Missionary Phone

Some discussions just don't fit into a well defined box. Use this forum to discuss general topics and issues revolving around the Church and the technology offerings we use and share.
estevejaimes2005
New Member
Posts: 1
Joined: Sun Feb 01, 2026 9:48 am

Re: Missionary Phone

Post by estevejaimes2005 »

Mi cuenta personal dela misión no me da !! Porque será
madi8
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Posts: 1
Joined: Thu Apr 30, 2026 7:28 am

Re: Missionary Phone

Post by madi8 »

Hello, I am Sister Olson. I am a secretary in the Brazil Porto Alegre North Mission and we have some phones here that don´t have Maas360. Is it possible to add on Maas360 to these phones?
rmrichesjr
Community Moderators
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Missionary Phone

Post by rmrichesjr »

madi8 wrote: Thu Apr 30, 2026 7:29 am Hello, I am Sister Olson. I am a secretary in the Brazil Porto Alegre North Mission and we have some phones here that don´t have Maas360. Is it possible to add on Maas360 to these phones?
This is basically a user-user discussion forum, not an official support channel, so you're more likely to get a useful reply by using official support channels. If there is no other support channel for IT for missions, the Global Services Department should be able to either help directly or direct you to someone who can.
Sylvester1998
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Posts: 1
Joined: Sun May 10, 2026 6:01 am

Re: Request for mass360 removal

Post by Sylvester1998 »

I'm having issues with my devices since I came back from mission, I have tried several times to remove mass360 from my phone and it has not yet been removed.

This is the code to remove the mass360: KB0077029
Nash1508
New Member
Posts: 1
Joined: Wed May 20, 2026 9:46 pm

Re: Missionary Phone

Post by Nash1508 »

My phone has shut down since returning home from my this mission this is what I was instruct. My code i’m supposed to search is KB0061649 and then it tells me to follow the instructions
18vangu2004
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Posts: 1
Joined: Fri Jun 05, 2026 11:46 am

Re: Missionary Phone

Post by 18vangu2004 »

:cry: j'ai un problème avec mes outils technologiques de la mission, je suis un missionnaire de retour mais l'application MaaS360 ne quitte pas le téléphone malgré les essais de réinitialisation et dans l'autre, mon compte Samsung m'empêche d'effectuer l'action de réinitialisation.

Je n'ai pas accès aux applications importantes pour la communication car elles sont bloqués.

Veuillez m'aider svp!!!
silvamarsantos
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Posts: 1
Joined: Wed Jun 10, 2026 7:34 am

Re: Missionary Phone

Post by silvamarsantos »

Maiadesousa65@gmail.com wrote: Fri Jan 02, 2026 2:29 pm Já fiz todo o processo pedido e meu telefone não desbloqueia
rickypydimalla
New Member
Posts: 1
Joined: Sat Aug 08, 2026 7:09 am

Re: Missionary Phone

Post by rickypydimalla »

Hey
I am a return missionary.
Name Elder Pydimalla
Served in India new Delhi Mission
Imei number:[removed]
Please kindly door the needful

Moderator note: IMEI removed for security reasons.
rmrichesjr
Community Moderators
Posts: 4745
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Missionary Phone

Post by rmrichesjr »

Congratulations on completing your full-time mission!

If you're asking how to get your phone unlocked, this post may help: viewtopic.php?p=242278#p242278

Or, maybe this post: viewtopic.php?p=184540#p184540

If your need is something different, please write in your first language or your mission language so we can use Google Translate built in to the forum to get a clearer idea of how to help.
edemilsonhelder
New Member
Posts: 1
Joined: Wed Aug 12, 2026 2:05 am

Re: Missionary Phone

Post by edemilsonhelder »

Please I need help with my phone. I'm a returned missionary. I have tried the steps to remove the mass 360 from my phone but the more I try, the more it gets worse I no longer have access to the browser. I need help i already followed the instruction but nothing charged

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