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Re: Why does Lds login page display when I try to use gmail
Posted: Wed May 27, 2020 10:53 am
by sbradshaw
Another thing you could try is clearing the cache/cookies in your browser.
Re: Why does Lds login page display when I try to use gmail
Posted: Wed May 27, 2020 11:45 am
by russellhltn
Something to try: Go ahead and log in to your gmail account on that page.
It's just a "cover page". Both accounts are gmail.
Re: Why does Lds login page display when I try to use gmail
Posted: Sun Feb 28, 2021 3:00 pm
by Alysonkw
Has anyone been able to find a solution to this problem?
Re: Why does Lds login page display when I try to use gmail
Posted: Sun Feb 28, 2021 4:41 pm
by russellhltn
Alysonkw wrote:Has anyone been able to find a solution to this problem?
We never heard back if/how it was resolved.
All I can suggest is trying the steps suggested in the thread.
Re: Why does Lds login page display when I try to use gmail
Posted: Sat Apr 09, 2022 3:53 pm
by mmtbb
I had this same problem. I am using Microsoft EDGE browser. I went to settings|privacy| and the cleared all data. At first it didn't work, but I then realized it has a drop down menu for "Time Range". I selected "All Time" and then pressed the "Clear Now" button. It finally allows me to sign into GMAIL without redirecting to Church site.
Re: Why does Lds login page display when I try to use gmail
Posted: Sat Apr 01, 2023 8:46 am
by westynd
I can confirm the same solution for Chrome. Clearing all browsing data fixed the issue for me
Re: Why does Lds login page display when I try to use gmail
Posted: Mon Apr 10, 2023 3:52 pm
by deannwebb
I am having the same issue. My son used my laptop for home MTC to login to his mission portal. He said he didn't change any settings to do so. Now I cannot use Safari to login to my gmail. He is logged out. I logged out. I tried restarting my computer. Still, It redirects me to his mission portal. I am not using a shortcut. I just type in gmail.com from search engine. How do we fix this? This should not be happening to so many people. At least I can login using Chrome, but I want it fixed so that I can use Safari to access my gmail if I want.
Re: Why does Lds login page display when I try to use gmail
Posted: Mon Apr 10, 2023 4:35 pm
by sbradshaw
deannwebb wrote: ↑Mon Apr 10, 2023 3:52 pm
I am having the same issue. My son used my laptop for home MTC to login to his mission portal. He said he didn't change any settings to do so. Now I cannot use Safari to login to my gmail. He is logged out. I logged out. I tried restarting my computer. Still, It redirects me to his mission portal. I am not using a shortcut. I just type in gmail.com from search engine. How do we fix this? This should not be happening to so many people. At least I can login using Chrome, but I want it fixed so that I can use Safari to access my gmail if I want.
Here are instructions for removing cookies in Safari on macOS:
https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
Cookies are what allow websites to remember you (sign-in state and recreatable settings) the next time you visit them. I'd recommend removing cookies for any websites that include the terms "google", "lds", or "church" in the domain name (there's a search box in the top right of the manage website data panel to search for specific domains). Then, the next time you visit gmail.com, it should start you off with a fresh slate.
Re: Why does Lds login page display when I try to use gmail
Posted: Tue Apr 11, 2023 11:23 am
by deannwebb
sbradshaw wrote: ↑Mon Apr 10, 2023 4:35 pm
deannwebb wrote: ↑Mon Apr 10, 2023 3:52 pm
I am having the same issue. My son used my laptop for home MTC to login to his mission portal. He said he didn't change any settings to do so. Now I cannot use Safari to login to my gmail. He is logged out. I logged out. I tried restarting my computer. Still, It redirects me to his mission portal. I am not using a shortcut. I just type in gmail.com from search engine. How do we fix this? This should not be happening to so many people. At least I can login using Chrome, but I want it fixed so that I can use Safari to access my gmail if I want.
Here are instructions for removing cookies in Safari on macOS:
https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
Cookies are what allow websites to remember you (sign-in state and recreatable settings) the next time you visit them. I'd recommend removing cookies for any websites that include the terms "google", "lds", or "church" in the domain name (there's a search box in the top right of the manage website data panel to search for specific domains). Then, the next time you visit gmail.com, it should start you off with a fresh slate.
THIS WORKED!!! THANK YOU SO MUCH FOR YOUR HELP!!
Re: Why does Lds login page display when I try to use gmail
Posted: Tue Aug 22, 2023 6:13 pm
by chandrabaker
I'm having the same problem. When my son tries to login to google classroom for homework it takes him to LDS login.