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Unable to use search in Tech Forum
Posted: Sun Sep 03, 2023 7:29 am
by SReitter
Newer Clerk here.
When I try to search at the top of the page I get the following message: Sorry but you are not permitted to use the search system.
Any thoughts to a resolution? (I tried to search but it obviously failed)
Re: Unable to use search in Tech Forum
Posted: Sun Sep 03, 2023 9:05 am
by rmrichesjr
I don't recall having personally heard of that symptom before. There's a chance it might be caused by the cookie buildup problem. If you try private/incognito mode and are able to use it, clearing your browser cache and deleting relevant cookies might help. Otherwise, make a few more (non-duplicate, on-topic) posts, and that might help.
Re: Unable to use search in Tech Forum
Posted: Sun Sep 03, 2023 11:37 am
by scottaldous
I'm having the same problem. An incognito window didn't help.
Re: Unable to use search in Tech Forum
Posted: Sun Sep 03, 2023 12:09 pm
by russellhltn
Make sure you're logged into the forum and not just the church web page. I believe search is disabled if you're not logged in due to bots abusing it.
Re: Unable to use search in Tech Forum
Posted: Sun Sep 03, 2023 10:06 pm
by russellhltn
Attached is an example of being logged into the church website (initials in the "orb"), but not in the forum ("Login" appears instead of user name).
![ForumLogin.JPG](./download/file.php?id=5277&sid=ef33a4f94052834cc6fc4511d99cd9ca)
- ForumLogin.JPG (12.13 KiB) Viewed 7519 times