New computer autosetup failing when computer reboots before finishing

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
Post Reply
bhawley
New Member
Posts: 8
Joined: Fri Mar 13, 2020 9:11 am

New computer autosetup failing when computer reboots before finishing

#1

Post by bhawley »

Setting up a new computer. Autosetup begins and works fine until it is nearing completion. The dialog showing completion % is still up and progressing when a white box dialog shows up saying computer will reboot in 1 minute. The completion dialog indicates setup is continuing (% increases) while in 1 minute the computer does the indicated forced reboot. Then when it comes back up, the setup does not resume, and the ChurchSupportSelfProvision.exe file is missing. Downloading that file and restarting the provisioning resulted in the same results.

It appears some application is doing a forced reboot while the provisioner is still running. I have not found a way to prevent that reboot. This happens on 2 of the 8 new computers I have setup so far, and I have not tried the rest. Thoughts?
Grove Creek STS
Gearshock
New Member
Posts: 1
Joined: Sat Sep 28, 2024 5:50 pm

Re: New computer autosetup failing when computer reboots before finishing

#2

Post by Gearshock »

I've run into the same issue. I've been trying to work around it without much luck yet. 2 of 3 new computers have entered into this boot loop. Going to try the support line and hope they can help. Will post if I find anything.
Post Reply

Return to “Clerk Computers”