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Building calendars not available on Samsung

Posted: Wed May 22, 2024 5:27 pm
by GailBoyd
I am a building scheduler…help

Members can choose building calendars if they have an iphone. Members with a samsung do not see the same list.

Iphone user clicks on calendar… then the 3 dots “…” and can select the building calendar.

Samsung user clicks on calendar.. then the 3 dots”..” and only sees “manage” calendar with no option to select the building calendar.

Re: Building calendars not available on Samsung

Posted: Wed May 22, 2024 9:37 pm
by russellhltn
I believe you're talking about the Calendar in Member Tools.

Since you are a Building Scheduler, I'd recommend you use the website instead. Member Tools is strictly view-only when it comes to the calendar.

The location calendar is good for seeing what is available for scheduling, but in the hands of members it can turn into "well, if the building isn't being used, then I can use it." That can lead to problems.

Re: Building calendars not available on Samsung

Posted: Fri May 24, 2024 9:31 am
by GailBoyd
I do book the building events on the website..members with samsung phones cannot see the building calendar on lds tools… they only see stake and ward calendars. Members with iPhones can see all calendars. Something has changed for samsung users. Thanks

Re: Building calendars not available on Samsung

Posted: Fri May 24, 2024 1:33 pm
by jdlessley
The inability to see the locations calendars is an Android issue and not just a Samsung issue. I don't know if it was lost in the Member Tools 5.0 upgrade or whether it was never available for Android. I think it was the latter.

Re: Building calendars not available on Samsung

Posted: Fri May 24, 2024 6:24 pm
by russellhltn
jdlessley wrote: Fri May 24, 2024 1:33 pm I don't know if it was lost in the Member Tools 5.0 upgrade or whether it was never available for Android. I think it was the latter.
Prior versions had the selection, but it always seemed to be empty.