Tech Forum

Has the export households feature for the ward directory been removed? I do not see it anymore once I log in.

I don't know for sure if that feature is dependent on calling, but I suspect it is. I am able to export households as an assistant ward clerk. Has your calling recently changed?

I'm having the same issue. It seems the recent update has removed this feature. This didn't use to be dependent on a particular calling, and as the Help Documentation shows that this is a feature for all members, I believe this to be a bug.

I believe it must be dependent on calling. Due to a boundary change I was released from my calling as Assistant ward clerk and no longer have the capability in my new ward where I currently have no calling.

I know I used to see it, but now I don't. Clearly something has changed, but I don't know if it was removed entirely or limited to some callings. I've asked for clarification.

russellhltn wrote:I know I used to see it, but now I don't. Clearly something has changed, but I don't know if it was removed entirely or limited to some callings. I've asked for clarification.

It hasn't been removed entirely. As ward clerk I still have that option.

eblood66 wrote:

russellhltn wrote:I know I used to see it, but now I don't. Clearly something has changed, but I don't know if it was removed entirely or limited to some callings. I've asked for clarification.

It hasn't been removed entirely. As ward clerk I still have that option.

Just to be clear, this is from the directory, not the clerk tools, right?

russellhltn wrote:Just to be clear, this is from the directory, not the clerk tools, right?

Yes. The original post was clearly talking about the Directory, and I certainly responded in that context.

russellhltn wrote:

eblood66 wrote:

russellhltn wrote:I know I used to see it, but now I don't. Clearly something has changed, but I don't know if it was removed entirely or limited to some callings. I've asked for clarification.

It hasn't been removed entirely. As ward clerk I still have that option.

Just to be clear, this is from the directory, not the clerk tools, right?

Yes

eblood66 wrote:It hasn't been removed entirely. As ward clerk I still have that option.

As an Assistant Stake Clerk, I also have the export option available, so maybe it is calling specific.