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- MayaML
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I go to the http://simpleacts.lds.org/#techgy wrote:Can you be more specific? What error message are getting?
Click in sighn in and the LDS account thing comes ... I write my "name" and pasword (which I can get in in Family Search and my LDS account to change things in) But it says : Incorrect log in. Something about login information beeing invalide.
BTW I need to check if this forum is connected to my LDS account... someone there (LDS account) had already Maya... It seems to have connected... so this site is ok.
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Maya,Maya wrote:I go to the http://simpleacts.lds.org/#
Click in sighn in and the LDS account thing comes ... I write my "name" and pasword (which I can get in in Family Search and my LDS account to change things in) But it says : Incorrect log in. Something about login information beeing invalide.
BTW I need to check if this forum is connected to my LDS account... someone there (LDS account) had already Maya... It seems to have connected... so this site is ok.
Currently this site (tech forum) is not using the LDS account, but it will be. I just do not know when. You didn't specify which family search site you can successfully login to. http://new.familysearch.org uses the LDS account. The older side http://www.familysearch.org is not using the LDS account.
I believe you mentioned that you were able to login to: http://ldsaccount.lds.org if this is true, then you must have your LDS account login information correct.
Some of the common mistakes that people make when using a password is that they often leave the CAPS lock key enabled. This results in a password being entered in UPPER CASE by default. So be sure that you check this.
Have you read the Code of Conduct?
- MayaML
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Maya,Maya wrote:I can log into the new Family Search.
Yes I used that LDS account. I also tried to check my caps...
If you can login in NFS then you're no doubt using the correct LDS account information. At this point you may wish to use the Feedback mechanism on the simpleacts site to report your problem. It's possible they may have additional suggestions.
Have you read the Code of Conduct?
- MayaML
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Maya,
If you're successful at some point, please let us know what you found.
It may be helpful to someone else.
If you're successful at some point, please let us know what you found.
It may be helpful to someone else.
Have you read the Code of Conduct?
- marianomarini
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- MayaML
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