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LDS Tools will not show updated member list

Posted: Tue Nov 19, 2024 8:58 pm
by Skust
We have moved members out that still only show up on the Tools app and not in our directory. Also, we have had members that have passed away and it will not remove them from the list as well (this can be a very hard thing for spouses to see). We have synced multiple times and we are still having issues. Is anyone seeing the same thing or does any one have a solution?

Re: LDS Tools will not show updated member list

Posted: Tue Nov 19, 2024 9:22 pm
by russellhltn
Sync is not always picking up on changes. Try doing a refresh instead.