Page 1 of 1

Member tools not showing mission ward

Posted: Sun Aug 18, 2024 2:40 am
by jamesbuchanan0627
I figure I would take to the forums to try and answer my question. I am a missionary for the Spain Madrid North mission. I used to have access to all the wards and branches in my member tools, until about 5ish months ago. I'm now only able to access my home ward. I've unistalled, recached and done everything I can think of to sync. I've talked to both my home ward and church tech and they all say it's on the other end. Any advice?

Re: Member tools not showing mission ward

Posted: Thu Aug 22, 2024 4:30 pm
by sbradshaw
Do other missionaries in your mission have the same problem?
Are you able to access local member information through the Preach My Gospel app?

You could try sending feedback through Member Tools – the team that responds to feedback might be able to tell you if the changes in Member Tools are intentional, or escalate it to the developers as a bug.