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Samsung Galaxy Tab won't play video

Posted: Thu Nov 30, 2023 1:11 pm
by smlarsen53
My new Samsung Galaxy Tab won't play videos in the Come Follow Me lessons. Any suggestions?

Re: Samsung Galaxy Tab won't play video

Posted: Wed Dec 13, 2023 2:27 pm
by sbradshaw
What version of Android is your device running? Are you using the latest version of Gospel Library (currently 6.7.0)? Do you have any web filtering / content blocking on your device or network that might be blocking Church servers? Are you able to play videos in other sections of the app, like General Conference?

Re: Samsung Galaxy Tab won't play video

Posted: Sun Jan 14, 2024 6:04 pm
by michaelfish
I was having the same problem using an Android phone, where content would sometimes play and then sometimes the triangle for Play was non-existent. I discovered that when I put my phone into DND (do not disturb) mode, to silence during meetings, I could not play any videos. Once I turned off do not disturb or turned on Media Sound (Settings Notifications, Alarms and Sound, Media Sound), the triangle would show and I could play videos.