Tech Forum

We have a computer that needs a higher priority over the internet connection.
This computer broadcast the church meetings.

When we have everyone in the building connected to Liahona, its causing the drop rate to increase, causing issue's with the vide stream.
We don't want to disabled Liahona, because other wards are using the wireless in their classes.

There are no network management tools within your reach. I'm not even sure the church could do anything. As far as I'm aware, any priority needs to be at the "wide" end of the funnel, not the "narrow neck" end. That is, while it might be possible to prioritize the traffic going out, it's not possible to prioritize the traffic coming down (like the packet acknowledgments for your stream).

I'd start by using a wired connection for the broadcasting computer. Wireless is convenient but tends to be less reliable. You might consider unplugging the AP that covers the chapel. That way you might be able to cut out all the member's phones in the congregation from trying to do updates.

If the other classes are showing video, that's going to be an issue. You could try approaching FM to see if the bandwidth can be increased.

You can connect that computer to the Lehi network and turn off the Liahona network during your meeting broadcasts and that would free up the bandwidth. That is what we do when it is an issue.

mgdyck wrote: ↑Tue Jun 18, 2024 4:47 am You can connect that computer to the Lehi network and turn off the Liahona network during your meeting broadcasts and that would free up the bandwidth. That is what we do when it is an issue.

True, but it appears that OP has a Sunday School going on at the same time as the webcast.

In our stake, overlapping meetings are staggered at 90 minutes intervals. That is, sacrament starts at 8:30, 10:00, and 11:30. This results in the sacrament meeting for the next ward starting a half hour into the prior ward's Sunday School.

One thought might be to leave Liahona on and turn it off just as the sacrament meeting starts. While that may not help with showing a video in SS, that should be enough time for members to update/download any books they need to follow along in class. You could also experiment with turning off the AP that covers the chapel just before the meeting. I'd imagine much of the bandwidth is going to devices that have "just arrived" and starting their automatic updates.

Ultimately, this may be something to work with the stake on. Either changing how SS operates, change the schedule, or work with FM on the bandwidth.