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Patrons not logging out of family history center computers
Posted: Wed Feb 07, 2018 1:34 am
by BrotherWetzel
I'm a Director at the Cleveland Texas Family History Center and I have witnessed on several occasions that the patrons including missionaries and members not logging out of their personal accounts, I'll have to go behind them and log out for them. I held a class and will hold many more teaching the importance of personal security and responsibility while using the FHC computers. I Just wanted to share that and to see if anyone else was facing the same issues.
Re: Patrons not logging out of family history center computers
Posted: Wed Feb 07, 2018 10:38 am
by russellhltn
Not just out of FamilySearch, but Google as well. If they're logged into Google, the next patron has full access to their email.
Re: Patrons not logging out of family history center computers
Posted: Wed Feb 07, 2018 1:16 pm
by sbradshaw
What browser(s) do you have installed in the family history center? Some browsers have an option to automatically clear history or user data when the browser is closed. That may help a little bit.
Re: Patrons not logging out of family history center computers
Posted: Wed Feb 07, 2018 5:08 pm
by jessiehearle
Set up browsers to not save passwords at a family history center
https://familysearch.org/ask/productSup ... 1812710963
Re: Patrons not logging out of family history center computers
Posted: Wed Feb 07, 2018 5:44 pm
by russellhltn
"! Article not found."
If I log in to FamilySearch, then I get just the title. Seems that as a STS, I should be able to see it.
Re: Patrons not logging out of family history center computers
Posted: Thu Feb 08, 2018 4:26 pm
by jessiehearle
Contact FamilySearch Support and ask them to send the article to you.
Re: Patrons not logging out of family history center computers
Posted: Sat Feb 10, 2018 1:15 pm
by BrotherWetzel
Is anyone familiar with the Yubikey? you can find information at yubico.com . The church already has a sales team from Yubico that represents them, I've been using the device and it's been a blessing.