I need help with downloading videos

Discussions on how emerging technology can assist the distribution of media content through mobile, kiosks, Internet, social networks, etc.
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donaldstaley
New Member
Posts: 2
Joined: Sat May 25, 2019 6:55 am

I need help with downloading videos

#1

Post by donaldstaley »

I'm not sure what happens on lds.org, but it seems like the format has changed and there is no option to download videos now. There always use to be a download options under the video, but now it's not there. The other change I noticed is that there is no scroll bar on the side if the screen, just arrows on the left and right to change topics , if I didn't have a touchscreen computer I wouldn't be able to scroll down. I would greatly appreciate any help, thanks in advance!
russellhltn
Community Administrator
Posts: 35531
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: I need help with downloading videos

#2

Post by russellhltn »

Which video? Not all videos are downloadable. It depends on the licensing terms.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
RussellBucy
New Member
Posts: 1
Joined: Mon Jul 02, 2018 2:50 pm

Re: I need help with downloading videos

#3

Post by RussellBucy »

I need help too! I'm the Temple Prep instructor for my Ward. I've tried to access the videos listed in the manual for several months now, and all that happens is I get referred back to the manual. For instance, today, I'm trying to locate "Family Home Evening Supplement (53277) Temples are for Eternal Covenants. But all I get is the reference to this video in the "Preparation" portion of the manual. Have all the FHE videos been removed?
Very Respectfully,
Brother Russ Bucy
turnbullz
New Member
Posts: 1
Joined: Fri Jan 24, 2025 9:34 am

Re: I need help with downloading videos

#4

Post by turnbullz »

I need help pulling up: Family Home Evening Video Supplement 2 (53277)
munaish
Member
Posts: 175
Joined: Sun Apr 01, 2012 1:58 pm

Re: I need help with downloading videos

#5

Post by munaish »

If you're on a desktop computer or laptop, to download videos (such as this one: <https://www.churchofjesuschrist.org/stu ... s?lang=eng>), you need to start playing the video in your web browser first. Then right-click on the video. Something will appear that says Asset Info. Click on it. Then you'll see the available download options.

If you right-click before you start playing the video, you won't see the Asset Info thing (nor the download options).

If you're on a smartphone or tablet, long-pressing instead of right-clicking might work, but I'm not sure.
munaish
Member
Posts: 175
Joined: Sun Apr 01, 2012 1:58 pm

Re: I need help with downloading videos

#6

Post by munaish »

> The other change I noticed is that there is no scroll bar on the side if the screen, just arrows on the left and right to change topics , if I didn't have a touchscreen computer I wouldn't be able to scroll down. I would greatly appreciate any help, thanks in advance!

Scrollbars are important, but when they're gone here are some tips (if you don't already know them; no offense if you do):

- Use the mouse wheel on a mouse (if you have one)
- Scroll on a touchscreen as you mentioned
- If none of those things are options, then click and hold and drag down (selecting text) to scroll down.
- Click on the spot on the screen you want to scroll and then use the up and down arrow keys and pagedown and pageup navigation keys
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