Error Downloading

[ebenvisher]

Same as everyone else: "Error Downloading - Some information could not..."

iPhone 5 with iOS 6.1.2 - First noticed the bug in January or February 2013.
iPad 1 with iOS 5.1.1 (the highest supported) - Error started before Christmas 2012

How unusual that we would be at least three months into such a major bug and it isn't fixed. Sigh. So, I have no data when I'm in bishopric meeting (I'm 1st counselor).

BTW, of course I've reset the machine, uninstalled and reinstalled the app multiple times, and all the usual. (I've been a computer programmer for decades. I know what an incredible, unbelievable amount of work it took to write LDS Tools. I just love the app, except at the moment it's just a brick. )

[rwach]

This appears to be an issue related with your LDS profile (specifically your calling).
I am the Stake Exec Sec and also have a designation as an asst stake clerk on my CDOL profile.
I too am unable to download the app's data and I get the same error reading described in this post.
However, I was able to enter my wife's lds login with the app on the same device. I was then able to successfully download all of the LDS Tools data that would pertain to her lds profile (she is a cub master).
When logged back into the app with my credentials it choked again and was not able to complete the data download pertaining to my profile.

[ebenvisher]

Rwach,

Thanks. I appreciate your answer. Even though I figured the same thing out a week ago, I really appreciate your thoughtfulness in taking time to let me (and others) know a workaround.

I am both a stake assistant clerk and a ward first counselor. I, too, was able to use my wife's login. I agree, the bug seems to be related to permissions for callings.

When I checked yesterday the bug was still there. I'm sure some programmers are busily trying to get to it. Thanks, programmers! We sure appreciate you!

--Eben Visher

[rwach]

UPDATE: This problem was resolved for me with today's 2.1.3 update. Synced data without any download issues. App is working great. Thanks for the bug fix!

[ebenvisher]

Version 2.1.3 fixed it on my iPad 1 and iPhone 5. Thanks, programmers!