I have made the necessary changes in my personal information and saved it. But it keeps telling me it is not saved. The "save" button is greyed out to make it impossible to continue. It would appear there are also problems in being able to pull up the formating tools as it won't let me actually underline but uses the formula. I would really like to go into other information and check things out. Please help.
Saundra Hatch Parry
saved but does not recognize - won't let me in
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SaundraParry
- New Member
- Posts: 1
- Joined: Fri Jun 04, 2021 12:01 pm
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russellhltn
- Community Administrator
- Posts: 35338
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: saved but does not recognize - won't let me in
You might want to try incognito mode. Church websites frequently have problems with cookie build-up.
You also might try another browser to see if it works better for you.
You also might try another browser to see if it works better for you.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.