Error on store.lds.org

Discussions about other Church websites
carlsond
New Member
Posts: 6
Joined: Tue Jan 25, 2011 12:14 pm

Re: Error on store.lds.org

#11

Post by carlsond »

I ordered something a a few weeks ago, and it seemed to work fine at that time, so I'm thinking it must be fixed now.
daniellebowen
New Member
Posts: 1
Joined: Tue Jun 01, 2021 9:23 pm

Re: Error on store.lds.org

#12

Post by daniellebowen »

I can not order via the store.lds.org...I have been getting the error message for over a week, "400 Bad Request."
rmrichesjr
Community Moderators
Posts: 4043
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Error on store.lds.org

#13

Post by rmrichesjr »

daniellebowen wrote:I can not order via the store.lds.org...I have been getting the error message for over a week, "400 Bad Request."
One thing that _might_ help is to clear your browser's cache and delete relevant cookies. If that does not help, please use the Feedback button to inform those charged with keeping the site running.
russellhltn
Community Administrator
Posts: 35262
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Error on store.lds.org

#14

Post by russellhltn »

daniellebowen wrote:I can not order via the store.lds.org...I have been getting the error message for over a week, "400 Bad Request."
For me, that redirects to store.churchofjesuschrist.org/usa/en

You might try that.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
pattyanntrexler
New Member
Posts: 1
Joined: Sat Dec 02, 2023 11:44 am

Re: Error on store.lds.org

#15

Post by pattyanntrexler »

When I complete my order and reach the PAYMENT and choose CREDIT/DEBIT, I receive an error code:
E-1C9CF19CE1094C4FB7DC9FA1C5C87065
Can you help me? I would like to order ASAP
Thank you.
Patty Trexler
garystroble
Senior Member
Posts: 808
Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: Error on store.lds.org

#16

Post by garystroble »

pattyanntrexler wrote: Sat Dec 02, 2023 11:47 am When I complete my order and reach the PAYMENT and choose CREDIT/DEBIT, I receive an error code:
E-1C9CF19CE1094C4FB7DC9FA1C5C87065
Can you help me? I would like to order ASAP
Thank you.
Patty Trexler
Suggest clearing your cache and cookies before ordering. If that does not work, try a different browser. I have had issues with Firefox with the on-line store, but Chrome seems to work all right.
ryangrimps
New Member
Posts: 1
Joined: Sat Jul 13, 2024 4:10 pm

Re: Error on store.lds.org

#17

Post by ryangrimps »

Hi, just need help, my account profile in the online store is of another person's name, maybe because when I enter my brother-in-law's name one time when he asked me to order something for him. There is no option how to update it, please help.
BrianEdwards
Senior Member
Posts: 1276
Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: Error on store.lds.org

#18

Post by BrianEdwards »

ryangrimps wrote: Sat Jul 13, 2024 4:13 pm Hi, just need help, my account profile in the online store is of another person's name, maybe because when I enter my brother-in-law's name one time when he asked me to order something for him. There is no option how to update it, please help.
Since there's no suggestions yet on what might be happening, I'd suggest working with your local ward clerk. He should be able to help you work out a way to resolve this, and if he also gets stuck, he can connect you with the Church's Global Service Center.
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