Access Problem
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zaneclark
- Senior Member
- Posts: 1278
- Joined: Thu Jan 24, 2008 4:34 pm
- Location: Las Vegas, NV
- Contact:
Access Problem
I am having a puzzling problem.... I am unable to login to LCR or Tools. I have deleted the cache, changed browsers, reset my account, reset my router. I know it is confined to my access, as my wife can access Tools without a problem... Any there other suggestions I can try?
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jonesrk
- Church Employee
- Posts: 2455
- Joined: Tue Jun 30, 2009 8:12 am
- Location: South Jordan, UT, USA
Re: Access Problem
It looks like your mrn got removed from your Church Account
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zaneclark
- Senior Member
- Posts: 1278
- Joined: Thu Jan 24, 2008 4:34 pm
- Location: Las Vegas, NV
- Contact:
Re: Access Problem
I attempted to reset my account using my MRN. It said the number was invalid. So I tried to set up a new account with a new user name and password and MRN. it said an account already existed with the number. HELP!
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zaneclark
- Senior Member
- Posts: 1278
- Joined: Thu Jan 24, 2008 4:34 pm
- Location: Las Vegas, NV
- Contact:
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zaneclark
- Senior Member
- Posts: 1278
- Joined: Thu Jan 24, 2008 4:34 pm
- Location: Las Vegas, NV
- Contact:
Re: Access Problem
I am finally back in business! After jonesrk said that my mrn had been removed from my account, I spent hours trying to find a way to restore it and finally succeeded. I am supposedly the tech guy in the ward that members come to with account problems... I have much more empathy with them now!zaneclark wrote: ↑Wed Jul 19, 2023 11:47 am I am having a puzzling problem.... I am unable to login to LCR or Tools. I have deleted the cache, changed browsers, reset my account, reset my router. I know it is confined to my access, as my wife can access Tools without a problem... Any there other suggestions I can try?