Tech Forum

Hello All,

Could anyone provide me with some guidance, I'm currently trying to start Indexing on a Mac, I'm using Safari, however I've tried Chrome and Firefox and I keep getting the following error (see attached image).

I've brought this up directly with FamilySearch Support however this is still happening.

Thanks for your help!

Im having the same problem. How did you resolve it?

LilliaLCH wrote:Im having the same problem. How did you resolve it?

This might be caused by server problems. Sunday is a very busy day for the church servers. I have seen problems with MemberTools, Gospel Library, FamilySearch, and the main church site that can all be traced to server problems or overload. About the only thing we can do is be patient. Go do something else for a little while and then try again.