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Re: Local Broadcasts Not Showing:
Posted: Fri Jan 17, 2025 11:40 am
by melanieanndalton
We are experiencing the same issue. Webinars are set up in Zoom, they appear as "local broadcasts" on the Broadcast page, but when the event is over (in this case Sacrament Meeting) the link disappears from the Broadcast page. Any help would be greatly appreciated. Also, what is "GTS" in the previous comment it says to contact GTS. Thank you!
Re: Local Broadcasts Not Showing:
Posted: Fri Jan 17, 2025 12:29 pm
by jdlessley
melanieanndalton wrote: ↑Fri Jan 17, 2025 11:40 am
Also, what is "GTS" in the previous comment it says to contact GTS. Thank you!
The reference was to the
Global Services Department (GSD).
Re: Local Broadcasts Not Showing:
Posted: Fri Jan 17, 2025 12:30 pm
by mmacconnell
russellhltn wrote: ↑Mon Jan 13, 2025 10:34 am
mmacconnell wrote: ↑Mon Jan 13, 2025 6:55 am
For us it does not matter. It is both new and edited events that are having issues.
You might want to contact GSD.
I contacted them and they could see the issue on their end. In fact while I was on the call another STS called in with the same issue. Just waiting to hear back after they escalated the issue.
Re: Local Broadcasts Not Showing:
Posted: Mon Jan 20, 2025 12:52 pm
by tonynocchi
mmacconnell wrote: ↑Fri Jan 17, 2025 12:30 pm
russellhltn wrote: ↑Mon Jan 13, 2025 10:34 am
mmacconnell wrote: ↑Mon Jan 13, 2025 6:55 am
For us it does not matter. It is both new and edited events that are having issues.
You might want to contact GSD.
I contacted them and they could see the issue on their end. In fact while I was on the call another STS called in with the same issue. Just waiting to hear back after they escalated the issue.
Did you receive an answer yet? I called as well (today) and they are escalating it.