If you believe you have duplicate Church Accounts, you may delete an account you no longer need after signing into the account.
Once signed in, if you no longer desire to keep an account, we recommend deleting it by clicking on the "Delete Account" option under Account Profile on
https://account.churchofjesuschrist.org. When deleting an account, it is recommended that you delete accounts that do not have your Membership Record Number (MRN) associated to them.
Please note that when an account is deleted, it is non-recoverable. All associated information with other Church websites may be lost (i.e. Gospel Library, BYU Pathway
**, etc.) If you need to move online donations to the account you want to keep, please contact your ward/branch clerk or a member of your bishopric/branch presidency for assistance.
**For current or former BYU Pathway students, to avoid losing critical information, prior to deleting an account please contact your mentor for help determining which account is in use by BYU Pathway.
To check if there are other accounts using the same email address, please go to
https://account.churchofjesuschrist.org ... nformation. If there are multiple accounts associated with your email address, the page will display a list of these accounts in the Email section.
While email addresses may be associated with multiple accounts, it is recommended to use your email address with a single account to avoid future recovery issues. If you would like to update the email address on your account, input a new email address in the Email section on the Contact Information page mentioned above, click the Save button, and follow the prompts to verify the address.
If you update your email address, a message will be sent with instructions on how to complete the verification process.
For additional assistance, please review help topics on
https://account.churchofjesuschrist.org/help.