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Re: Need help with mission email
Posted: Mon Sep 26, 2022 2:43 pm
by kohlerrk
My Daughter is on a mission. She can't receive email and it says she is over her storage limit. When we look at what she has stored I don't see any large files. I tired to insert screenshots of the file warning and files in her Mission Drive but it is not letting me.
Does anyone have any suggestions?
Re: Need help with mission email
Posted: Mon Sep 26, 2022 3:21 pm
by russellhltn
Most likely it's ether a large number of photos stored and/or a number of attachments in past emails. The answer would be to back them up somewhere else and delete them from the account.
Re: Need help with mission email
Posted: Tue Feb 28, 2023 8:42 pm
by monicaatieno
Hi am monicah Odhiambo.
This is my missionary Email [email address removed]
> I have been trying to log into my mission email account and it seems as if
> it has been deleted. Is there any way that I can recover those emails?
Re: Need help with mission email
Posted: Tue Feb 28, 2023 9:30 pm
by jdlessley
Are you actively serving your mission? Or are you a return missionary? If actively serving, then contact your mission office for help. If you are a return missionary, then follow the instructions to
post #3 in this thread.
Re: Need help with mission email
Posted: Sun Mar 12, 2023 9:58 am
by vkhopkinson
wertdl wrote:
> You'll want to contact the Global Service Center for assistance if you're within the 18-month window, not the Missionary Department.
How do I contact “Global Service Center”?
Re: Need help with mission email
Posted: Sun Mar 12, 2023 10:13 am
by jdlessley
vkhopkinson wrote: ↑Sun Mar 12, 2023 9:58 am
wertdl wrote:
> You'll want to contact the Global Service Center for assistance if you're within the 18-month window, not the Missionary Department.
How do I contact “Global Service Center”?
Ask your ward clerk for the telephone number. He can tell you the hours of operation for your area. The help desk is open on weekdays and closed on weekends.
Re: Need help with mission email
Posted: Mon Jun 26, 2023 10:42 pm
by hayleepearson
My mission email was deleted before I got all my pictures! Could I get it reactivated again??
Re: Need help with mission email
Posted: Tue Jun 27, 2023 1:04 pm
by jdlessley
hayleepearson wrote: ↑Mon Jun 26, 2023 10:42 pm
My mission email was deleted before I got all my pictures! Could I get it reactivated again??
The answer to your question is in this post:
wertdl wrote: ↑Wed Apr 06, 2016 9:15 pm
MyLDSMail accounts are disabled 60 days after a missionary's release date. The account is purged approximately 18 months after the release date. When the account is disabled, access can be temporarily restored (24 hrs., I believe). Once it's purged, it's gone forever.
You'll want to contact the Global Service Center for assistance if you're within the 18-month window, not the Missionary Department.
See the
this Help Center article for the GSD telephone numbers.
Re: Need help with mission email
Posted: Fri Oct 13, 2023 11:46 pm
by Krisgard
My son just realized he never saved the pics that were connected to his missionary email and just hit 90 days from being home yesterday. Is everything deleted, or is it possible to recover the email long enough to save his pictures?
Re: Need help with mission email
Posted: Fri Oct 13, 2023 11:54 pm
by russellhltn
Krisgard wrote: ↑Fri Oct 13, 2023 11:46 pm
My son just realized he never saved the pics that were connected to his missionary email and just hit 90 days from being home yesterday. Is everything deleted, or is it possible to recover the email long enough to save his pictures?
You'll want to see the
post just before yours