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new version released 2/27/2015

Posted: Sat Feb 28, 2015 8:36 am
by dstod
I downloaded the new version (2015.226.2156.3796) and was able to run and enter my username and password and the app synced with the database. But then it crashed and every time I try to restart it shuts down. Any help or suggestions?

Re: new version released 2/27/2015

Posted: Sat Feb 28, 2015 7:20 pm
by techgy
Just a quick thought as I'm not familiar with the Iphone.
You might try clearing the cache, then re-starting. This will force a reload.
If that fails, then contact the developer.

Re: new version released 2/27/2015

Posted: Sat Feb 28, 2015 10:30 pm
by dstod
My phone is a Nokia Lumia 822 running Windows Phone 8.1 Update & Lumia Denim software. the LDS Tools version is 2015.226.2156.3796 released and installed 2/27/2015. I have uninstalled the app and then re-installed but still have the same problem. I'm not finding any way to clear the cache as was suggested by techgy.