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Error when removing users from SMS

Posted: Sun Jan 02, 2022 11:55 am
by austinjs8185
Hello all!

I am getting this error when trying to remove some old users from our Stake SMS:

Database Error : The DELETE statement conflicted with the REFERENCE constraint "FK__ActionIte__To_Us__3D73F9C2". The conflict occurred in database "jordanriverysa_StakeSMS", table "dbo.ActionItems", column 'To_UserID'. The statement has been terminated.

Has anyone encountered this error before and know how to fix it?

Re: Error when removing users from SMS

Posted: Sun Jan 02, 2022 12:12 pm
by russellhltn
I assume you mean MLS, not SMS.

You can't delete any user that's done any financial transaction in the last three years plus current. So any involvement 2019 or later. You'll have to settle for deactivating the account.

Re: Error when removing users from SMS

Posted: Sun Jan 02, 2022 12:20 pm
by austinjs8185
lol I apologize! I thought the system we were using to track calling called SMS was church wide. It is not. Thank you for your quick response. Sorry for the confusion

Re: Error when removing users from SMS

Posted: Tue Jan 04, 2022 10:32 am
by scgallafent
The application actually is called SMS. SMS is not developed by the Church. You will need to contact the developers of that application.