Leader and Clerk Resources access on new.lds.org

Discussions about the Leader and Clerk Resources on lds.org.
eblood66
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Post by eblood66 »

High Powder wrote:Please continue to update. I'm in a similar position. 5 days and waiting since callings were added in MLS (website administrator and ward assistant clerk) with no change in lds.org tools. Callings appear in directory, access to CDOL ok, but doesn't seem to have "taken" on lds.org.
If you haven't already I'd say you should submit feedback at very least. Even if you rights show up eventually, that's really too long to have to wait.

You may also want to contact LUS. If you don't want to spend the time on the phone then at least an MLS message is probably in order.
tortdog
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Post by tortdog »

LUS informed me that they are receiving multiple reports of similar issues, in which MLS is not synchronizing correctly with lds.org. They are queuing me in to be manually corrected in the next 3 days or so.
tortdog
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Post by tortdog »

Tools are up for me. Not sure if LUS manually fixed it or it just suddenly "took".
bryce@buchanan6.com
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Post by bryce@buchanan6.com »

Same here. Called and talked to Tier 1 support this morning, but missed the call back from Tier 2. Access has now been granted.

I'm in the same boat -- don't know if it was added manually, or if it just took.
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kd7mha
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Post by kd7mha »

I had the same issue, I was released from my calling

Sunday, MLS was updated
Tuesday, directory shows new calling, but still have access to edit profiles
Thursday, calendar shows new calling, but still have access to the approvers page
Friday the permissions for both directory and calendar take effect
There are 11 types of people. Those who understand Gray Code and those that don't.
kisaac
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Local control?

Post by kisaac »

markgnorthcott wrote:Is it the intention of this tool in the future for the stake leadership, bishopric and clerks to be able to control who gets access to the different modules that are available, like it is currently done in MLS?
I would be interested in hearing somebody "in the loop" answer this..or did I miss it?

We've been told that all we have in MLS eventually will be availble via the internet. However, as we see with those tools released so far we are losing control at the stake and ward level of who can access what information.

To rephrase markgnorthcott's question:
Will the future of access to these tools always be based on callings and not on the "preferences" of individual bishops? For example, some units may wish to have only certain people see temple recommend information, as can be the case in MLS. You can select who will see this: Is it your ward clerk, is it your exec. sec., is it both, or is it neither? The bishop has always been able to decide this within MLS. Now, as we expand these internet tools, SLC makes that decision, and seems to favor expanding who can do and see what, from my experience. We are losing this ability on the ward/stake level.

Maybe it's not a problem. Maybe it's the future. Will local control come back?
RossEvans
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Post by RossEvans »

kisaac wrote:The bishop has always been able to decide this within MLS. Now, as we expand these internet tools, SLC makes that decision, and seems to favor expanding who can do and see what, from my experience.

It suppose that depends on the particular issue and on the bishop. In many cases, the online privileges are more restrictive.
kisaac wrote:Will local control come back?

My assumption is that there will be no features to delegate online control back to bishops. If there has been such a hint, I have missed it, too.
jdlessley
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Post by jdlessley »

kisaac wrote:Maybe it's not a problem. Maybe it's the future. Will local control come back?
We have to remember that desktop MLS (or classic MLS, depending on who you talk to) will still be around and have the same functionality as we have to come to be familiar with. The modules being developed for the internet will evolve over time. We are not losing anything. We are gaining the ability to access information, and in some cases make changes, to the database from a web interface. So in this respect local control was never lost.

When the confidential information is made available on the Internet there has to be more restrictive measures employed to ensure the data will remain secure. Eventually we may see access approaching the same as we now enjoy at the clerk computer.
JD Lessley
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alan.richardson
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Post by alan.richardson »

tortdog wrote:The techie in our Stake Presidency has advised me that sometimes it seems it takes 4-5 times of submitting the calling before it "takes". He's very technical oriented, and he has not been able to figure out a reason.

He's stumped.

I'm going to just be patient and wait to see if anything changes. In the meantime, I don't have to do as much so all is good!

(Picked this post to quote to show trying to get the conversation back to updating CDOL and access rights rather than the local control issue beginning to play out. With that "disclaimer", I'll share an interesting first person story that has since resolved, so no further action is requested, but if it helps another . . .)

We recently changed units (same stake) and the process seemed very drawn out and perhaps not exactly what was intended. Our "records" moved appropriately quickly (24-48 hours) on the classic site. Our house marker for our new address (in maps) moved, but it was still "assigned" to the old unit. Even our old unit's callings/permissions remained in the leader portal, CDOL, etc (for a period, I saw I had calendar approval privledges in the new unit, which would have be appropriate in my old unit, but not (yet?) in the new one).

Our names eventually (several days) migrated to the new unit on the new lds.org directory. But the callings and associated accesses remained with the old unit for up to 10 days. CDOL went away first (still showed up in Tools, but then it presented "you have no permission" or similar).

Now everything is in order. It is interesting to wonder why/how that happened, and whether member moves are usually so convoluted (I expect not).
jonesrk
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Post by jonesrk »

Alan.Richardson wrote:(
We recently changed units (same stake) and the process seemed very drawn out and perhaps not exactly what was intended. Our "records" moved appropriately quickly (24-48 hours) on the classic site. Our house marker for our new address (in maps) moved, but it was still "assigned" to the old unit. Even our old unit's callings/permissions remained in the leader portal, CDOL, etc (for a period, I saw I had calendar approval privledges in the new unit, which would have be appropriate in my old unit, but not (yet?) in the new one).

Our names eventually (several days) migrated to the new unit on the new lds.org directory. But the callings and associated accesses remained with the old unit for up to 10 days. CDOL went away first (still showed up in Tools, but then it presented "you have no permission" or similar).

Now everything is in order. It is interesting to wonder why/how that happened, and whether member moves are usually so convoluted (I expect not).
For the most part that makes sense. The membership records don't move until the clerk sends them. I was called as a ward clerk after a ward split and it took a few days to get together with the old ward clerk to get keys and MLS access. As the membership is moved MLS releases people that are moving from their callings. This will go up to CDOL with the next send/receive (I'm not sure if it is the same one as the membership changes or the next one). Once the callings are removed from CDOL you would see the "you have no permission" message in CDOL. The Tools menu and other rights in lds.org take the 2-3 days to replicate, so you would have rights there until it gets cleaned out.

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