TM not showing 1041 access point controllers

[maplemedic]

Wow!! At the time of this reply (0850 hrs) its the same with our buildings - every 1041 is not connected. The one Meraki access point is showing up just fine. Thanks for the information.

[CleggGP]

The meetinghouse wireless networks are likely functional, but Technology Manager is reporting Cisco APs as "Disabled" if the APs cannot find a wireless network controller. Even though a controller "Not found" message is flashing in TM, the APs are likely allowing normal network connections. While Cisco APs cannot be "Enabled/Disabled" in TM when a controller is "Not found," the MH wireless networks should be functional. Steps are being taken by CHQ to resolve the current issue.

[maplemedic]

I'm not sure that I agree since the access point in our stake offices was dropping connections and having a hard time reconnecting. It was it reliable. It's good to know that CHQ is aware and is trying to fix rhe issue. Thanks

[russellhltn]

It looks like the problem has gone back to "normal". Which is to say that some APs are showing as having problems, but it's no longer stake-wide/100%.

[maplemedic]

Yes you are correct. I called too late today to talk to the it people in CHQ. Thank you

[russellhltn]

I did some testing this evening. I wasn't able to find any lack of connectivity on APs that do not show correctly in TM. If anything, connecting to TM via the AP tends to fix the problem.

I think the connectivity issue should be re-checked on Sunday. It's possible it was related to a separate data center problem.

[maplemedic]

Thanks

I have one that is continually blinking red green amber that I need to get addressed

[russellhltn]

LED codes can be found here.

[maplemedic]

Thank you

[CleggGP]

CHQ fixed the issue that prevented Cisco APs from accessing the wireless network controllers. Now most MH APs have reestablished controller connections.