We cannot print from the Chromebook to the printer connected via USB cable. It prints an error page.
We can print from other devices such as macbook or a windows laptop, but those are personal devices and are not always available. Is there a way to update the drivers? We trying removing the printer and reinstalling it, and the Chromebook is up to date as well.
Cannot print from chhromebook
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russellhltn
- Community Administrator
- Posts: 35557
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Cannot print from chhromebook
What model printer? I think the church tends to buy Xerox brand printers (Lexmark in a FSC). But wards tend to have a habit of buying their own, which can't always be supported.
You could try the printer maker's support page to see if there's a driver for Chromebook.
You could try the printer maker's support page to see if there's a driver for Chromebook.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.