Tech Forum

I have a building that SLC put a discovery center in. Need a number to call to get it working again

omagico wrote:I have a building that SLC put a discovery center in. Need a number to call to get it working again

All FamilySearch-related questions go through FamilySearch support at 1-866-406-1830 (or if you're not in North America, you can go to the FamilySearch Contact Us page to look up the number for other countries).

I sent an email to all ward members showing them how to do family hisotry and indexing from there homes. I tried to attach 3 documents from my own computer and when I hit find where they are at, I found them on my computer and attached them to the general email. The attachments showed in 3 boxes above the box for attachments, and when I sent it, the attachments were completely garbled. It was showing the computer talk for each word. I really need to get these 3 attachments to our ward members Asap since they already have the email, but can't open the step by step processes on both family history and indexing. I need to know if there is something I can do on this end to fix the problem or be walked thru the process, perferably by voice.. Thank you

I am having trouble using some parts of my LDS app. It is supported by Google and has a notice that I need updates, but I don't understand how to do it.

I had a lady from Vineyard Utah call me needing to reset her password for indexing. She called me, Gary Schwartz asking for a phone number to call for help? I don't know where she got my number and why she called me but I'm trying to get her a phone number to call for some help. She is visiting family in Washington State.

My phone number is [removed]
Her name is [removed]...

garyschwartz wrote:I'm trying to get her a phone number to call for some help.

I would suggest that she call the FamilySearch customer service number.
866.406.1830