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Error message “toner not installed” after installing a new cartridge

Posted: Sun Aug 04, 2024 11:02 am
by pamwertz
Tried restarting and replacing.

Re: Error message “toner not installed” after installing a new cartridge

Posted: Sun Aug 04, 2024 12:28 pm
by russellhltn
Is the toner OEM brand or something else?

Re: Error message “toner not installed” after installing a new cartridge

Posted: Sun Aug 04, 2024 2:53 pm
by jdlessley
russellhltn wrote: Sun Aug 04, 2024 12:28 pm Is the toner OEM brand or something else?
Many manufacturers install a chip in their OEM cartridges. Without that chip, or without the firmware updated on the chip, the copier does not get the proper signal from the cartridge.