Hello everyone,
After about a year since I've been on this thread I have finally added the ability to request more info about using the text notification tool using twilio. For more info see the landing page and you can request information.
https://ward-notification-pager.io
You can find more information at the home page below and also request more info.
Some quick FAQ
is the application free to use?
Yes the managing of contacts, organizations and integration with twilio is totaly free!
What are the twilio costs?
This varies depending on how many contacts you are sending messages to and also how long are you text messages. I have tried my best to estimate the cost before sending the message that way users can shorten messages to
be more cost effective.
Can you receive messages in the application?
Yes, there will be instructions sent to you on how to connect twilio inbound messages and forward them to the app so you have 1 place to view outbound/inbound messages
Can you import a spreadsheet of contacts?
Yes, there is an import tool you can use to import a max of 200 contacts at a time. If you have 400 contacts do 2 spreadsheet imports.
Is there a limit of how many contacts?
Currently I haven't yet reached a limit.
Security and permissions?
Each ward has it's own separated space in the app. When someone signs up a new ward is created and users are assigned to a ward. Users can't not see each others ward contacts. This is super important because each ward
has it's own twilio account and phone number and must be isolated at all times.
Email Notifications?
When you have enabled to receive messages in the application, each user can opt in to receive an email and then a user can take any action if necessary.
Can contacts opt-out to receive text messages?
Yes if a user replies STOP to a message send by your ward twilio will flag as unsubscribed phone number. When you send a message to this contact twilio will notify the app and in response the application will unsubscribe and
disable the contact. This contact will not receive any more messages. If at a later time they op-in then the user will be re-enabled and will continue to receive messages.
Is there a twilio discount to send messages?
No, unfortunately there are not discounts. However if you reference other wards you may receive credits from twilio. Look into the twilio referral program
Is there going to be a mobile app?
At this time no, the app works well on mobile browsers it was built and tested around mobile phones.
Finally thanks to all the wards that are currently using it as it has made the application better with suggestions!.