Not able to update profile photo

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BrianEdwards
Senior Member
Posts: 1269
Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: Not able to update profile photo

#11

Post by BrianEdwards »

gtdurham wrote: Wed Aug 28, 2024 7:20 pm I'm not sure what happened, but when I did a sync and then I refreshed data today, my profile photo was there. I don't know if it just took two weeks to replicate or if someone did something, but all is well.
It's definitely helpful to post this, even if in the end, it's uncertain whether or not it was a "user issue" or something internal to the church systems. Having more data points helps other Forum members have additional references when future issues arise. Many times users don't come back and post the end result, so we're all uncertain what might have happened, so thanks for the response.
russellhltn
Community Administrator
Posts: 35225
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Not able to update profile photo

#12

Post by russellhltn »

I think the real question is how long did it take after the clerk approved it. And did he actually approve it or just thought he did.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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