Community Discussion of Church Technology
https://tech.churchofjesuschrist.org/forum/
https://tech.churchofjesuschrist.org/forum/viewtopic.php?t=4602
ryan jones wrote:I was able to get in just fine. The leadership took a little while to load, but it did finally load.
I'm with Zane on this one -- I can go to the directory page, but I get an eternal spinner indicating that it is trying to load data. I see no data at all.zaneclark wrote:I still can't open the directory. Maybe I need to hold my mouth different or something.
I just checked it and I had no problems. The directory came up fine. Perhaps, as Zane said, you have to smile at it.Alan_Brown wrote:I'm with Zane on this one -- I can go to the directory page, but I get an eternal spinner indicating that it is trying to load data. I see no data at all.
I tried smiling, but it came out more like a grimace.techgy wrote:I just checked it and I had no problems. The directory came up fine. Perhaps, as Zane said, you have to smile at it.
Code: Select all
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Tablet PC 2.0; .NET4.0C)
Timestamp: Thu, 15 Jul 2010 17:16:10 UTC
Message: 'length' is null or not an object
Line: 8
Char: 5
Code: 0
URI: https://beta.lds.org/directory/scripts/pages/index/widgets/unitSelector.js
I'm happy to hear you are having the same problem.... I was beginning to think it was only a Las Vegas thing.......Alan_Brown wrote:I'm with Zane on this one -- I can go to the directory page, but I get an eternal spinner indicating that it is trying to load data. I see no data at all.
From this error and your screenshot it looks it is having a problem loading the list of units in your stake. Is there someone else in your stake or preferably your ward that can try and see if they are having the same issues?Alan_Brown wrote:Code: Select all
Message: 'length' is null or not an object Line: 8 Char: 5 Code: 0 URI: https://beta.lds.org/directory/scripts/pages/index/widgets/unitSelector.js
I'm seeing the same effect. Using Firebug in Firefox it looks like the problem is that the REST service call to get the units in the current users stake is returning a completely empty response. The error above happens when it tries to process that blank response.Alan_Brown wrote:I tried smiling, but it came out more like a grimace.
I cleared my cookies and cache and closed my browser. Still the same eternal spinner. I tried this originally on Firefox 3.6.6, then on IE 8.0.7600. One interesting thing on IE: I got a Javascript error:
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Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Tablet PC 2.0; .NET4.0C) Timestamp: Thu, 15 Jul 2010 17:16:10 UTC Message: 'length' is null or not an object Line: 8 Char: 5 Code: 0 URI: https://beta.lds.org/directory/scripts/pages/index/widgets/unitSelector.js
The same thing is happening for me. Wild speculation (since this doesn't seem to be universal): Short unit numbers are causing this problem. My unit number only has 5 digits.eblood66 wrote:I'm seeing the same effect. Using Firebug in Firefox it looks like the problem is that the REST service call to get the units in the current users stake is returning a completely empty response. The error above happens when it tries to process that blank response.
I wonder if they did a new release or if this is a problem with the backend services.
Interesting theory, but the unit numbers for my stake and every ward in my stake all have 6 digits, and I'm seeing the problem.oregonmatt wrote:The same thing is happening for me. Wild speculation (since this doesn't seem to be universal): Short unit numbers are causing this problem. My unit number only has 5 digits.
I have reported this problem using the Feedback link on beta.lds.org.oregonmatt wrote:Do we need to provide this feedback to the feedback link, or has it been picked up from here?
I see the same. I waited 90 seconds or so for it to load before I gave up.Alan_Brown wrote:I'm with Zane on this one -- I can go to the directory page, but I get an eternal spinner indicating that it is trying to load data. I see no data at all.
We haven't put out any new code since July 1st. I can't reproduce the problem with any of my test data.eblood66 wrote: I wonder if they did a new release or if this is a problem with the backend services.