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Ward Directory and Map Page Flickers in a loop

Posted: Wed Feb 28, 2024 2:31 am
by joshbingham
Help.

My new Bishop (and myself) have a major issue when we signs into our church account and then choosing "Ward Directory & Map", the page just flickers and keeps resetting, not allowing access. What's going on? We both use Chrome for web browser.

Screen shot attached.

-Josh (Ward Clerk)

Re: Ward Directory and Map Page Flickers in a loop

Posted: Wed Feb 28, 2024 3:13 am
by garystroble
joshbingham wrote: Wed Feb 28, 2024 2:31 am Help.

My new Bishop (and myself) have a major issue when we signs into our church account and then choosing "Ward Directory & Map", the page just flickers and keeps resetting, not allowing access. What's going on? We both use Chrome for web browser.

Screen shot attached.

-Josh (Ward Clerk)
It's working currently for me. Your description sounds like a server issue which I have seen occasionally. For how long have you been having this problem?

Re: Ward Directory and Map Page Flickers in a loop

Posted: Wed Feb 28, 2024 9:20 am
by BrianEdwards
I've seen this occasionally. Almost always it was cookie buildup. Try running in private/incognito mode, and if that is successful, then try clearing the cookies from your browser.

If that works, please come back and share your results (and if it doesn't, please also share!). Very often people post a problem, get suggestions that work, and then never come back. Providing an update helps others who will eventually find this thread.

Re: Ward Directory and Map Page Flickers in a loop

Posted: Thu Feb 29, 2024 12:48 am
by caillines
BrianEdwards wrote: Wed Feb 28, 2024 9:20 am I've seen this occasionally. Almost always it was cookie buildup. Try running in private/incognito mode, and if that is successful, then try clearing the cookies from your browser.

If that works, please come back and share your results (and if it doesn't, please also share!). Very often people post a problem, get suggestions that work, and then never come back. Providing an update helps others who will eventually find this thread.

I had the flashing issue the other day. Clearing cookies fixed it.

Re: Ward Directory and Map Page Flickers in a loop

Posted: Thu Feb 29, 2024 8:57 pm
by joshbingham
BrianEdwards wrote: Wed Feb 28, 2024 9:20 am I've seen this occasionally. Almost always it was cookie buildup. Try running in private/incognito mode, and if that is successful, then try clearing the cookies from your browser.

If that works, please come back and share your results (and if it doesn't, please also share!). Very often people post a problem, get suggestions that work, and then never come back. Providing an update helps others who will eventually find this thread.


Using the Incognito worked like a charm. I didn't want to try clearing cookies since I've read that also deletes all the saved passwords. Thanks all for your help.

Re: Ward Directory and Map Page Flickers in a loop

Posted: Fri Mar 01, 2024 12:08 am
by russellhltn
joshbingham wrote: Thu Feb 29, 2024 8:57 pm I didn't want to try clearing cookies since I've read that also deletes all the saved passwords.
To limit impact, you can removed just the church cookie.

Re: Ward Directory and Map Page Flickers in a loop

Posted: Mon Mar 04, 2024 12:28 am
by joshbingham
russellhltn wrote: Fri Mar 01, 2024 12:08 am
joshbingham wrote: Thu Feb 29, 2024 8:57 pm I didn't want to try clearing cookies since I've read that also deletes all the saved passwords.
To limit impact, you can removed just the church cookie.
On my gosh, that was a WONDERFUl suggestions. I just did that and it worked like a charm. Thanks you brother for sharing that. I didn't know we could delete specific cookies. Have a great sabbath evening.

-Josh

Re: Ward Directory and Map Page Flickers in a loop

Posted: Sat Mar 23, 2024 1:53 pm
by rmsnwbrdr
I am experiencing this on my main machine at home. Win11 22H2, Edge 123.0.2420.53. I tried clearing cache/cookies/everything and it still doesn't happens. It works in Google Chrome but not in Edge.

Re: Ward Directory and Map Page Flickers in a loop

Posted: Sat Mar 23, 2024 2:57 pm
by russellhltn
rmsnwbrdr wrote: Sat Mar 23, 2024 1:53 pm It works in Google Chrome but not in Edge.
Do you have any plugins in Chrome and not Edge?

Re: Ward Directory and Map Page Flickers in a loop

Posted: Sun Mar 31, 2024 4:31 pm
by rmsnwbrdr
I tried this several different ways and it still fails in Edge but works in Chrome. I tried it...

1. With all extensions turned off
2. With my extensions turned on one at a time (ublock origin, lastpass, and amazon assistant)
3. with Edge ad blocking turned off

I did not try changing the tracking prevention modes in Edge (Basic, balanced, or strict, currently set to balanced).