reconciling membership updates

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aebrown
Community Administrator
Posts: 15156
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

Post by aebrown »

colbyj wrote:the ward website does not list the members, so it appears the ward MLS and ward website are in synch. For some reason my stake MLS still shows the members in question as part of the ward. And we're talking nearly 50 members. I've done multiple send/receives, and this has been over a period of weeks. Not sure what to do, call the MLS phone number listed in this thread?
If the problem is just on the Stake MLS side, then it might be a good idea to do a "Request Unit Data Refresh" (from the File menu). You can specify all wards, or just the ward in question. Do a Send/Receive, wait a few hours (24 will certainly do, but perhaps it's quicker these days), then do another Send/Receive. That will most likely fix it.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Post by russellhltn »

Alan_Brown wrote:That will most likely fix it.
If that doesn't do it, call the number given up thread. Preferably when you can be in front of the stake computer when the support line is open.
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