Is Remanufactured Toner Acceptable?

[psnarula]

Copier Admin cannot post our toner prices on the LDSTech Forum, but those with copier/printer responsibility in the local units can compare prices by checking a staples/office max, etc. to see what they cost there, and then call Staples/Corp. Ex. call center (800-537-7192, opt. 1, 1, 1, give them your local unit number, and they can give you the prices). Make sure you are dealing with exactly the same toner, since HP has the A and the X, and the X has a higher yield and is a slightly better value. Then do the math, but make sure you are using current prices obtained from the Corp. Ex call center. Remanufactured toner salesmen and telemarketers are not good sources of toner info and should be avoided.

I am the ward clerk for an English-speaking military ward in Germany. I can order toner for our Dell 1700 Laser Printer straight from Dell's website for $100. I called Corporate Express at the number above and they have the same product for $3 cheaper but the CSR could not find my unit number in the system (is it because I am not in the United States?). The CSR gave me a number to call for International orders (877 272 2121) but Skype says this number cannot be reached from my calling area (whatever that means).

The inability to order from the first guy is a nuisance. I have a US-based mailing address (APO box) and our unit budget is based in dollars. Unless you have a better suggestion, I'm just going to order straight from Dell.com.

[RossEvans]

I am the ward clerk for an English-speaking military ward in Germany. I can order toner for our Dell 1700 Laser Printer straight from Dell's website for $100. I called Corporate Express at the number above and they have the same product for $3 cheaper but the CSR could not find my unit number in the system (is it because I am not in the United States?). The CSR gave me a number to call for International orders (877 272 2121) but Skype says this number cannot be reached from my calling area (whatever that means).

Have you tried ordering from Staples Corporate Express via the gateway from www.ldscatalog.com? For U.S. units, at least, that Staples site is available after logging in to www.ldscatalog.com with your unit number and selecting Supplies - Office (Units) from the main distribution center page.

[psnarula]

Have you tried ordering from Staples Corporate Express via the gateway from www.ldscatalog.com? For U.S. units, at least, that Staples site is available after logging in to www.ldscatalog.com with your unit number and selecting Supplies - Office from the main distribution center page.

Okay I tried this. I thought it was going to work. When I click on "My Profile," it correctly identifies my unit number. Everything was great until I went to checkout. On the checkout page, my unit number is replaced with the unit number for a family history center outside of portland, oregon. all of that their mailing information is pre-filled in (not editable) and, for my convenience, their billing information is already on file.

it's looking more and more like dell.com is going to be sending toner to my APO box.

[SteveMarl-p40]

I've used remanufactured toner before in a variety of copiers and had them work without problems. Has anyone here actually had problems more than once (since just about anything can cause problems once)?

If you want to see what kinds of remanufactured toner are available and what prices they are, it might help you decide. Perhaps, if it's cheap enough, it wouldn't hurt to try a remanufactured toner refill once.

[crislapi]

...it wouldn't hurt to try a remanufactured toner refill once.

It would, though, because using it voids the manufacture's warranty. Any problems would, then, be your responsibility. I realize that's a small chance, but if there is a problem, is the trouble worth what you saved on remanufactured toner?

[techgy]

It would, though, because using it voids the manufacture's warranty. Any problems would, then, be your responsibility. I realize that's a small chance, but if there is a problem, is the trouble worth what you saved on remanufactured toner?

Actually,

The Magnuson-Moss Warranty Act prohibits the manufacturer of the printer you are using from voiding the warranty because you use a refilled or remanufactured cartridge.

You might experience different level of quality between different manufacturers of toner.

The church provides a list of approved toner vendors primarily for the brands of printers that they support. The hope is that you receive the best quality for the price.

[aebrown]

Actually,

The Magnuson-Moss Warranty Act prohibits the manufacturer of the printer you are using from voiding the warranty because you use a refilled or remanufactured cartridge.

That may be the technically correct answer (but when you label something as a quotation, please provide a link or at least a reference to the source), but I would remind everyone of the response from the Copier Administration department, which discourages the use of remanufactured toner nonetheless.

[techgy]

That may be the technically correct answer (but when you label something as a quotation, please provide a link or at least a reference to the source), but I would remind everyone of the response from the Copier Administration department, which discourages the use of remanufactured toner nonetheless.

The quote was taken from a Cartridgeworld web site, where they referenced the Magnuson Act. However, as you have accurately stated the church may have their own guidelines for best performance.