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Member still part of stake in his mission

Posted: Sun May 23, 2021 1:49 pm
by dcarr
I am ward membership clerk and need tier 2 support but don't know where to find it. The contact us link in LCR takes me to service now which just says logged out and I cannot log in to submit a support request.

A ward member in Provo, Utah logs into gospel tools and sees in his ward drop-down a stake and branches from his mission in Russia, from which he was released years ago. See screenshot. How can I unlink his membership account from these mission branches?

Re: Member still part of stake in his mission

Posted: Sun May 23, 2021 3:33 pm
by russellhltn
That unit needs to remove him from their records. They most likely made him an out of unit member to hold some calling.