Leader and Clerk Website Down Again

Discuss ideas and suggestions around the Church website.
lajackson
Community Moderators
Posts: 11681
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Leader and Clerk Website Down Again

#11

Post by lajackson »

kadeprice wrote: Tue Sep 03, 2024 9:48 am What do you see as the real problem?
BrianEdwards has given what is probably the best answer any of us will see here at the forum. I do not know of any organization that will announce to the public the challenges they are facing, especially when it comes to issues of security.

I would add only one brief comment with the understanding that I have no inside information and that what I say is my own personal opinion. There will always be those doing all that they can to try and destroy the work of the Church. It will be a never-ending challenge until the Savior comes again.
russellhltn
Community Administrator
Posts: 35509
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Leader and Clerk Website Down Again

#12

Post by russellhltn »

Please keep in mind this past Sunday was unusual. Something else must have happened.

As for the usual slow down, I'd guess it's something in the process that becomes a bottleneck. Perhaps a database server that is already maxed out as far as what the vendor will support. But moving to a new database system means re-coding all the applications that talk to it. Not an easy task when the system has to remain up throughout the whole development and testing cycle.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
Community Moderators
Posts: 11681
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Leader and Clerk Website Down Again

#13

Post by lajackson »

russellhltn wrote: Tue Sep 03, 2024 8:15 pm Please keep in mind this past Sunday was unusual.
About half of the financial clerks in my stake would beg to differ.
russellhltn
Community Administrator
Posts: 35509
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Leader and Clerk Website Down Again

#14

Post by russellhltn »

lajackson wrote: Tue Sep 03, 2024 8:37 pm
russellhltn wrote: Tue Sep 03, 2024 8:15 pm Please keep in mind this past Sunday was unusual.
About half of the financial clerks in my stake would beg to differ.
The number of complaints in the forum jumped well over the usual number of gripes. I know Church Network Manager was also down for a number of hours.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Post Reply

Return to “Main Church Website”