Cannot get General Conference 2011 via the Internet with Windows 7

[harddrive]

I kept experiencing pauses in the stream of about 15-20 seconds each time. My guess is that something was wrong with a given packet and it had to be refetched. While the stream never lost its place or skipped around, it did create some interesting "cliff hangers" in several of the talks while it paused for to reload the mangled packet.

I just want to take a minute to let you guys know that during a streaming media there is no "refetch" or retransmissions of packets. If the packet doesn't get there or gets dropped then it is gone. So the pauses you are talking about could be the result of rebuffering or something else. You should be able to continue to test because the videos should still be up at the website. You won't do it live, but you should be able to test anyway.

[kpentz]

You should be able to continue to test because the videos should still be up at the website. You won't do it live, but you should be able to test anyway.

Hi,

Thanks for the further input.

One of the strange things about my issue is that archived videos were always working just fine - even the Conference archives from just a few hours before....
Only the live feeds from "Watch" had a problem.
Oh well....
What was most important, we got to watch Conference anyway - through the alternatives mentioned....

And, btw, for the most part, the Conference feed had just amazing quality - image and sound were perfect - even when the monitor was our 42" TV screen.

Thanks again,
Kelly

[lajackson]

If the packet doesn't get there or gets dropped then it is gone. So the pauses you are talking about could be the result of rebuffering or something else.

I attributed the short pauses (10-15 sec) to buffering on my own machine. These occurred irregularly, perhaps two or three times per session, usually when the choir sang and the movement was more than the system could keep up with. As I watched the time after each a pause, I noticed it was going faster and making up the loss to get back to the true live feed. Again, I attributed all of this to my local machine.

I also had numerous one-second repeats (the same picture/sound repeated). After a number of them, the video/sound would jump ahead by about the amount of time that had been repeated, and that part of the talk would be lost.

The jump ahead only occurred about two times a session. After that point, the green Live button went black, and I was able to determine that I was receiving a stream at about a 30-second delay from "Live" (which appeared to be real time). At any point after that (usually between talks or when the choir was about to sing), I could click on the Live button, and the feed would, in fact, go live, skipping ahead the 30 seconds it was behind.

Then the whole process would start over. I usually made it 30-45 minutes before dropping from Live to delay, so I never went from delay back to live more than twice a session, although I ended two of them having just dropped back to delay and would have gone live again at the two-hour point.

I attribute the latter issue to both the slowness of my DSL and my machine, and a cooperating stream that felt my computer was not keeping up and just let me slide into some sort of delay mode.

Oh, the stereo cutting in and out was also probalby a result of my slow DSL and machine. And when it did cut to monaural, after a few minutes of successful feeding, it switched back to stereo if I was still getting a Live feed and not the 30-second delay.

Of course, I have no idea why any of that was really happening. Mostly, I was delighted that it worked so well.