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Re: Changing the preferred name online
Posted: Wed Feb 24, 2021 11:08 am
by rmrichesjr
kenny.eliason wrote:Surprisingly this still isn't a thing? I remember working on this almost 10 years ago and just got put back in the bishopric. Guess I've got to go into the office crazy enough. Seems like such an easy one to add!
Based on a check of the access table, bishopric counselors and the ward executive secretary can edit member contact information but not membership information. If the contact information does not include preferred name, ward clerk or membership clerk (ward assistant clerk--membership) can do it online.
Re: Changing the preferred name online
Posted: Wed Feb 24, 2021 2:44 pm
by scgallafent
kenny.eliason wrote:Surprisingly this still isn't a thing? I remember working on this almost 10 years ago and just got put back in the bishopric. Guess I've got to go into the office crazy enough.
It works just fine online -- if you have rights to change that data. You don't. If everything is working right, you won't be able to change it in MLS and will be redirected to LCR, so that will be a wasted trip to the office.
Ask the ward clerk to update it.
Re: Changing the preferred name online
Posted: Sun Jul 24, 2022 2:40 pm
by scottbanta
If a preferred name is entered into the leader and clerk resources, membership system, will that preferred name automatically update the Member Tools app to reflect that new preferred name there as well? If so, does anyone know about how long that takes? If not, is there another place where the preferred name needs to be changing in order to have that be the name that shows up on the tools app?
Re: Changing the preferred name online
Posted: Sun Jul 24, 2022 2:50 pm
by lajackson
scottbanta wrote: ↑Sun Jul 24, 2022 2:40 pm
If a preferred name is entered into the leader and clerk resources, membership system, will that preferred name automatically update the Member Tools app to reflect that new preferred name there as well?
Yes, it will. After the clerk updates the name in LCR, two things need to happen. The membership system needs to talk to the Member Tools system, which usually happens overnight. After that takes place, Member Tools needs to update. This usually happens each time the app is opened.
Re: Changing the preferred name online
Posted: Sun Jul 24, 2022 3:36 pm
by davesudweeks
lajackson wrote: ↑Sun Jul 24, 2022 2:50 pm
[After that takes place, Member Tools needs to update. This usually happens each time the app is opened.
Unless the member has turned off "Automatic Updates" to save data. In that case, it will not update until they tell it to.