacrament meeting broadcasts. The only difference from your sacrament meeting broadcasts is that the Bluetooth audio device “line out” needs to be connected to your building’s audio input.
#*Below is an image of the TinySine connected in a Stake Center building. The red wire connects the building’s audio output to the TinySine’s input and the black wire goes to a RCA jack that connect the TinySine’s output to the building’s input. The white wire and white box provide USB power.
#*[[File:TinySine.png|304x304px]]
#Set up any additional cameras in the stake center. It may be nice to have at least one broader view – perhaps near the back of the chapel, toward the side. These devices will also need to be set as panelists. If you would like to use one or more existing mounted cameras, this can be done by joining the webinar as a panelist on the PC which has the camera views. In our case, one PC is connected to a video switcher with multiple cameras – this PC connects to the webinar as a panelist.
#Set up the remote PC or PCs which will be injecting slides or pre-recorded music. These should also be set to be panelists. If a speaker in the stake center would like to advance their own slides using their own device, their own device should be joined to the zoom meeting as a panelist, but their audio and mic should both be muted. For the remote PCs injecting pre-recorded music (assuming the music is both video and audio) hit share screen and be sure to select the options to optimize for video and music. The music to be shared can be paused until the meeting is ready for it.

=Run the meeting=

#During the meeting the meeting host determines which video is playing by selecting “spotlight for everyone” or “replace spotlight” on the video of the panelist to be shown. All other panelists will be hidden from the attendee views. If two speakers are to be shown at the same time, the host can spotlight both of them.
# When pre-recorded music is to be played, the host asks the person running the remote PC to unmute their audio by selecting that option next to that panelist (3 dot menu, ask to unmute). Once the audio has been unmuted that person shares their screen (the host will give them permission to do so.) At the end of the music the panelist re-mutes their audio, stops sharing, and the host switches the video back to the camera they would like attendees to see.
#When a slide deck is to be shown, the host spotlights the PC showing the slides.

=Tips=

#Most panelist mics should be muted during the meeting. Even when their video isn’t spotlighted, their mic, if on, will still be heard by the attendees. The host can mute a panelist’s audio if there is too much noise, but the host cannot unmute. The panelist must do that.
# You might consider having an out-of-band chat preconfigured with everyone who is participating or running a camera.
#The host of the meeting doesn’t need to be in the building. In fact, to conserve bandwidth, it might be best for the host to be at their home.
# Have a cohost for redundancy.
# The device which is connected to building audio doesn’t ever need to mute its mic unless there is too much noise in the stake center when a panelist not in the stake center is presenting. If that is the case, someone will need to be near that device to unmute it when audio switches back to the stake center. For example, the mic might be muted while a remote panelist speaks but then unmuted when the meeting shifts back to the stake center.
#If you are injecting remote music, such organ or piano music, that you would like the congregation in the stake center to sing along with, you need to mute the stake center’s mic – otherwise the attendees will hear the injected music and congregation out of sync. By muting the stake center mic, the attendees will just hear the injected music. While the host can mute any panelist, including the one representing building audio, the host cannot unmute them, so if this device will be muted during the event be sure someone is manning it in order to unmute it.
#Pay attention to device power. Be sure you understand how long your devices can run without power and provide a power cord for anything that is going to be cutting it close.

=Supporting more than 500 attendees=
The Zoom license provided by the Church supports up to 500 attendees within a single webinar. As a stake conference is likely to include more than 500 attendees you can accomplish this in two ways. Here is how you do it using the built-in Livestreaming capabilities.

Start your webinar as the host (I haven’t found a way to do this ahead of time – luckily it is easy).

* Hit the “More” three dots at the bottom of your zoom window:

[[File:Zoom video options as host.png|755x755px]]

* Select “Live on YouTube”
* A browser window will pop up and you may have to authenticate to YouTube with the account you want to Livestream with (unless you had previously logged in). Upon logging in you will be presented a screen similar to this:
* Hit “Go Live!”.

Now, every attendee beyond the 500<sup>th</sup> will automatically be sent to this Livestream when they attempt to join the Webinar. If your stake uses a YouTube channel to post other content and you use that channel’s account when logging in, members of your stake can go to that channel directly instead of going to your Zoom webinar page first. This is also a good option for viewing the meeting on a smart TV or other device that doesn’t have the zoom app but easily streams YouTube.

[https://support.zoom.us/hc/en-us/articles/360028478292-Live-streaming-meetings-webinars-on-YouTube Click here for more information about Live streaming from Zoom on YouTube.]
=Inviting Panelists=
It is pretty easy to promote an attendee to a panelist during a meeting, but if you know ahead of time who the panelist is and their email, you can make their joining process easier and the host doesn’t have to watch for them to join. You do this by editing the webinar and going to the bottom of the form – in the invitations section hit Edit on the far right.Then just enter their name and email. They will be sent a link only for them, which will make their joining the webinar a one-click experience and they will come in as a panelist with no interaction from the host.
=Managing the spotlight =
The spotlight can be used to shift which video is showing for the attendees. It is usually best to keep on video on the screen at a time. The first time you spotlight a video the option, under the three-dot menu, is “spotlight for everyone”. After that, to change who has the spotlight, hit the three-dot menu in the upper right of the video you want to spotlight and then select “replace spotlight.” Both menus are shown below.

However, if you want the video being sent to attendees to show two or more panelists do the following:

# Start by clearing existing spotlights. This can be found in view menu in the upper right.
#Select “Remove All Spotlights”
#Then, select the three dot menu of the first video you want to spotlight and hit “spotlight for everyone”
#Select the 3 dot menu for all remaining videos you want to spotlight and hit “Add Spotlight.”
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

User:Michaelvanpeters

2022-02-25T17:31:28Z

Michaelvanpeters:

== My test page ==
{{User page usage}}
<div style="text-align: center;">
[[File:MHTech.png|link=https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/]]
</div>

The content of this wiki is to provide additional information about technology that is used in the meetinghouse. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to MHTech at: [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/ https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology/] <div class="mw-category"><div class="multi-column"><div class="no-column-break">
===[[My Calling as a Technology Specialist|My Calling]]===
</div><div class="no-column-break">
===[[Virtual Meetings]]===
</div><div class="no-column-break">
===[[Audio Video Distribution|AV Distribution]]===
</div><div class="no-column-break">
===[[Broadcasts]]===
</div><div class="no-column-break">
===[[Meetinghouse Computers|Computers]]===
</div><div class="no-column-break">
===[[Networking]]===
</div><div class="no-column-break">
===[[Other Products]]===
</div><div class="no-column-break">
===[[Satellites]]===
</div></div></div>__FORCETOC__

Meetinghouse Hardware Guidelines

2022-02-23T18:49:24Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

There are many different hardware options which can be used with Zoom meetings and webinars. When considering hardware options, ensure the device used to host the meeting meets the Zoom hardware [https://support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux system requirements].

Under the direction of area and stake leadership, members may be allowed to volunteer the use of personal technology to avoid purchasing laptops, high-end cameras, and other expensive technology.

If member-owned technology is not available or the use of Church-provided hardware is preferred, local units in coordination with local Facilities Management Groups should purchase locally available hardware which is easy to use and affordable.

For most meetings, including sacrament, a mobile device can originate the broadcast. Using a mobile phone mounted on a tripod or microphone boom near the podium and directly connected to the building’s audio system can provide a low-cost, high-quality viewing experience.

Below are some hardware guidelines for basic meetings and conferences.

= Mobile Device Solution =
A mobile device solution can be an affordable option for streaming virtual meetings. Cameras on mobile devices continue to improve, making the video quality excellent on most newer models. Mobile devices that could be used include:

* Cell Phone
* Tablet
* iPod Touch (or similar)

= Laptop/Desktop Solution =
A laptop/desktop solution can be a good option as well for streaming virtual meetings. In most cases, this type of solution will require an external camera such as a simple USB camera or a higher-end PTZ camera. Depending on the available device connections, cable adaptors may be necessary to connect the camera to the laptop/desktop.

Meetinghouses with a Teradek or similar encoder with audio and video coming into the Teradek with HDMI will need an HDMI to USB capture card to deliver the signal into the laptop/desktop.

= Audio =
Audio typically is one of the most challenging issues related to streaming virtual meetings such as sacrament and stake conference. Generally audio is best when connected properly to the chapel audio. [[Audio input|Information for connecting chapel audio can be found here]].

= Receiving Solutions =
Viewers generally access a broadcast through a mobile device or through a computer. Using the zoom app and the web portal they can view and listen to the broadcast through these devices.

Another option for users to access your zoom meetings and webinars is through telephones. Zoom provides a way for viewers to call into the meeting or webinar through a telephone number. [https://support.zoom.us/hc/en-us/articles/215406323-Starting-a-Telephone-only-Meeting-with-Zoom-Rooms Click here for instruction from Zoom to include the telephone audio option into your meetings.]

'''Note:''' Toll free calling is not available through the Church Zoom Account.
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

Zoom Webinar Use for Stake Conference

2022-02-23T18:34:23Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

= How to host a Stake Conference using a Zoom Webinar =
Stake conferences, multi-stake devotionals and other large non-interactive meetings can be held effectively using Zoom’s webinar feature. This article discusses how to setup and conduct a Stake Conference (or other large W

=== Terms ===
:Webinar – a one way broadcast with one or more speakers (panelists) and many viewers (attendees)
:Webinar host – the person who is controlling the meeting
:Panelist – someone whose video and audio can be seen and heard during a webinar. This can be controlled by them as they mute and unmute their video and audio or controlled remotely by the host through spotlighting.
:Attendee – someone who is viewing the webinar at home. They can interact with chat or raise their hand to ask a question. If they raise their hand the host can ignore them, turn on their audio, or make them a panelist, which would also show their video.
:Spotlight – the host can select which video feeds show up on attendees’ screens by spotlighting those video feeds. One or more can be on screen at the same time. All panelists’ mics are inserted into the meeting unless muted, regardless of whose video is showing.

===Scheduling a stake conference Webinar===

# Hit Host a meeting, Webinars, and Schedule a Webinar on the main Zoom portal.[[File:Zoom Host.png|755x755px]]
# Set panelist videos to be on. This can’t be changed while the meeting is running.[[File:Zoom Video.png|755x755px]]
#Add the email addresses of the panelists (this can be done later) and hit the blue Schedule button.[[File:Webinar Options.png|755x755px]]
#If you are going to use a Custom Live Streaming Service for overflow you can set it up now – it will be at the bottom of your screen after hitting schedule. If you are using Facebook or YouTube, you will set this up after your event starts (instructions at the bottom of this document.)[[File:Zoom More options.png|755x755px]]

=== Setting up devices to be used as content sources (cameras, PowerPoint, overlays, etc.)===

#Set up one device in your stake center which will be connected to the overhead projector. This device needs to be able to join a Zoom Webinar, but it will join as an attendee and not as a panelist. It will always show what the remote viewers will see. This is how the people in the stake center will see a remote speaker, any pre-recorded music video, and any slides that might be shown. For my event, we use an iPad connected to the projector via HDMI and plugged into power to keep it from dying mid-event.
#*Here is a picture of an iPad driving the overhead in my building.[[File:Ipad connect to projector.png|504x504px]]
#Set up a device in your stake center which will be your main camera. This can be a phone mounted 5-6 feet in front of the podium with its rear-facing camera pointed at the podium and positioned at about eye level for the average speaker. It can also be a PC with a webcam or a PC with a mounted PTZ camera connected to it via a video converter. This device should join the Webinar as a panelist. The meeting host can promote this device to be a panelist after it joins, if needed (the device will display a prompt screen which will need to be acknowledged prior to becoming a panelist.) This device will not need much interaction, if any, during the meeting, but you should probably have an assistant STS sitting where they can see the device’s screen and deal with any unexpected prompts that might show up.
#* The picture below shows my center camera which captures the speaker at the podium during talks. It is positioned behind the first row of seats. I’ve also included a picture of the phone holder we attach to the boom mic stands that were already in our building. This seems to take up less visual space than a tripod and can easily fit between rows.[[File:Hardware Setup options.png|755x755px]]
#Set up one device that has its output connected to the building audio input and its mic connected to the building’s audio output. This can be device mentioned in the previous step or a device dedicated to the purpose. An easy option is to wirelessly connect via Bluetooth audio device, if you are using one normally for sacrament meeting broadcasts. The only difference from your sacrament meeting broadcasts is that the Bluetooth audio device “line out” needs to be connected to your building’s audio input.
#*Below is an image of the TinySine connected in a Stake Center building. The red wire connects the building’s audio output to the TinySine’s input and the black wire goes to a RCA jack that connect the TinySine’s output to the building’s input. The white wire and white box provide USB power.
#*[[File:TinySine.png|304x304px]]
#Set up any additional cameras in the stake center. It may be nice to have at least one broader view – perhaps near the back of the chapel, toward the side. These devices will also need to be set as panelists. If you would like to use one or more existing mounted cameras, this can be done by joining the webinar as a panelist on the PC which has the camera views. In our case, one PC is connected to a video switcher with multiple cameras – this PC connects to the webinar as a panelist.
#Set up the remote PC or PCs which will be injecting slides or pre-recorded music. These should also be set to be panelists. If a speaker in the stake center would like to advance their own slides using their own device, their own device should be joined to the zoom meeting as a panelist, but their audio and mic should both be muted. For the remote PCs injecting pre-recorded music (assuming the music is both video and audio) hit share screen and be sure to select the options to optimize for video and music. The music to be shared can be paused until the meeting is ready for it.

=Run the meeting=

#During the meeting the meeting host determines which video is playing by selecting “spotlight for everyone” or “replace spotlight” on the video of the panelist to be shown. All other panelists will be hidden from the attendee views. If two speakers are to be shown at the same time, the host can spotlight both of them.
# When pre-recorded music is to be played, the host asks the person running the remote PC to unmute their audio by selecting that option next to that panelist (3 dot menu, ask to unmute). Once the audio has been unmuted that person shares their screen (the host will give them permission to do so.) At the end of the music the panelist re-mutes their audio, stops sharing, and the host switches the video back to the camera they would like attendees to see.
#When a slide deck is to be shown, the host spotlights the PC showing the slides.

=Tips=

#Most panelist mics should be muted during the meeting. Even when their video isn’t spotlighted, their mic, if on, will still be heard by the attendees. The host can mute a panelist’s audio if there is too much noise, but the host cannot unmute. The panelist must do that.
# You might consider having an out-of-band chat preconfigured with everyone who is participating or running a camera.
#The host of the meeting doesn’t need to be in the building. In fact, to conserve bandwidth, it might be best for the host to be at their home.
# Have a cohost for redundancy.
# The device which is connected to building audio doesn’t ever need to mute its mic unless there is too much noise in the stake center when a panelist not in the stake center is presenting. If that is the case, someone will need to be near that device to unmute it when audio switches back to the stake center. For example, the mic might be muted while a remote panelist speaks but then unmuted when the meeting shifts back to the stake center.
#If you are injecting remote music, such organ or piano music, that you would like the congregation in the stake center to sing along with, you need to mute the stake center’s mic – otherwise the attendees will hear the injected music and congregation out of sync. By muting the stake center mic, the attendees will just hear the injected music. While the host can mute any panelist, including the one representing building audio, the host cannot unmute them, so if this device will be muted during the event be sure someone is manning it in order to unmute it.
#Pay attention to device power. Be sure you understand how long your devices can run without power and provide a power cord for anything that is going to be cutting it close.

=Supporting more than 500 attendees=
The Zoom license provided by the Church supports up to 500 attendees within a single webinar. As a stake conference is likely to include more than 500 attendees you can accomplish this in two ways. Here is how you do it using the built-in Livestreaming capabilities.

Start your webinar as the host (I haven’t found a way to do this ahead of time – luckily it is easy).

* Hit the “More” three dots at the bottom of your zoom window:

[[File:Zoom video options as host.png|755x755px]]

* Select “Live on YouTube”
* A browser window will pop up and you may have to authenticate to YouTube with the account you want to Livestream with (unless you had previously logged in). Upon logging in you will be presented a screen similar to this:
* Hit “Go Live!”.

Now, every attendee beyond the 500<sup>th</sup> will automatically be sent to this Livestream when they attempt to join the Webinar. If your stake uses a YouTube channel to post other content and you use that channel’s account when logging in, members of your stake can go to that channel directly instead of going to your Zoom webinar page first. This is also a good option for viewing the meeting on a smart TV or other device that doesn’t have the zoom app but easily streams YouTube.

[https://support.zoom.us/hc/en-us/articles/360028478292-Live-streaming-meetings-webinars-on-YouTube Click here for more information about Live streaming from Zoom on YouTube.]
=Inviting Panelists=
It is pretty easy to promote an attendee to a panelist during a meeting, but if you know ahead of time who the panelist is and their email, you can make their joining process easier and the host doesn’t have to watch for them to join. You do this by editing the webinar and going to the bottom of the form – in the invitations section hit Edit on the far right.Then just enter their name and email. They will be sent a link only for them, which will make their joining the webinar a one-click experience and they will come in as a panelist with no interaction from the host.
=Managing the spotlight =
The spotlight can be used to shift which video is showing for the attendees. It is usually best to keep on video on the screen at a time. The first time you spotlight a video the option, under the three-dot menu, is “spotlight for everyone”. After that, to change who has the spotlight, hit the three-dot menu in the upper right of the video you want to spotlight and then select “replace spotlight.” Both menus are shown below.

However, if you want the video being sent to attendees to show two or more panelists do the following:

# Start by clearing existing spotlights. This can be found in view menu in the upper right.
#Select “Remove All Spotlights”
#Then, select the three dot menu of the first video you want to spotlight and hit “spotlight for everyone”
#Select the 3 dot menu for all remaining videos you want to spotlight and hit “Add Spotlight.”
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

Second-Hour Classes

2022-02-23T18:15:59Z

Michaelvanpeters:

>> [[Meetinghouse Technology]]

= Features to consider when setting up 2nd Hour Meetings =
Zoom is a versatile tool to use for interactive meetings or interviews. This article reviews many features which can be utilized to provide greater security, minimize distractions, and create flexibility for 2nd hour classes such as Sunday School, Priesthood Quorum meetings, Relief Society, Presidency Meetings, Interviews, or other interactive meetings.

When deciding which features to implement into your meetings, please test the features before using them to minimize problems and maximize utility.

=== Zoom Breakout Rooms ===
Zoom breakout rooms can be a great option for local units that hold multiple meetings or classes simultaneously. Although breakout rooms can be used for many different reasons, this document will provide general information and suggestions for using them for second hour classes. It is assumed the

Church-provided paid Zoom account will be used by local units to eliminate meeting time limit concerns.

==== Benefits ====
The benefits of using breakout rooms for second hour classes are:

* Local units can provide a single meeting link for everyone to join as opposed to each instructor sending out separate links.
* Local units can apply meeting settings once to reduce the potential of distracting or inappropriate material being shared across all breakout rooms within that meeting.

* Youth and Sunday school presidencies can ensure classes are being held and move participants to alternate classes if a teacher is unavailable.
* Priesthood and other organization leaders can easily visit any class they need/want each Sunday.

==== Scheduling ====
Zoom offers several ways to schedule a meeting including from the Zoom desktop or mobile app or from the Zoom web portal. [https://support.zoom.us/hc/en-us/articles/201362413-Scheduling-meetings Click here for information on scheduling Zoom meeting].

Things to consider when scheduling:

* '''Recurring Meeting''' – Scheduling a recurring meeting will provide a static viewing URL for remote attendees. Zoom allows a maximum of 50 recurrences of an event. A “No Fixed Time” recurring event can be selected to remove the limit on occurrences.
* '''Waiting Room''' – It is generally recommended the waiting room be disabled when using Zoom for second hour classes.
* '''Audio''' – Allowing “Both” telephone and computer audio will provide members the ability to dial-into Zoom using a telephone. If “Both” is selected, make sure the available dial-in information is provided with the viewing URL. Currently toll-free calling is not supported on the Church Zoom accounts.
* '''Allow Participants to Join Before Start Time''' – It is generally recommended this feature is disabled. See additional comments under “Zoom Account Settings” below.
* '''Breakout Room Pre-Assign''' – Although you can pre-assign participants to breakout rooms during the scheduling process, this is typically not recommended for second hour classes since it would require the host to know all participant’s email addresses and what classes to assign them to during the scheduling process. Breakout rooms are typically set up by the host once the meeting is started. Click here for more information.

==== Event Start ====
[https://support.zoom.us/hc/en-us/articles/201362423-How-do-I-start-or-join-a-scheduled-meeting-as-the-host- Click here for information on starting a scheduled Zoom meeting]. After starting the meeting from the desktop Zoom app, the host will click the breakout room icon located on the Zoom meeting toolbar in order to begin the breakout room setup process. [https://support.zoom.us/hc/en-us/articles/206476313-Managing-Breakout-Rooms Click here for more information on setting up and managing breakout rooms].

''Note: Breakout rooms cannot be set up or managed using a mobile device.''

During the breakout room setup process:

* Select the number of rooms required.
* Select the preferred participant assignment option. For second hour classes “Let participants choose room” is typically preferred.

If “Let participants choose room” is selected, participants will have the ability to see the available breakout rooms and select the one they want to attend. [https://support.zoom.us/hc/en-us/articles/115005769646 Click here for more information].

* Rename the breakout rooms by hovering over the room name.
* “Open All Rooms” to allow participants to access the rooms.

==== Participant Requirements ====
It is important to understand participants joining a meeting with breakout rooms set to “let participants choose room” must connect using the Zoom desktop or mobile app with version 5.3.0 or higher. Those joining by phone, from a web browser, or using an older app version will not be able to self-select a breakout room and will need the host to manually move them to the appropriate breakout room.

=== Additional Considerations ===

==== In-Meeting Security ====
Zoom in-meeting toolbar security icon allows hosts and co-hosts the ability to enable and disable certain functionality to better secure the meeting and minimize disruptions. [https://support.zoom.us/hc/en-us/articles/360041848151-In-meeting-security-options Click here for more information.] Becoming familiar with these security controls is encouraged whether breakout rooms are used or not. Functionality that can be controlled in the security section includes:

'''Lock Meeting''' – Typically not used for second hour classes using breakout rooms. Once a meeting is locked additional participants cannot join.

'''Enable Waiting Room''' - Typically not recommended for second hour classes using breakout rooms.

'''Meeting Chat''' – [https://support.zoom.us/hc/en-us/articles/115004809306-Controlling-and-disabling-in-meeting-chat Click here for additional in-meeting chat configuration options]. It is recommended local units either allow participant chat with the host only or disable it completely to avoid distractions and potential of inappropriate messages being shared.

'''Screen Sharing''' – It is recommended local units limit screen sharing to “Host Only” to eliminate the potential of inappropriate material being shared during the class/meeting.

''Note: If “Host Only” screen sharing is enabled, teachers who want to share lesson content (e.g. images, videos, etc.) will need to be made co-hosts before they go into their breakout room.''

'''Rename Themselves''' – local units may want to consider disabling the ability for participants to rename themselves in order to better know who is in the meeting and ensure names are not changed to something that would distract from the class/meeting.

'''Unmute Themselves''' – It is generally recommended participants have the ability to unmute themselves for second hour classes.

'''Start Video''' - It is generally recommended participants have the ability to start video for second hour classes.

'''Suspend All Participant Activities''' – Used as an emergency measure if a participant joins with the intent of distracting or interrupting the meeting and will not leave. When selected, everyone’s video and audio will be turned off, screen sharing will stop, and the meeting will be blocked. Understand this is an option that is available and use it only if absolutely needed.

==== Zoom Account Settings ====
Making changes in the security section of the meeting will enable/disable the features above for a specific meeting. If desired, these features can be enabled/disabled for all meetings in the Zoom account settings. [https://support.zoom.us/hc/en-us/articles/201363253-Changing-account-settings Click here for more information]. Other functionality to consider in the Zoom account settings includes:

'''Only Authenticated Users Can Join Meetings''' – Restricting meetings to logged-in users may be helpful in keeping out unwanted participant. However, if this is enabled, ensure all those who want to join have a Zoom account and understand they will need to be logged in to it in order to join the meeting. Enabling this does some complex for remote participants when joining the meeting so make sure the impact is clearly understood. [https://support.zoom.us/hc/en-us/articles/360037117472-Authentication-Profiles-for-meetings-and-webinars Click here for more information.]

'''Co-host''' – Enabling co-host will give the meeting host the ability to manually promote participants to co-hosts status during the meeting. It is recommended each breakout room has at least one co-host. Co-hosts have the ability to mute participants and if needed remove participants from a meeting.

'''Non-verbal Feedback & Meeting Reactions''' – Disabling non-verbal feedback may reduce inmeeting disruptions.

'''Hide Participant Profile Pictures in a Meeting''' – It is recommended this is enabled to reduce the potential of distracting or inappropriate images being shown during the meeting.

'''Group HD Video''' - Enabling HD can improve the overall experience for attendees but also requires additional bandwidth. Only enable HD options if local bandwidth can support it.

'''Virtual Background''' – It is recommended virtual backgrounds are disabled to reduce the potential of distracting or inappropriate images being shown during the meeting.

==== Live Transcript ====
Live transcription (automated closed captioning) is available in Zoom for English only. This option can be beneficial to those attendees who are hearing impaired. To turn on live transcript, click “Live Transcript” on the Zoom toolbar after the meeting has started and then select one of the options provided. If captioning is enabled by the host, the font size can be adjusted by clicking the up-arrow on the “Live Transcript” button and selecting “Subtitle Settings” either by the host or participant if joining from the Zoom desktop app. Meeting attendees who do not want closed captioning can disable it in the Zoom desktop or mobile app if desired.

==== Multi Language Meetings ====
Local units needing multiple languages in their sacrament can use Zoom’s language interpretation capabilities. Interpreters must be logged into Zoom and have at least a basic (free) account. [https://support.zoom.us/hc/en-us/articles/360034919791-Language-interpretation-in-meetings-and-webinars Click here for more information].

==== Main Meeting Room ====
The main meeting room all participants join before going to their breakroom can be used to communicate information to members. Consider having the host screen share a PowerPoint slide or other similar image with upcoming activities and/or an uplifting image or quote. Playing a hymn in the background in the main room may also be beneficial in setting the proper tone for the meetings and classes.
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

Zoom FAQ

2022-02-23T16:32:35Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

Zoom is the preferred option for broadcasting local church meetings. The church has made available a free enterprise zoom license to all local units since December of 2020.

The following statement has been sent to all church leadership worldwide: <blockquote>''Over the past year, the Church has adopted virtual meeting technologies which have allowed members to participate in worship and gospel learning from their homes. As part of the Church’s ongoing effort to improve member experiences while carefully managing available resources, we encourage units to start using Zoom Webinars for meetings that are currently using the Church’s webcast system. '''The Church’s webcast system will be discontinued in July 2022.''''' </blockquote>

The following FAQ will answer many of the frequently-asked-questions that Technology Specialists have on how to use Zoom, and how to transition from Webcasting to Zoom. If you continue to have questions, please post your questions on the [https://tech.churchofjesuschrist.org/forum/viewforum.php?f=27 Tech Forum in the Non-Interactive Webcasting section].

== Webcast Transition ==

=== Q. When should I make the transition to Zoom? ===
'''A'''. You should begin moving all webcast events to Zoom as soon as you are able to. Currently the backend cost of operating the webcast portal is significant, and the quicker we can reduce those costs the better. However, in July of 2022 the portal will be taken down, and you should be totally transitioned by then.

=== Q. What is the “Meet portal”? ===
'''A.''' The “Meet portal” refers to http://meet.churchofjesuschrist.org and is the online portal where local leaders can request Zoom licenses.

=== Q. How can I transition to Zoom webinar without substantial cost or effort?   ===
'''A.''' Units currently broadcasting with hardware supported by Zoom such as cell phones (Larix Broadcaster) or laptops (OBS) should be able to transition to Zoom webinar easily without additional cost. Simply make sure the Zoom app is installed on the device and select the correct audio and video source.   

Other units that may be able to transition to Zoom webinar with minimal cost and effort include those with a dedicated encoder like the Teradek or J-Tech. These systems typically have an HDMI cable that delivers chapel audio and video to the encoder. To transition these systems to Zoom webinar, local units will need an HDMI to USB video capture device and laptop as shown below. This setting is primarily for stake centers during stake conferences and activities. In effect this would mean that we would not need the laptops each week but just for the periods stake conferences and activities are held. The laptop would not need to be stored on the premises. We encourage that wards should stick with their current processes until more information is available.
[[File:HDMI to USB.jpg|433x433px]]

HDMI to USB video capture devices can be purchased for under $50.00. If your system does not carry audio in the HDMI, you can purchase an HDMI capture card that has a built-in 3.5mm audio input. The capture card will allow your existing camera infrastructure to be used within Zoom as the camera source.

It is recommended that local units use an existing laptop if available. If not available, units should purchase a low-cost laptop or use a member-provided laptop.

Units using the Mevo all-in-one camera or similar device may setup the device as a [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.mevo.com%2Fhc%2Fen-us%2Farticles%2F360047065631-Mevo-Wired-and-Wireless-Webcam-Mode-Beta-&data=04%7C01%7Cbret%40ChurchofJesusChrist.org%7Cc638a18fb11845fa06af08d97c4f15c3%7C61e6eeb35fd74aaaae3c61e8deb09b79%7C0%7C0%7C637677501372535983%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tmr7hxJHdq1HbK%2BwQqdSJrABHv%2FwUL0wjxXL0zB5K9w%3D&reserved=0 wired webcam.]  

== Church Zoom Account ==

=== Q. How do I request a Church-provided Zoom license? ===
'''A.''' Only individuals who have been called as a technology specialist by their stake, mission, or district Presidents can request Church-provided Zoom licenses. Individuals with these callings can request one license per unit associated with their stake/district/mission in the Meet portal. Individuals assigned one of these callings that cannot access the Zoom licensing page in the portal should contact the GSD or request assistance through the portal feedback button. 

[[Creating Church Zoom Account|Click Here for more information on creating a Church Zoom Account]]

=== Q. What features are included in the Church-provided Zoom license? ===
A. The Zoom license provided by the Church includes several additional functionalities not included in a free Zoom license, such as the following:

* Concurrent meetings
* Zoom webinar
* Up to 500 connections (meetings and webinars)
* Unlimited meeting length
* Account sharing —The Church’s agreement with Zoom allows the user credentials to be shared within the unit, provided that the account is used only for Church purposes.

A local unit Zoom account would enable local units to:

* Multiple Sunday School classes to be held simultaneously using the breakout room feature.
* Relief Society and Elder’s Quorum Meetings to be held simultaneously.
* Bishopric Meetings and Presidency Meetings to be held simultaneously.
* A running stream used by multiple wards throughout the day for Sacrament Meetings.
* One ward can hold a sacrament meeting while other wards using the same building can hold Bishopric Meetings or other leadership meetings.
* Large Webinars for streaming conferences without the zoom interactive meeting interface.

[[Second-Hour Classes|Click Here for more information on use of Zoom Features and Zoom breakout rooms]].

=== Q. How do I tell if I have a Church-provided Zoom license? ===
'''A.''' Sign into the Zoom account and confirm the following:

* Account name under '''Account Profile''' shows “Church of Jesus Christ – local units.”
* '''Profile''' section '''License Type''' shows “Meeting 500 Participants” and “Webinar 500 Participants.”

If the Zoom account does not match the information above, it is not assigned the Church-provided Zoom licensing.

=== Q. What do I do if my Zoom account doesn’t have the Church-provided licensing? ===
'''A'''. If the email is assigned to a unit in the Meet portal and has a status of “Setup Complete,” contact the Global Services Department or request assistance through the Meet portal feedback button.

If the email is assigned to a unit in the Meet portal and has a status of “Setup Not Complete,” check the email address inbox for an account activation/transfer email from Zoom. If the activation email was not received, contact the Global Services Department or request assistance through the Meet portal feedback button.

If the email is not assigned to a local unit in the Meet portal, request a license if the stake/district/mission has any remaining available licenses.

=== Q. Can we get more than one license per unit?  ===
'''A.''' No. Currently, the Church is providing only one Zoom enterprise license per unit. Stakes and wards are considered separate units. They are encouraged to use their church provided Zoom license for meetings that require additional features included and to use free Zoom accounts for other meetings where possible. 

=== Q. Will previously scheduled meetings and webinars be deleted when the Church-provided license is applied to an existing Zoom account?  ===
A. No. Meetings and webinars associated with a Zoom account that is upgraded with the Church Zoom licensing will not be deleted or changed.

=== Q. Can local units get a refund if they already purchased a Zoom license? ===
'''A.''' Yes. If a local unit purchased a Zoom license before Church-provided licenses were available, Zoom can refund the unused balance if the license was not being paid for on a month-to-month basis.

Local units that have already purchased an account directly from Zoom can either keep it or transfer it to a Church account. To transfer the account to the Church provided Zoom accounts, follow the steps outline in the [[Transferring Zoom Account to Church Zoom Account]] article.

If you follow the account registration process in meet.churchofjesuschrist.org and complete the activation email sent by Zoom, but still have a basic account, submit feedback through the [https://research.churchofjesuschrist.org/jfe/form/SV_5bYzR8hzY8R1gkl feedback button] in the [https://meet.churchofjesuschrist.org/ meet.churchofjesuschrist.org portal.]

=== Q. How do I change the email address that is associated with the local unit’s Zoom account? ===
'''A'''. Sign into the Church-provided Zoom account, and in the profile settings, edit the “Sign-In” email address associated with the account.

=== Q. What email address should be provided for Zoom accounts? ===
'''A.''' A unique email address is required for each Zoom license requested. Technology Specialists are encouraged to use email addresses they manage and can transfer access to if released from their calling.

An option to consider is to use a stake Gmail account to create task-specific sub-accounts, one for each ward or branch.

[https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.google.com%2Fa%2Fusers%2Fanswer%2F9308648%3Fhl%3Den&data=04%7C01%7Cbret%40ChurchofJesusChrist.org%7Cc638a18fb11845fa06af08d97c4f15c3%7C61e6eeb35fd74aaaae3c61e8deb09b79%7C0%7C0%7C637677501372525986%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=rLkx%2Bu8LmC9%2BRnD6EmeWksfboZbVozx15nyY4VFab0A%3D&reserved=0 Click here for more information.]

=== Q. Who has access to manage General Church Zoom accounts for Local Units? ===
<blockquote>''Note: Many local leaders purchased Zoom accounts before General Church Zoom accounts were available.  Local units are encouraged to transfer these accounts to a Church Zoom account.  These accounts can be managed through https://meet.churchofjesuschrist.org''. </blockquote>

'''A.''' The following callings are the only approved users to manage General Church Zoom accounts.

* Stake called Technology Specialist
* District called Technology Specialist
* Mission Technology Specialist

If a Technology Specialist does not have access to https://meet.churchofjesuschrist.org then they should contact their Stake Clerk to correct the information recorded in Leader and Clerk Resources (LCR) and verify they have one of the callings listed above.

If it still doesn't display, try the follow:

* Clear browsers cache and cookies.
* Verify you are using the correct URL of https://meet.churchofjesuschrist.org.

=== Q. How do I get the activation email resent? ===
'''A,''' When activating a Local Unit Zoom license, an activation email is sent to the email listed during activation.  If the email was never received the Technology Specialist can resend the activation email.

# Go to https://meet.churchofjesuschrist.org. 
# Select Enroll under the Zoom Accounts for Church Units option.
# Find the account that did not receive the activation email and click on "Resend Activation Email".
# An email will be sent to the email address listed.
# Click on the Approve the Request option in the "Zoom Account Invitation" email sent by Zoom.

== Using Zoom for Church Meetings ==

=== Q. Can you host a webinar and interactive meeting concurrently? ===
'''A.''' No. Local units can either run a single webinar or two concurrent standard Zoom meetings. 

=== Q. When a new ward or stake is created, will a new Church-provided Zoom account be available? ===
'''A.''' Yes. The Church-provided Zoom accounts are made available in the Meet portal based on the unit number. If a unit is created, a Church-provided Zoom license will be made available for that unit in the Meet portal. <blockquote>''Note:  After the new unit is created, it may take up to a week for a Zoom license to be available in the Meet portal.''  </blockquote>

=== Q. What is the suggested platform for events requiring over 500 connections, such as Stake Conference, Regional Conference, Firesides, etc.? ===
'''A.''' If more than 500 participants are expected for a webinar, Zoom can be configured to redirect overflow participants to a live streaming service. YouTube Live is the suggested platform for larger events like stake or regional conferences. Using Zoom as the front-end platform enables a moderator to hold speakers that are not present in the meetinghouse in a waiting area so that they can be brought into the meeting when it is their turn to speak or pray.

[[Zoom for Stake Conference|Click Here for the “Zoom for Stake Conference” article]].

[[Zoom Webinar Use for Stake Conference|Click here for the “YouTube-Live stream setup” article]].

=== Q. What can replace the webcast webpage that hosts the links? ===
'''A.''' Many Technology specialists have created web pages to hold links which don’t change from week to week, so that members only have to remember one address which then contains all other links. Currently we do not have another webpage that will host the links. However, this capability is in development and should be available prior to July 2022. In the meantime, there are several alternatives to posting links. Some Tech Specialists use a Google Form or Google doc that is accessible to members of the stake with a URL. Others use an alternative called linktree. Link Tree is a simple landing page that hosts multiple sites or links. It is free and wards and stakes can set up an account that can host their ward meetings with static links which would not change. Linktree cannot provide nonpublic link lists. By setting zoom’s privacy you can prevent unauthorized persons from bombarding your zoom meeting.

=== Q. What support will be provided for Zoom meetings? ===
'''A.''' Local units are encouraged to use [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.zoom.us%2Fhc%2Fen-us%2Farticles%2F360044476331-Webinar-livestream-redirect&data=04%7C01%7Cbret%40ChurchofJesusChrist.org%7Cc638a18fb11845fa06af08d97c4f15c3%7C61e6eeb35fd74aaaae3c61e8deb09b79%7C0%7C0%7C637677501372545975%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bu2ZJY7u189mYtlkIVx4fbu21NRbrZXxqYmkE2ZVDvA%3D&reserved=0 online resources] provided by Zoom for training and troubleshooting.

Technology specialists who have problems with the license portal [http://meet.churchofjesuschrist.org/ (meet.churchofjesuschrist.org)] Should contact the [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/my-calling-as-a-technology-specialist/global-service-department?lang=eng Global Service Department (GSD)], email [mailto:Mht@churchofjesuschrist.org mht@churchofjesuschrist.org], or submit feedback using the [https://research.churchofjesuschrist.org/jfe/form/SV_5bYzR8hzY8R1gkl ‘Feedback’ button] on the meet-portal.

[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

Zoom FAQ

2022-02-23T16:32:09Z

Michaelvanpeters:

>> [[Meetinghouse Technology]]

Zoom is the preferred option for broadcasting local church meetings. The church has made available a free enterprise zoom license to all local units since December of 2020.

The following statement has been sent to all church leadership worldwide: <blockquote>''Over the past year, the Church has adopted virtual meeting technologies which have allowed members to participate in worship and gospel learning from their homes. As part of the Church’s ongoing effort to improve member experiences while carefully managing available resources, we encourage units to start using Zoom Webinars for meetings that are currently using the Church’s webcast system. '''The Church’s webcast system will be discontinued in July 2022.''''' </blockquote>

The following FAQ will answer many of the frequently-asked-questions that Technology Specialists have on how to use Zoom, and how to transition from Webcasting to Zoom. If you continue to have questions, please post your questions on the [https://tech.churchofjesuschrist.org/forum/viewforum.php?f=27 Tech Forum in the Non-Interactive Webcasting section].

== Webcast Transition ==

=== Q. When should I make the transition to Zoom? ===
'''A'''. You should begin moving all webcast events to Zoom as soon as you are able to. Currently the backend cost of operating the webcast portal is significant, and the quicker we can reduce those costs the better. However, in July of 2022 the portal will be taken down, and you should be totally transitioned by then.

=== Q. What is the “Meet portal”? ===
'''A.''' The “Meet portal” refers to http://meet.churchofjesuschrist.org and is the online portal where local leaders can request Zoom licenses.

=== Q. How can I transition to Zoom webinar without substantial cost or effort?   ===
'''A.''' Units currently broadcasting with hardware supported by Zoom such as cell phones (Larix Broadcaster) or laptops (OBS) should be able to transition to Zoom webinar easily without additional cost. Simply make sure the Zoom app is installed on the device and select the correct audio and video source.   

Other units that may be able to transition to Zoom webinar with minimal cost and effort include those with a dedicated encoder like the Teradek or J-Tech. These systems typically have an HDMI cable that delivers chapel audio and video to the encoder. To transition these systems to Zoom webinar, local units will need an HDMI to USB video capture device and laptop as shown below. This setting is primarily for stake centers during stake conferences and activities. In effect this would mean that we would not need the laptops each week but just for the periods stake conferences and activities are held. The laptop would not need to be stored on the premises. We encourage that wards should stick with their current processes until more information is available.
[[File:HDMI to USB.jpg|433x433px]]

HDMI to USB video capture devices can be purchased for under $50.00. If your system does not carry audio in the HDMI, you can purchase an HDMI capture card that has a built-in 3.5mm audio input. The capture card will allow your existing camera infrastructure to be used within Zoom as the camera source.

It is recommended that local units use an existing laptop if available. If not available, units should purchase a low-cost laptop or use a member-provided laptop.

Units using the Mevo all-in-one camera or similar device may setup the device as a [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.mevo.com%2Fhc%2Fen-us%2Farticles%2F360047065631-Mevo-Wired-and-Wireless-Webcam-Mode-Beta-&data=04%7C01%7Cbret%40ChurchofJesusChrist.org%7Cc638a18fb11845fa06af08d97c4f15c3%7C61e6eeb35fd74aaaae3c61e8deb09b79%7C0%7C0%7C637677501372535983%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tmr7hxJHdq1HbK%2BwQqdSJrABHv%2FwUL0wjxXL0zB5K9w%3D&reserved=0 wired webcam.]  

== Church Zoom Account ==

=== Q. How do I request a Church-provided Zoom license? ===
'''A.''' Only individuals who have been called as a technology specialist by their stake, mission, or district Presidents can request Church-provided Zoom licenses. Individuals with these callings can request one license per unit associated with their stake/district/mission in the Meet portal. Individuals assigned one of these callings that cannot access the Zoom licensing page in the portal should contact the GSD or request assistance through the portal feedback button. 

[[Creating Church Zoom Account|Click Here for more information on creating a Church Zoom Account]]

=== Q. What features are included in the Church-provided Zoom license? ===
A. The Zoom license provided by the Church includes several additional functionalities not included in a free Zoom license, such as the following:

* Concurrent meetings
* Zoom webinar
* Up to 500 connections (meetings and webinars)
* Unlimited meeting length
* Account sharing —The Church’s agreement with Zoom allows the user credentials to be shared within the unit, provided that the account is used only for Church purposes.

A local unit Zoom account would enable local units to:

* Multiple Sunday School classes to be held simultaneously using the breakout room feature.
* Relief Society and Elder’s Quorum Meetings to be held simultaneously.
* Bishopric Meetings and Presidency Meetings to be held simultaneously.
* A running stream used by multiple wards throughout the day for Sacrament Meetings.
* One ward can hold a sacrament meeting while other wards using the same building can hold Bishopric Meetings or other leadership meetings.
* Large Webinars for streaming conferences without the zoom interactive meeting interface.

[[Second-Hour Classes|Click Here for more information on use of Zoom Features and Zoom breakout rooms]].

=== Q. How do I tell if I have a Church-provided Zoom license? ===
'''A.''' Sign into the Zoom account and confirm the following:

* Account name under '''Account Profile''' shows “Church of Jesus Christ – local units.”
* '''Profile''' section '''License Type''' shows “Meeting 500 Participants” and “Webinar 500 Participants.”

If the Zoom account does not match the information above, it is not assigned the Church-provided Zoom licensing.

=== Q. What do I do if my Zoom account doesn’t have the Church-provided licensing? ===
'''A'''. If the email is assigned to a unit in the Meet portal and has a status of “Setup Complete,” contact the Global Services Department or request assistance through the Meet portal feedback button.

If the email is assigned to a unit in the Meet portal and has a status of “Setup Not Complete,” check the email address inbox for an account activation/transfer email from Zoom. If the activation email was not received, contact the Global Services Department or request assistance through the Meet portal feedback button.

If the email is not assigned to a local unit in the Meet portal, request a license if the stake/district/mission has any remaining available licenses.

=== Q. Can we get more than one license per unit?  ===
'''A.''' No. Currently, the Church is providing only one Zoom enterprise license per unit. Stakes and wards are considered separate units. They are encouraged to use their church provided Zoom license for meetings that require additional features included and to use free Zoom accounts for other meetings where possible. 

=== Q. Will previously scheduled meetings and webinars be deleted when the Church-provided license is applied to an existing Zoom account?  ===
A. No. Meetings and webinars associated with a Zoom account that is upgraded with the Church Zoom licensing will not be deleted or changed.

=== Q. Can local units get a refund if they already purchased a Zoom license? ===
'''A.''' Yes. If a local unit purchased a Zoom license before Church-provided licenses were available, Zoom can refund the unused balance if the license was not being paid for on a month-to-month basis.

Local units that have already purchased an account directly from Zoom can either keep it or transfer it to a Church account. To transfer the account to the Church provided Zoom accounts, follow the steps outline in the [[Transferring Zoom Account to Church Zoom Account]] article.

If you follow the account registration process in meet.churchofjesuschrist.org and complete the activation email sent by Zoom, but still have a basic account, submit feedback through the [https://research.churchofjesuschrist.org/jfe/form/SV_5bYzR8hzY8R1gkl feedback button] in the [https://meet.churchofjesuschrist.org/ meet.churchofjesuschrist.org portal.]

=== Q. How do I change the email address that is associated with the local unit’s Zoom account? ===
'''A'''. Sign into the Church-provided Zoom account, and in the profile settings, edit the “Sign-In” email address associated with the account.

=== Q. What email address should be provided for Zoom accounts? ===
'''A.''' A unique email address is required for each Zoom license requested. Technology Specialists are encouraged to use email addresses they manage and can transfer access to if released from their calling.

An option to consider is to use a stake Gmail account to create task-specific sub-accounts, one for each ward or branch.

[https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.google.com%2Fa%2Fusers%2Fanswer%2F9308648%3Fhl%3Den&data=04%7C01%7Cbret%40ChurchofJesusChrist.org%7Cc638a18fb11845fa06af08d97c4f15c3%7C61e6eeb35fd74aaaae3c61e8deb09b79%7C0%7C0%7C637677501372525986%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=rLkx%2Bu8LmC9%2BRnD6EmeWksfboZbVozx15nyY4VFab0A%3D&reserved=0 Click here for more information.]

=== Q. Who has access to manage General Church Zoom accounts for Local Units? ===
<blockquote>''Note: Many local leaders purchased Zoom accounts before General Church Zoom accounts were available.  Local units are encouraged to transfer these accounts to a Church Zoom account.  These accounts can be managed through https://meet.churchofjesuschrist.org''. </blockquote>

'''A.''' The following callings are the only approved users to manage General Church Zoom accounts.

* Stake called Technology Specialist
* District called Technology Specialist
* Mission Technology Specialist

If a Technology Specialist does not have access to https://meet.churchofjesuschrist.org then they should contact their Stake Clerk to correct the information recorded in Leader and Clerk Resources (LCR) and verify they have one of the callings listed above.

If it still doesn't display, try the follow:

* Clear browsers cache and cookies.
* Verify you are using the correct URL of https://meet.churchofjesuschrist.org.

=== Q. How do I get the activation email resent? ===
'''A,''' When activating a Local Unit Zoom license, an activation email is sent to the email listed during activation.  If the email was never received the Technology Specialist can resend the activation email.

# Go to https://meet.churchofjesuschrist.org. 
# Select Enroll under the Zoom Accounts for Church Units option.
# Find the account that did not receive the activation email and click on "Resend Activation Email".
# An email will be sent to the email address listed.
# Click on the Approve the Request option in the "Zoom Account Invitation" email sent by Zoom.

== Using Zoom for Church Meetings ==

=== Q. Can you host a webinar and interactive meeting concurrently? ===
'''A.''' No. Local units can either run a single webinar or two concurrent standard Zoom meetings. 

=== Q. When a new ward or stake is created, will a new Church-provided Zoom account be available? ===
'''A.''' Yes. The Church-provided Zoom accounts are made available in the Meet portal based on the unit number. If a unit is created, a Church-provided Zoom license will be made available for that unit in the Meet portal. <blockquote>''Note:  After the new unit is created, it may take up to a week for a Zoom license to be available in the Meet portal.''  </blockquote>

=== Q. What is the suggested platform for events requiring over 500 connections, such as Stake Conference, Regional Conference, Firesides, etc.? ===
'''A.''' If more than 500 participants are expected for a webinar, Zoom can be configured to redirect overflow participants to a live streaming service. YouTube Live is the suggested platform for larger events like stake or regional conferences. Using Zoom as the front-end platform enables a moderator to hold speakers that are not present in the meetinghouse in a waiting area so that they can be brought into the meeting when it is their turn to speak or pray.

[[Zoom for Stake Conference|Click Here for the “Zoom for Stake Conference” article]].

[[Zoom Webinar Use for Stake Conference|Click here for the “YouTube-Live stream setup” article]].

=== Q. What can replace the webcast webpage that hosts the links? ===
'''A.''' Many Technology specialists have created web pages to hold links which don’t change from week to week, so that members only have to remember one address which then contains all other links. Currently we do not have another webpage that will host the links. However, this capability is in development and should be available prior to July 2022. In the meantime, there are several alternatives to posting links. Some Tech Specialists use a Google Form or Google doc that is accessible to members of the stake with a URL. Others use an alternative called linktree. Link Tree is a simple landing page that hosts multiple sites or links. It is free and wards and stakes can set up an account that can host their ward meetings with static links which would not change. Linktree cannot provide nonpublic link lists. By setting zoom’s privacy you can prevent unauthorized persons from bombarding your zoom meeting.

=== Q. What support will be provided for Zoom meetings? ===
'''A.''' Local units are encouraged to use [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.zoom.us%2Fhc%2Fen-us%2Farticles%2F360044476331-Webinar-livestream-redirect&data=04%7C01%7Cbret%40ChurchofJesusChrist.org%7Cc638a18fb11845fa06af08d97c4f15c3%7C61e6eeb35fd74aaaae3c61e8deb09b79%7C0%7C0%7C637677501372545975%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bu2ZJY7u189mYtlkIVx4fbu21NRbrZXxqYmkE2ZVDvA%3D&reserved=0 online resources] provided by Zoom for training and troubleshooting.

Technology specialists who have problems with the license portal [http://meet.churchofjesuschrist.org/ (meet.churchofjesuschrist.org)] Should contact the [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/my-calling-as-a-technology-specialist/global-service-department?lang=eng Global Service Department (GSD)], email [mailto:Mht@churchofjesuschrist.org mht@churchofjesuschrist.org], or submit feedback using the [https://research.churchofjesuschrist.org/jfe/form/SV_5bYzR8hzY8R1gkl ‘Feedback’ button] on the meet-portal.

[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

Zoom Webinar Use for Stake Conference

2022-02-23T16:31:28Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

= How to host a Stake Conference using a Zoom Webinar =

=== Terms ===
:Webinar – a one way broadcast with one or more speakers (panelists) and many viewers (attendees)
:Webinar host – the person who is controlling the meeting
:Panelist – someone whose video and audio can be seen and heard during a webinar. This can be controlled by them as they mute and unmute their video and audio or controlled remotely by the host through spotlighting.
:Attendee – someone who is viewing the webinar at home. They can interact with chat or raise their hand to ask a question. If they raise their hand the host can ignore them, turn on their audio, or make them a panelist, which would also show their video.
:Spotlight – the host can select which video feeds show up on attendees’ screens by spotlighting those video feeds. One or more can be on screen at the same time. All panelists’ mics are inserted into the meeting unless muted, regardless of whose video is showing.

===Scheduling a stake conference Webinar===

# Hit Host a meeting, Webinars, and Schedule a Webinar on the main Zoom portal.[[File:Zoom Host.png|755x755px]]
# Set panelist videos to be on. This can’t be changed while the meeting is running.[[File:Zoom Video.png|755x755px]]
#Add the email addresses of the panelists (this can be done later) and hit the blue Schedule button.[[File:Webinar Options.png|755x755px]]
#If you are going to use a Custom Live Streaming Service for overflow you can set it up now – it will be at the bottom of your screen after hitting schedule. If you are using Facebook or YouTube, you will set this up after your event starts (instructions at the bottom of this document.)[[File:Zoom More options.png|755x755px]]

=== Setting up devices to be used as content sources (cameras, PowerPoint, overlays, etc.)===

#Set up one device in your stake center which will be connected to the overhead projector. This device needs to be able to join a Zoom Webinar, but it will join as an attendee and not as a panelist. It will always show what the remote viewers will see. This is how the people in the stake center will see a remote speaker, any pre-recorded music video, and any slides that might be shown. For my event, we use an iPad connected to the projector via HDMI and plugged into power to keep it from dying mid-event.
#*Here is a picture of an iPad driving the overhead in my building.[[File:Ipad connect to projector.png|504x504px]]
#Set up a device in your stake center which will be your main camera. This can be a phone mounted 5-6 feet in front of the podium with its rear-facing camera pointed at the podium and positioned at about eye level for the average speaker. It can also be a PC with a webcam or a PC with a mounted PTZ camera connected to it via a video converter. This device should join the Webinar as a panelist. The meeting host can promote this device to be a panelist after it joins, if needed (the device will display a prompt screen which will need to be acknowledge prior to becoming a panelist.) This device will not need much interaction, if any, during the meeting, but you should probably have an assistant STS sitting where they can see the device’s screen and deal with any unexpected prompts that might show up.
#* The picture below shows my center camera which captures the speaker at the podium during talks. It is positioned behind the first row of seats. I’ve also included a picture of the phone holder we attach to the boom mic stands that were already in our building. This seems to take up less visual space than a tripod and can easily fit between rows.[[File:Hardware Setup options.png|755x755px]]
#Set up one device that has its output connected to the building audio input and its mic connected to the building’s audio output. This can be device mentioned in the previous step or a device dedicated to the purpose. An easy option is to wirelessly connect via Bluetooth audio device, if you are using one normally for sacrament meeting broadcasts. The only difference from your sacrament meeting broadcasts is that the Bluetooth audio device “line out” needs to be connected to your building’s audio input.
#*Below is an image of the TinySine connected in a Stake Center building. The red wire connects the building’s audio output to the TinySine’s input and the black wire goes to a RCA jack that connect the TinySine’s output to the building’s input. The white wire and white box provide USB power.
#*[[File:TinySine.png|304x304px]]
#Set up any additional cameras in the stake center. It may be nice to have at least one broader view – perhaps near the back of the chapel, toward the side. These devices will also need to be set as panelists. If you would like to use one or more existing mounted cameras, this can be done by joining the webinar as a panelist on the PC which has the camera views. In our case, one PC is connected to a video switcher with multiple cameras – this PC connects to the webinar as a panelist.
#Set up the remote PC or PCs which will be injecting slides or pre-recorded music. These should also be set to be panelists. If a speaker in the stake center would like to advance their own slides using their own device, their own device should be joined to the zoom meeting as a panelist, but their audio and mic should both be muted. For the remote PCs injecting pre-recorded music (assuming the music is both video and audio) hit share screen and be sure to select the options to optimize for video and music. The music to be shared can be paused until the meeting is ready for it.

=Run the meeting=

#During the meeting the meeting host determines which video is playing by selecting “spotlight for everyone” or “replace spotlight” on the video of the panelist to be shown. All other panelists will be hidden from the attendee views. If two speakers are to be shown at the same time, the host can spotlight both of them.
# When pre-recorded music is to be played, the host asks the person running the remote PC to unmute their audio by selecting that option next to that panelist (3 dot menu, ask to unmute). Once the audio has been unmuted that person shares their screen (the host will give them permission to do so.) At the end of the music the panelist re-mutes their audio, stops sharing, and the host switches the video back to the camera they would like attendees to see.
#When a slide deck is to be shown, the host spotlights the PC showing the slides.

=Tips=

#Most panelist mics should be muted during the meeting. Even when their video isn’t spotlighted, their mic, if on, will still be heard by the attendees. The host can mute a panelist’s audio if there is too much noise, but the host cannot unmute. The panelist must do that.
# You might consider having an out-of-band chat preconfigured with everyone who is participating or running a camera.
#The host of the meeting doesn’t need to be in the building. In fact, to conserve bandwidth, it might be best for the host to be at their home.
# Have a cohost for redundancy.
# The device which is connected to building audio doesn’t ever need to mute its mic unless there is too much noise in the stake center when a panelist not in the stake center is presenting. If that is the case, someone will need to be near that device to unmute it when audio switches back to the stake center. For example, the mic might be muted while a remote panelist speaks but then unmuted when the meeting shifts back to the stake center.
#If you are injecting remote music, such organ or piano music, that you would like the congregation in the stake center to sing along with, you need to mute the stake center’s mic – otherwise the attendees will hear the injected music and congregation out of sync. By muting the stake center mic, the attendees will just hear the injected music. While the host can mute any panelist, including the one representing building audio, the host cannot unmute them, so if this device will be muted during the event be sure someone is manning it in order to unmute it.
#Pay attention to device power. Be sure you understand how long your devices can run without power and provide a power cord for anything that is going to be cutting it close.

=Supporting more than 500 attendees=
The Zoom license provided by the Church supports up to 500 attendees within a single webinar. As a stake conference is likely to include more than 500 attendees you can accomplish this in two ways. Here is how you do it using the built-in Livestreaming capabilities.

Start your webinar as the host (I haven’t found a way to do this ahead of time – luckily it is easy).

Hit the “More” three dots at the bottom of your zoom window:

[[File:Zoom video options as host.png|755x755px]]

Select “Live on YouTube”

A browser window will pop up and you may have to authenticate to YouTube with the account you want to Livestream with (unless you had previously logged in). Upon logging in you will be presented a screen similar to this:

Hit “Go Live!”.

Now, every attendee beyond the 500<sup>th</sup> will automatically be sent to this Livestream when they attempt to join the Webinar. If your stake uses a YouTube channel to post other content and you use that channel’s account when logging in, members of your stake can go to that channel directly instead of going to your Zoom webinar page first. This is also a good option for viewing the meeting on a smart TV or other device that doesn’t have the zoom app but easily streams YouTube.

[https://support.zoom.us/hc/en-us/articles/360028478292-Live-streaming-meetings-webinars-on-YouTube Click here for more information about Live streaming from Zoom on YouTube.]
=Inviting Panelists=
It is pretty easy to promote an attendee to a panelist during a meeting, but if you know ahead of time who the panelist is and their email, you can make their joining process easier and the host doesn’t have to watch for them to join. You do this by editing the webinar and going to the bottom of the form – in the invitations section hit Edit on the far right.Then just enter their name and email. They will be sent a link only for them, which will make their joining the webinar a one-click experience and they will come in as a panelist with no interaction from the host.
=Managing the spotlight =
The spotlight can be used to shift which video is showing for the attendees. It is usually best to keep on video on the screen at a time. The first time you spotlight a video the option, under the three-dot menu, is “spotlight for everyone”. After that, to change who has the spotlight, hit the three-dot menu in the upper right of the video you want to spotlight and then select “replace spotlight.” Both menus are shown below.

However, if you want the video being sent to attendees to show two or more panelists do the following:

# Start by clearing existing spotlights. This can be found in view menu in the upper right.
#Select “Remove All Spotlights”
#Then, select the three dot menu of the first video you want to spotlight and hit “spotlight for everyone”
#Select the 3 dot menu for all remaining videos you want to spotlight and hit “Add Spotlight.”
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

Transferring Zoom Account to Church Zoom Account

2022-02-23T16:30:51Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings|Virtual Meeting]]

===Issue/Question: ===
How does a Stake called Technology Specialist transfer a Zoom account that was purchased with unit funds to the General Church Zoom account?

'''Note''':

Many local leaders purchased Zoom accounts before General Church Zoom accounts were available.  Local units that have already purchased an account directly from Zoom can either keep it or transfer it to a Church account, however Local units are encouraged to transfer these accounts to a Church Zoom account.

===Solution / Fix===
Step 1. Go to <nowiki>https://meet.churchofjesuschrist.org</nowiki>.

Step 2. Select Enroll under the Zoom Accounts for Church Units option.

[[File:Meet Portal.png|478x478px]]

Step 3. The following screen appears. Under Add Account select the unit you would like to create a General Church Zoom account for.

[[File:Meet Portal Deactivate .png|527x527px]]

Step 4. Enter the email address associated with the local unit purchased Zoom account.

Warning:

Requesting a Church Zoom account with an email address already associated with a prepaid Zoom license will cancel the existing license and future charges. If applicable, Zoom will offer a prorated refund of prepaid fees.

Step 5. Click on '''Create Account'''

Step 6. An email will be sent to the email address listed.

Step 7. Click on the '''Approve the Request''' option in the "Zoom Account Invitation" email sent by Zoom.

Step 8. A new Screen will appear.  Click on Next: '''Review Account Balance''' on the new account information page to continue the account transfer process.

Step 9. On the invitation acceptance page, click on '''Send refund to Church Meetinghouse Technologies' s account''' if the existing Zoom account was paid for with Church funds.

Step 10. Check the box that says '''I agree to join the new account.'''

Step 11. A confirmation email will be sent to the email address entered in Step 4 notifying them that the transfer process has begun and will receive another email once it is completed.
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

Deactivating Church Zoom Account

2022-02-23T16:30:17Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings|Virtual Meeting]]

= Issue / Question =
A Stake Technology Specialist needs to deactivate a Church Zoom account tied to one of the units in their Stake.

= Solution / Fix =
'''Step 1.''' Go to https://meet.churchofjesuschrist.org.

'''Step 2.''' Select the '''Remove''' button next to the account you want to deactivate.

[[File:Meet Portal Deactivate .png|652x652px]]

'''Step 3.''' Now that the account is deactivated, follow how to [[Creating Church Zoom Account|activate a new account.]]

[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

Creating Church Zoom Account

2022-02-23T16:23:57Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

=== Issue / Question ===
How does a Stake Technology create a General Church Zoom account?

Note:

''Many local leaders purchased Zoom accounts before General Church Zoom accounts were available. Local units are encouraged to transfer these accounts to a Church Zoom account. If they do not need to transfer an account but would like to create a new one, please follow steps below.''

=== Solution / Fix ===
Step 1. Go to <nowiki>https://meet.churchofjesuschrist.org</nowiki>. 

Step 2. Select Enroll under the Zoom Accounts for Church Units option.

[[File:Meet Portal.png|707x707px]]

IMPORTANT: The Global Service Desk (GSD) does not support account related issues. Please submit feedback meet.churchofjesuschrist.org.

Step 3. The following screen appears. Under Add Account select the unit you would like to create a General Church Zoom account for.

Step 4. Click on Create Account

Step 5. An email will be sent to the email address listed to finalize the General Church Zoom account activation.
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

Zoom for Stake Conference

2022-02-23T16:23:37Z

Michaelvanpeters:

>> [[Meetinghouse Technology]] >> [[Virtual Meetings]]

== How to Hold a Stake Conference in a Chapel Using Zoom ==

=== Participants ===
Each meeting participant should be invited to attend in the chapel or to join the Zoom meeting, including the prayers.

=== Viewers ===
In most cases the Zoom meeting will be livestreamed for viewers to watch via a view-only link.

=== Minimum Setup Without a Projector or TV ===
[[File:Min setup without a projector.png|755x755px]]

=== Minimum Equipment ===

* Laptop.
* Camera for pulpit view.
* HDMI adapters and cables if not using a USB camera.
** [https://www.amazon.com/MavisLink-Camcorder-Definition-Acquisition-Broadcasting/dp/B08QFDTCBF MavisLink Audio Video Capture Card HDMI to USB 1080P USB2.0] or better to connect an HDMI camera to the laptop.
* Audio cables and adapters.
** [https://www.amazon.com/MavisLink-Camcorder-Definition-Acquisition-Broadcasting/dp/B08QFDTCBF Sabrent USB External Stereo Sound Adapter for Windows and Mac] or better to connect the chapel ''Record Out'' or ''Sound System Out'' to the laptop if not connecting the audio to the camera.
** [https://www.amazon.com/FosPower-Stereo-Auxiliary-iPhone-Samsung/dp/B00LBJ77ZK FosPower Audio Cable (25 FT),] Stereo Audio 3.5mm Auxiliary Short Cord Male to Male Aux Cable or equivalent.
** EJ-2+, EJ-8, or EJ-10 multi-input adapter (crab box) if there is no ''Aux(iliary) Input'' in the chapel.
* Ethernet cable.

=== Optional Equipment ===

* Camera or laptop with integrated camera for congregation view.
* Projector and screen or TV(s) to view remote participants, videos, etc. are recommended for most meetings and are required for interactive meetings.
** If you need to purchase an HDMI splitter, ensure it is powered.

=== Zoom Stake Conference Chapel Setup ===
[[File:Zoom stake conference Chapel setup.png|755x755px]]

=== Setup Tips ===

* When a wired output from the chapel sound system is unavailable, a tabletop USB microphone on the pulpit provides a viable alternative. Webcam and internal laptop microphones should not be used to capture the chapel audio because of ambient noise.
* Adapt as needed to accommodate the meetinghouse infrastructure and available resources.

== How to Hold a Stake Conference Without a Chapel, Where Every Participant is Online ==

=== Participants ===
Each meeting participant should be invited to the Zoom meeting, including the prayers.

=== Viewers ===
In most cases the Zoom meeting will be livestreamed for viewers to watch via a view-only link.

== Using Zoom for Stake Conference ==

=== Overview ===

* The Church’s Zoom licenses support up to 500 connections (each of which could potentially have more than one person).
* Meetings are ideal for leadership and adult sessions that might include member participation.
* Webinars should not be used for these types of meetings and are best suited for general sessions.
* Meetings and webinars can also be streamed to one of several streaming services
** [https://support.zoom.us/hc/en-us/articles/360028478292-Streaming-a-Meeting-or-Webinar-on-YouTube-Live YouTube Live].
** [https://support.zoom.us/hc/en-us/articles/115000350406-Streaming-a-meeting-or-webinar-on-Facebook-Live Facebook Live].
* If there are more than 500 connections in a webinar, people can be automatically directed to a copy of the webinar streaming on YouTube. Click [https://support.zoom.us/hc/en-us/articles/360044476331-Webinar-livestream-redirect here] for details.

==== Notes ====

* The Broadcast Planning and Event Support Team usually schedules the Zoom meetings for a stake conference with a General Authority. If you want to schedule your own meetings:
** Discuss the need with the assigned engineer.
** Use a numeric passcode because alphanumeric passcodes do not work in Church conference rooms.
** Send the Zoom meeting details to the General Authority’s secretary and the assigned engineer a week prior to conference.
** Open meetings 45 minutes to an hour before the scheduled start time.
* Meetinghouse Webcast is the only streaming service that is supported by the [https://www.churchofjesuschrist.org/help/support/it-support Global Service Department.]
* For the webinar livestream redirect to work, you need to:
** Change the webinar settings in the Zoom web portal as shown [https://support.zoom.us/hc/en-us/articles/360044476331-Webinar-livestream-redirect here].
** Stream the webinar to YouTube.
* Although two Zoom meetings scheduled by the same account can be held simultaneously, only one webinar can be held at a time.
** The webinar cannot be started while a meeting is in progress and vice versa.
* Host rights are required to start the stream in Zoom.
** If the Zoom meeting was set up by the Church’s Broadcast Planning and Event Support Team, a member of that team needs to start the stream.
* The computer with host rights also determines what is streamed.
** It is recommended to use Speaker View during the stream.

=== Sharing Music, Videos, Presentations, or Images ===

# Click ''Share Screen'' in Zoom.
# Select the application, window, or screen to be shared.
# Check ''Optimize for video clip'' and verify that ''Share sound'' is also checked when relevant before clicking ''Share''.
# Click ''Stop Share'' to end the sharing.

==== Notes ====

* Host or co-host rights are usually required to share.
* Content should be downloaded to the sharing computer in advance and not played in a browser.
* 720p videos provide a better sharing experience in Zoom than 1080p videos.
* Test and adjust audio levels as needed before viewers join the meeting.
* Use a separate computer with a quad-core processor or higher for sharing if possible.
* Use the ''Turn On Original Sound'' setting to improve audio playback quality.
* Assign someone to manage the sharing; this person can be located somewhere else.

=== Language Interpretation ===

# Enable Language interpretation for the Zoom account.
#* In the Zoom web portal, click ''Account Management'' > ''Account Settings''.
#* Under the ''In Meeting (Advanced)'' section, click the toggle next to ''Language interpretation''.
#* Add additional languages as needed.
# Enable language interpretation for the meeting.
#* When scheduling or editing a meeting, check the box ''Enable Language Interpretation''.
#* The interpreter’s email address and the language are required. You may use your email address and add the interpreter at the start of the meeting.
# Start interpretation in the meeting.
#* The host needs to click ''Interpretation''.
#* Click ''Add Interpreter'' to add a new interpreter.
#* Search for the interpreter by name from the participant list and select the language.
#* Add additional interpreters as needed.
#* Click ''Start'' to begin.
# The interpreter clicks ''OK'' to acknowledge the assignment when the ''Welcome, You have been assigned as an interpreter'' window pops up and shows the languages.
# Participants click on ''Interpretation'' to select the desired language.
#* If no selection is made, the meeting language will be heard.
#* To hear the interpreted language only, click ''Mute Original Audio''.

==== Notes ====

* Interpreters are supplied by the stake.
* A headset with a microphone provides the best interpretation audio quality.
* Computer or external speakers should not be used as the interpreter’s audio source to avoid crosstalk.

==== Other Tips ====

* Only the general session is guaranteed to work as a webinar.
** A webinar limits the presiding authority to only view other panelists.
** Some presiding authorities prefer interactive leadership or adult sessions which requires a Zoom meeting and not a webinar.
** Check with the presiding authority before scheduling a webinar to determine his preference.
** The in-meeting security settings provide similar participant controls as a webinar does.
* Also check with the presiding authority if he wants a camera view of the congregation. o A laptop in the front of the chapel with the audio turned off is an easy way to do this.
* Use wired ethernet connections when possible for key devices e.g., host, sharing, etc.
* The latest version of the Zoom client should be installed on key devices.
* Ensure that meeting participants know how to mute and unmute themselves and turn their cameras on and off.
* Mute participants other than the current speaker to avoid interruptions or changing the speaker view. This can be assigned to an assistant.
* The assistant can also spotlight participants if needed.
* Cancel sacrament meeting Webcast events a few days prior to stake conference to avoid the Church having to pay for unused resources.
* If a Teradek encoder will be used, restart it before every stream.
* To allow members to spiritually prepare for the conference session, try to complete testing and technical preparations 15 minutes before the start of the session.
** Use a [https://support.zoom.us/hc/en-us/articles/206476313 breakout room] for testing after that time.
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meeting]]
[[Category:Zoom]]

File:MHT Support.png

2022-02-22T20:55:48Z

Michaelvanpeters:

MHT Support diagram for TS

User:Michaelvanpeters

2022-02-22T20:44:08Z

Michaelvanpeters:

== [[My test page]] ==
{{User page usage}}

[[Clerk Computer]]

[[Tester]]
__FORCETOC__

User:Michaelvanpeters

2022-02-22T20:40:08Z

Michaelvanpeters:

== [[My test page]] ==
{{User page usage}}

[[Tester]]
__FORCETOC__